See all properties

The Palms Hotel

3.0 star property
At The Palms Hotel, travelers enjoy poolside cocktails just minutes from Duval Street's energy, with bikes available for exploring Key West's beaches

Choose dates to view prices

Photo gallery for The Palms Hotel

Property grounds - The Palms Hotel (Key West)
Free daily continental breakfast - The Palms Hotel (Key West)
Front of property - The Palms Hotel (Key West)
Exterior - The Palms Hotel (Key West)
Cottage Suite 138 | Living area | Flat-screen TV - The Palms Hotel (Key West)
The Palms Hotel, near Duval Street, offers a raved-about continental breakfast. Guests can unwind at the outdoor pool with drinks from the poolside bar or borrow bikes to pedal to nearby South Beach. The property features a garden setting and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly) | Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138 | Bed sheets, alarm clocks

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Old Town Key West, a neighborhood in Key West, The Palms Hotel is near the airport and near the beach. Ernest Hemingway Home and Museum and Southernmost Point are notable landmarks, and the area's natural beauty can be seen at Fort Zachary Taylor Historic State Park and Florida Keys Beaches. The Kite House and Sails To Rails Museum at Flagler Station are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. Visit our Key West travel guide
View more Guest Houses in Key West
Map
820 White St, Key West, FL, 33040

What's nearby

  • #TroveOn A couple miles north of Key West, on the right is Boca Chica Rd, follow that road as far as you can and you'll get to the beach at Geiger Key. The road comes to an abrupt stop, the rest of it was destroyed in a hurricane years ago but you can park there and walk out. The beach is secluded and quiet, except when the Navy is holding flight practices. The planes are so close, you can see the pilots!
    Key West Naval Station
    2 min walk - 0.1 miles
  • Duval Street featuring signage
    Duval Street
    12 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum featuring heritage elements and a house
    Ernest Hemingway Home and Museum
    15 min walk - 0.8 miles
  • South Beach featuring a sandy beach and general coastal views as well as a small group of people
    South Beach
    15 min walk - 0.9 miles
  • Southernmost Point showing signage
    Southernmost Point
    17 min walk - 0.9 miles

Getting around

  • Key West Intl. Airport (EYW)
    8 min drive

Restaurants

  • Dions Truman & White
    2 min walk
  • Square Grouper Key West
    13 min walk
  • Sandy's Café
    5 min walk
  • The Dive Bar Shirt Club - Grub House
    12 min walk
  • El Siboney Restaurant
    10 min walk

About this property

The Palms Hotel

Guesthouse near Duval Street
Close to Ernest Hemingway Home and Museum and South Beach, The Palms Hotel provides free continental breakfast, a poolside bar, and a garden. Adventurous travelers may like the cycling at this guesthouse. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Bike rentals, barbecue grills, and concierge services
  • A front-desk safe, a computer station, and luggage storage
  • Multilingual staff, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All guestrooms at The Palms Hotel include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans, and daily housekeeping

Similar properties

2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Blue Flamingo Resort Key West
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
8.2 out of 10, Very Good, 1,983 reviews
Blue Flamingo Resort Key West
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 55 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at The Palms Hotel?

Check-out is at 11:00 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street, and Ernest Hemingway Home and Museum. Florida Keys Beaches and South Beach are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Palms Hotel Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. Great staff. Perfect location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
Loved the honeymoon suite. Room was clean and convenient. The shape of the room was unique. Would definitely stay there again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place ! Our room was spacious and decorated nice. Plenty of towels. Office staff friendly. Breakfast was ok, had usual selection of items. Would recommend and would stay again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Love the area! Rooms were well kept. Pool area was very relaxing. We even rented the bikes on site for 2 days. The breakfast was good too! Uber was able to find and locate us whenever we used it. Staff were nice and assisted us when needed. Really recommend!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, within walking distance to shops and restaurants. The check-in staff was very kind and helpful, they allowed us to store our luggage until the room was ready. We will definitely choose The Palms again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for a couple days. Clean and a great staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chisato

Room was clean, staff were nice
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was great, didnt get to have the breakfast so i cant comment on that but it was a nice place to stay and we enjoyed the pool and the bar adjacent to it
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Palms it was close enough to walk to a lot of places. It was nice to have a parking space right out front. Very helpful and friendly staff. Very clean the bed was comfortable. It was nice and quiet!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! The place is very old but has been updated in a way that preserves the old charm. Nice pool area and above average :free" breakfast. Pleasant, accommodating staff. If we went back, we would definitely stay there again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tamela

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room! It was clean and the staff was super friendly and pleasant to speak with. Loved have onsite access to bicycles.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shungo

Liked: Cleanliness, amenities, property conditions & facilities
Clean and compact. Room interior was nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
The pool area was quiet and very relaxing. Loved that there was a poolside bar. Room was very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues with another hotel and Jaire and the others were so helpful. Great location, historic property, friendly staff…we really enjoyed it.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Merinda

Liked: Cleanliness, staff & service, amenities
Staff super friendly and helpful. Very charming.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and beautiful. Staff were very nice and let us keep our bags behind the counter before and after check in. ONLY complaint was the room above us had noisy people that kept walking around all night. Heard everything.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room pool side. Check in was easy and front desk staff pleasant. Breakfast was your simple continental breakfast but everything was wonderful and enough! Heated pool. Did not bring my dogs as planned glad I didn't because of the chicken and birds. Would stay here again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Greenwood

Liked: Cleanliness, staff & service
Simply serving coffee in real cups would make a big difference. Skip the breakfast, great local restaurants right around the corner. Wonderful Staff, great recommendations on food and things to do.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The place was close and convenient to all the local bars and attractions.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating to store bags before and after check-in/check-out. It was .8 mile from the Ferry, and 1.2 from Duval St. Most thibgs walkable if you are experienced in those distances. The Palms was great, great room, and pet friendly.
Stayed 1 night in Nov 2025