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SureStay Plus Hotel by Best Western Keyser

Property class: 2.5

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Photo gallery for SureStay Plus Hotel by Best Western Keyser

A multi-story hotel with a stone facade, multiple windows, and a covered entrance. - SureStay Plus Hotel by Best Western Keyser (Keyser)
A hotel room with a bed, a desk with a chair, a TV, and a small kitchenette. - SureStay Plus Hotel by Best Western Keyser (Keyser)
A restaurant with a counter, tables, chairs, and a wall with a welcome sign. - SureStay Plus Hotel by Best Western Keyser (Keyser)
A modern living room with a sofa, armchairs, a coffee table, and a TV. There are potted plants and a fireplace. - SureStay Plus Hotel by Best Western Keyser (Keyser)
A covered outdoor seating area with wooden chairs and tables, surrounded by greenery. - SureStay Plus Hotel by Best Western Keyser (Keyser)
Free full breakfast, laundry facilities, and a gym are just a few of the amenities provided at SureStay Plus Hotel by Best Western Keyser. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Queen Beds Non-Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

2 Queen Beds Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Room

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

A compact bedroom with a bed, a small table, a window with curtains, and a view of the outdoors.

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a large mirror, a flat-screen TV, and a window with striped curtains.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a large mirror, a flat-screen TV, and a window with striped curtains.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a microwave, a refrigerator, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a door.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Room

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Keyser, SureStay Plus Hotel by Best Western Keyser is in the mountains. Taggart Hall Civil War Museum & Visitors Center and Palace Theater are cultural highlights, and some of the area's attractions include Potomac Eagle Scenic Railroad and Frostburg State University Arboretum. Visit our Keyser travel guide
Map
70 N Tornado Way, Keyser, WV, 26726

What's nearby

  • A river with a bridge, surrounded by autumn-colored trees and a clear sky.
    Deep Creek Lake
    39 min drive - 30.7 miles
  • Potomac State College of West Virginia University
    7 min drive - 5.4 miles
  • Savage River
    19 min drive - 15.7 miles
  • Wolf Den Run State Park
    29 min drive - 23.4 miles
  • Potomac Eagle Scenic Railroad
    30 min drive - 25.6 miles

Getting around

  • Morgantown, WV (MGW-Morgantown Municipal)
    100 min drive

Restaurants

  • Dairy Queen
    6 min drive
  • Denny's
    5 min drive
  • McDonald's
    5 min drive
  • McDonald's
    15 min drive
  • Port West Restaurant
    15 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 5:00 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 517 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is SureStay Plus Hotel by Best Western Keyser pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Keyser?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Keyser?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Keyser located?

Situated in the mountains, this hotel is 3.9 mi (6.3 km) from Potomac State College of West Virginia University and 11.1 mi (17.9 km) from Savage River. Larenim Park and Wolf Den Run State Park are also within 20 mi (32 km).

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Reviews

SureStay Plus Hotel by Best Western Keyser Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 343 out of 581 reviews
Rating 8 - Good. 168 out of 581 reviews
Rating 6 - Okay. 38 out of 581 reviews
Rating 4 - Poor. 20 out of 581 reviews
Rating 2 - Terrible. 12 out of 581 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The bathroom was clean and up to date. The breakfast was a lot better than a continental but not up to what we received from Tru.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful! The room was clean and in order. The breakfast was better than most at a hotel. The 24 hour hot coffee was always hot!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very helpful and friendly, the bacon and sausage brand were not very good (seemed artificial meat) so we went elsewhere for breakfast which was a disappointment but overall it was a good experience and we plan to stay there again when needed!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest service was excellent room was comfortable. Enjoyed our stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Very friendly staff! Hotel was clean and quiet with all amenities needed for our stay. Really liked this hotel and would definitely stay again!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Keyser. Friendly and helpful staff. Rooms are comfortable and so are the beds.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Room was roomy and clean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy registration and friendly service. Free hot breakfast was yummy!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay, and the staff of fantastic
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the location was convenient
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service
Well located near Walmart, staff is really nice.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Got here early and they accommodated us. Nice place
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced - very clean - friendly and helpful staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. It was quiet, clean and comfortable. Staff is friendly at check in/out. I will definitely stay here again.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and friendly
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Great stay. Nice rooms. Clean. Great staff. Would definitely stay again!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and kept very clean. The staff were amazing.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! Everything clean and comfortable. Enjoyed the cookies offered at the front desk. Very quiet and charming area!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to a few hotels lately, by far, this has been the best one I have been too! Look forward to a quiet nights rest!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and professional.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is absolutely fantastic
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. I’ll stay again
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Rooms were very clean. Breakfast was good. Location was really nice.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient to the town of Keyser. There are limited choices in the area and this is by far the best one.
Stayed 2 nights in Aug 2024