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The Palms Hotel

3.0 star property
Victorian guesthouse with free breakfast and an outdoor pool

Choose dates to view prices

The Palms Hotel, near Duval Street, offers a raved-about continental breakfast. Guests can unwind at the outdoor pool with drinks from the poolside bar or borrow bikes to pedal to nearby South Beach. The property features a garden setting and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly) | Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - queen
Private bathroom
Microwave
Pet friendly
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138 | Bed sheets, alarm clocks

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - twin
Ceiling fan
2 bedrooms
2 bathrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - twin
Private bathroom
Microwave
Pet friendly
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Located on the top floor
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Detached private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
820 White St, Key West, FL, 33040

What's nearby

  • Key West Naval Station - 2 min walk - 0.1 miles
  • Duval Street - 12 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles
  • South Beach - 16 min walk - 0.9 miles
  • Southernmost Point - 17 min walk - 0.9 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬5 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Mangia Mangia - ‬8 min walk
  • ‪Dairy Queen - ‬8 min walk

About this property

The Palms Hotel

Guesthouse near Duval Street
Close to Ernest Hemingway Home and Museum and Southernmost Point, The Palms Hotel provides free continental breakfast, a poolside bar, and a garden. Adventurous travelers may like the cycling at this guesthouse. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Bike rentals, concierge services, and coffee/tea in the lobby
  • A computer station, barbecue grills, and a front-desk safe
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All guestrooms at The Palms Hotel include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 45 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at The Palms Hotel?

Check-out is at 11:00 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street, and Ernest Hemingway Home and Museum. Florida Keys Beaches and Southernmost Point are also within 1 mi (2 km).

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Reviews

The Palms Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for a couple days. Clean and a great staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice grounds and friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Nov 2025

10/10 Excellent

Tamela

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 3 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Room was clean and the grounds were adorable
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues with another hotel and Jaire and the others were so helpful. Great location, historic property, friendly staff…we really enjoyed it.
Stayed 4 nights in Nov 2025

8/10 Good

Kaitlyn

Liked: Cleanliness
A little out dated but clean and everyone was great on property!
Stayed 1 night in Nov 2025

8/10 Good

Greenwood

Liked: Cleanliness, staff & service
Simply serving coffee in real cups would make a big difference. Skip the breakfast, great local restaurants right around the corner. Wonderful Staff, great recommendations on food and things to do.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, comfortable room and beds, perfect location!
Stayed 4 nights in Sep 2025

10/10 Excellent

Leia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, quiet but fun place to stay! Very lovely!
Stayed 15 nights in Sep 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place excellent food options .. very close to alligator farms
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
In such Key West style!!! Clean rooms outstanding customer service. Great location. We will be. Ack
Stayed 4 nights in Dec 2025

10/10 Excellent

jENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating to store bags before and after check-in/check-out. It was .8 mile from the Ferry, and 1.2 from Duval St. Most thibgs walkable if you are experienced in those distances. The Palms was great, great room, and pet friendly.
Stayed 1 night in Nov 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. Access to the pool was nice and the pool stayed open until 10 which was great! Parking was hard by to find close by! We left before breakfast was available because we had to catch the ferry to Fort Jackson.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the room was clean and just what we needed. Not super walkable for us, just didn’t feel super safe at night although we may could’ve walked a different way, we came up on the cemetery and I decided to get a quick Uber… which was literally like 3 minutes. Overall we would definitely stay again!
Stayed 1 night in Nov 2025

6/10 Okay

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was closed at check -in time. Bar was only open between 2pm to 6pm. Rooms were nice, clean and cozy. The staff were exceptionally nice, polite, friendly and professional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all. Suggestions…additional towel bars for room 107. Plant grass out front for the pups. A shuttle to Duval would be amazing, as well as Palms Hotel ornaments : )
Stayed 2 nights in Nov 2025

8/10 Good

Joseph

Liked: Amenities
The staff bartender and breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd give it 5 stars easily if our room wasn't next to pool which is VERY noisy! They also mounted the toilet directly up against the sink so you can barely sit on it. Breakfast was decent, but needs to start earlier in the morning. The room was VERY clean, had USB ports in the lamps & a mini fridge. The bed was super comfortable!
Stayed 4 nights in Nov 2025

10/10 Excellent

SASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy key west, without being in the noise areas.
Stayed 2 nights in Sep 2025

8/10 Good

Dennis D.

Liked: Cleanliness, staff & service, property conditions & facilities
Neat old hotel Roseberry private enclosure
Stayed 1 night in Sep 2025

10/10 Excellent

Ashay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. I’m a very nice area for exploring the key.
Stayed 3 nights in Aug 2025

6/10 Okay

gail

Liked: Cleanliness, amenities
room small staff excellent . but you charged us toooo much aprox 420 a night and they are only charging 150-160 a night I would like some money back
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Excellent place to stay! Comfy beds and clean rooms. Staff is great too!
Stayed 3 nights in Jul 2025
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Policies

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