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The Palms Hotel

3.0 star property
Victorian guesthouse with free breakfast and an outdoor pool

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Property grounds
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen | Mini-fridge, microwave
Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks
Front of property
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen | Mini-fridge, microwave

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138 | Living area | Flat-screen TV

Cottage Suite 138

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Sofa bed - twin
Ceiling fan
2 bathrooms
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly) | Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Ceiling fan
Private bathroom
Microwave
Pet friendly
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen | Mini-fridge, microwave

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Ceiling fan
Private bathroom
Microwave
Pet friendly
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Detached private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Located on the top floor
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
820 White St, Key West, FL, 33040

What's nearby

  • Duval Street - 14 min walk - 0.8 miles
  • Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles
  • Southernmost Point - 17 min walk - 0.9 miles
  • Mallory Square - 4 min drive - 1.3 miles
  • Smathers Beach - 4 min drive - 1.5 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

Guesthouse near Duval Street
Close to Ernest Hemingway Home and Museum and South Beach, The Palms Hotel provides free continental breakfast, a poolside bar, and a garden. Adventurous travelers may like the cycling at this guesthouse. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Bike rentals, barbecue grills, and tour/ticket assistance
  • Multilingual staff, coffee/tea in the lobby, and luggage storage
  • Concierge services, a front-desk safe, and a computer station
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All guestrooms at The Palms Hotel include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 55 per pet, per night. Service animals are exempt from fees.

How much is parking at The Palms Hotel?

Limited spots are available.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Palms Hotel?

Check-out is at 11 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street, and Ernest Hemingway Home and Museum. Florida Keys Beaches and South Beach are also within 1 mi (2 km).

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The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very nice stay!
Stayed 1 night in Apr 2025

10/10

Loved that it was in old historical building Staff person at desk was very helpful!
Stayed 1 night in May 2025

10/10

Classic charm, quiet street, multiple areas to relax, friendly staff, well maintained, veranda outside room with view of pool an enjoyable plus!
Stayed 1 night in May 2025

10/10

Friendly staff bartender was amazing
Stayed 1 night in May 2025

10/10

Great place for a weekend in Key West. The building and grounds were very clean. It was nice to have a bar at the pool. Pool is big and no one is floating on top of another. I would stay there again.
Stayed 2 nights in Jun 2025

10/10

Friendly and very accommodating staff. Room was clean. Pet friendly. Finding parking can be tricky, but manageable.
Stayed 1 night in May 2025

10/10

Everything was good
Stayed 2 nights in May 2025

10/10

The property looked just like the pictures, super cute and the staff was very nice. We rented bikes from them and they were perfect for riding to old town and all around!! The bed was super comfortable and parking wasn't an issue. We got a spot right in front of the property. Will stay there again next vacation.
Stayed 1 night in May 2025

10/10

Colors reminded my wife of honey dukes from Harry Potter
Stayed 2 nights in Jun 2025

6/10

for the price, shower was tiny, breakfast was cheap and outside...
Stayed 1 night in May 2025

10/10

Great vacation from the time we checked in, very helpful and friendly staff! We were upgraded to a cottage and the onsite salt water pool was refreshing. We liked that it was set apart from Duval, but still able to get there in 15 mins. Very clean! We will be back
Stayed 4 nights in May 2025

8/10

The staff was wonderful, the room was clean and comfortable with amenities I appreciate (mini fridge, coffee maker). Negatives: Parking was problematic and if you are not average-size, the shower could be a challenge. All in all, enjoyed the stay;)
Stayed 2 nights in May 2025

8/10

A very Ket Westy kind of place at a very Key Westy kind of price. So if you likenKey West and if you like paying high prices relative to what you get, this is a good place for you. A little bit off the beaten track from most of the things and places you wanna be, but not a terrible location, and also not great location.
Stayed 1 night in May 2025

10/10

Very nice
Stayed 1 night in May 2025

6/10

Rooms were very small, parking was a challenge. No onsite dining Never saw the tiki bar open.
Stayed 3 nights in May 2025

10/10

What a quaint place to stay. Highly recommend this property for anyone ravelling to Key West. Close to everything, clean, great breakfast and quiet area
Stayed 1 night in Mar 2025

10/10

Clean property
Stayed 1 night in Mar 2025

10/10

Good property overall as it’s in Old Town Key West and very safe and walkable. The staff was friendly and the room was comfortable. My only feedback is that the property has no parking. It was street parking when it was advertised as “limited parking”. Luckily, we arrived early enough in the day that we secured a parking space in front of the property and our car stayed parked for the remainder of our stay.
Stayed 2 nights in May 2025

10/10

The pool area was wonderful and it had the vibe of key west, quiet street lovely staff and the room was absolutely perfect. Lots of light and great a/c. We were above the office with 2 beds. Will definitely stay again.
Stayed 1 night in Apr 2025

8/10

What can you say. Yes you can walk to the action area. I didn't, we took Uber. 5-6 minute ride. Had car and could have driven and parked there. Then when you get back to The Palms, good luck finding a parking spot at 2:30 am. So it's a nice place, but as you would see, next door, across the street down the road, it doesn't matter where you go, there are hundreds of other hotels, take your pick.
Stayed 2 nights in Jun 2025

8/10

Key West hotels are converted private homes that have been renovated into hotels. Price is right on these. Parking is tight so don’t drive your F150 extended cab, like I did.
Stayed 1 night in Apr 2025

10/10

Wonderful place.
Stayed 3 nights in Jan 2025

6/10

Not one of the better hotels I’ve stayed at in Key West. But did the job
Stayed 2 nights in May 2025

10/10

Two thumbs up
Stayed 3 nights in Apr 2025

10/10

An excellent location, clean, lovely pool, super overall!
Stayed 1 night in Jan 2025