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The Palms Hotel

3.0 star property
At The Palms Hotel, travelers enjoy poolside cocktails just minutes from Duval Street's energy, with bikes available for exploring Key West's beaches

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Photo gallery for The Palms Hotel

Property grounds - The Palms Hotel (Key West)
Free daily continental breakfast - The Palms Hotel (Key West)
Cottage Suite 138 | Living area | Flat-screen TV - The Palms Hotel (Key West)
Exterior - The Palms Hotel (Key West)
Front of property - The Palms Hotel (Key West)
The Palms Hotel, near Duval Street, offers a raved-about continental breakfast. Guests can unwind at the outdoor pool with drinks from the poolside bar or borrow bikes to pedal to nearby South Beach. The property features a garden setting and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly) | Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138 | Bed sheets, alarm clocks

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(48 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(77 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Old Town Key West, a neighborhood in Key West, The Palms Hotel is near the airport and near the beach. Ernest Hemingway Home and Museum and Southernmost Point are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and Fort Zachary Taylor Historic State Park. The Kite House and Sails To Rails Museum at Flagler Station are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. Visit our Key West travel guide
View more Guest Houses in Key West
Map
820 White St, Key West, FL, 33040

What's nearby

  • Key West Naval Station
    Key West Naval Station
    2 min walk - 0.1 miles
  • Duval Street
    Duval Street
    13 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum
    Ernest Hemingway Home and Museum
    17 min walk - 0.9 miles
  • South Beach
    South Beach
    18 min walk - 1.0 mile
  • Southernmost Point
    Southernmost Point
    20 min walk - 1.1 miles

Getting around

  • Key West Intl. Airport (EYW)
    8 min drive

Restaurants

  • Dions Truman & White
    2 min walk
  • Sandy's Café
    5 min walk
  • Square Grouper Key West
    13 min walk
  • The Dive Bar Shirt Club - Grub House
    12 min walk
  • Moose Lodge
    7 min walk

About this property

The Palms Hotel

Guesthouse near Duval Street
Close to Ernest Hemingway Home and Museum and South Beach, The Palms Hotel provides free continental breakfast, a poolside bar, and a garden. Adventurous travelers may like the cycling at this guesthouse. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Bike rentals, multilingual staff, and a computer station
  • Luggage storage, gas grills, and concierge services
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All guestrooms at The Palms Hotel include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 55 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at The Palms Hotel?

Check-out is at 11:00 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street, and Ernest Hemingway Home and Museum. Florida Keys Beaches and South Beach are also within 1 mi (2 km).

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Reviews

The Palms Hotel Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 616 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, was super cute and comfortable! Would definitely stay again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay room was clean. Beds were comfortable would stay again if in the area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay walk ability to everything! Nice pool area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. We were able to walk halfway to Mallory Square to eat and walk the rest of the way to see the sunset.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

paula .K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited. Within walking distance to most sites/restaurants. Clean, quiet and quaint neighborhood. We had to park on street, not too far but is limited.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great pool. Very very small room, but certainly adequate. Long walk into Duvall street area- basically you need to uber. But very good value; we will stay here again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice Walking distance to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 night stay at The Palms Hotel. Our room was comfortable and clean. The bed was really comfortable!! Breakfast was nice and the pool was enjoyable, perfect temperature. We would stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for being walking distance to the old town. They also rent bicycles at the hotel. The hotel was clean and the staff friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was friendly and rooms clean. Convenient location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super. Cute room! Check in process was super simple and dog friendly. Nice bar with reasonable prices for drinks. The room was expensive roughly 500 a night, but it was spring break and "this is Key West" everything is expensive. 😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. Great staff. Perfect location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
Loved the honeymoon suite. Room was clean and convenient. The shape of the room was unique. Would definitely stay there again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes !! the staff was real nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for a couple days. Clean and a great staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rey

Liked: Cleanliness
Clean room
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Room and pool were very clean as well as the grounds. Staff were attentive and polite
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place ! Our room was spacious and decorated nice. Plenty of towels. Office staff friendly. Breakfast was ok, had usual selection of items. Would recommend and would stay again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Love the area! Rooms were well kept. Pool area was very relaxing. We even rented the bikes on site for 2 days. The breakfast was good too! Uber was able to find and locate us whenever we used it. Staff were nice and assisted us when needed. Really recommend!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
The place was very clean. We have stayed here before and of course the stay was great. The whole property very clean. Pool area is very nice as well as breakfast. Would highly recommend staying to anyone and will be returning in the future !
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, within walking distance to shops and restaurants. The check-in staff was very kind and helpful, they allowed us to store our luggage until the room was ready. We will definitely choose The Palms again.
Stayed 1 night in Jan 2026