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The Palms Hotel

3.0 star property
Victorian guesthouse with free breakfast and an outdoor pool

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Photo gallery for The Palms Hotel

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks
Front of property
Free daily continental breakfast
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen | Mini-fridge, microwave
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138 | Bed sheets, alarm clocks

Cottage Suite 138

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Private bathroom
2 bathrooms
Microwave
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly) | Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Shower/tub combination
Microwave
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly) | Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly) | Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Located on the top floor
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly) | Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
820 White St, Key West, FL, 33040

What's nearby

  • Duval Street - 12 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles
  • Southernmost Point - 3 min drive - 1.2 miles
  • Smathers Beach - 4 min drive - 1.6 miles
  • Mallory Square - 4 min drive - 1.5 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

Guesthouse near Duval Street
Close to Ernest Hemingway Home and Museum and South Beach, The Palms Hotel provides free continental breakfast, a poolside bar, and a garden. Adventurous travelers may like the cycling at this guesthouse. Guests can also expect to find a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Bike rentals, barbecue grills, and concierge services
  • A front-desk safe, a computer station, and luggage storage
  • Multilingual staff, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All guestrooms at The Palms Hotel include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 55 per pet, per night. Service animals are exempt from fees.

How much is parking at The Palms Hotel?

Limited spots are available.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Palms Hotel?

Check-out is at 11 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street, and Ernest Hemingway Home and Museum. Florida Keys Beaches and South Beach are also within 1 mi (2 km).

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The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 1 night in Apr 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a quaint place to stay. Highly recommend this property for anyone ravelling to Key West. Close to everything, clean, great breakfast and quiet area
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was wonderful and it had the vibe of key west, quiet street lovely staff and the room was absolutely perfect. Lots of light and great a/c. We were above the office with 2 beds. Will definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
The Palms hotel was a unique experience from the traditional stay at a hotel. Its Victorian style appearance and cozy rooms enhanced the atmosphere. Their Continental breakfast was a suprise as they offered pool side dining and made great use of the space to offer a wider variety of options compared to a lot of big hotel chains. I can see myself staying here again the next time I visit the Keys.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accomadations with friendly/helpful staff. We will come back this next year. Thank you to the Palms in Old Town Key West! Duval Street & Old Town close for walking and Uber/Lift services are very reasonable if needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two thumbs up
Stayed 3 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old fashion charm.
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice. Cute and Clean. Will definitely stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good,inside of showers were very slippery though
Stayed 5 nights in Mar 2025

10/10 Excellent

Paula

Liked: Amenities
The employees were very informative. Great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I like the older properties, we are history buffs and this property had charm and was well kept. I love how the used bright colors to give it a bright warm and sunny atmosphere. We did not stay long enough to enjoy all the amenities, but enjoyed breakfast out in the pool courtyard
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location, clean, lovely pool, super overall!
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service
At $400 a night the accommodations were worthy of $75 in most other locations
Stayed 1 night in Feb 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful historic hotel! Great location for walking to various locations on Key West! Staff kept everything very clean!
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Mahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel ,located in key west, 17 min walk to the main area of the attraction. The staff was very helpful, the room was extremely clean and quiet. I wish we could stay there longer.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location with clean updated rooms
Stayed 4 nights in Dec 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but served our purpose. Easy bike ride to everything. Historic.
Stayed 4 nights in Feb 2025

2/10 Terrible

Miguel

Disliked: Cleanliness
Bad
Stayed 1 night in Apr 2025

8/10 Good

Jenny

Liked: Staff & service
Super cute property! Our room was tiny and could use a little updating. Breakfast was served right outside our door which was great to open your door and grab coffee, but not amazing if you want to sleep in. The pool could use some attention - we were there for 3 nights and it was never cleaned. Staff were super friendly and helpful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Walkable to Duval Street and attractions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quaint layout of this hotel with rooms around the pool area. Our room was spacious and bright. Despite it being Spring Break and seemingly renting to a large group of college students, we were not disturbed at all by excessive noise! The included breakfast offered enough variety to give us the energy we needed to explore Key West on foot (although the hotel offered bicycles to rent). The 1 mile walk to Duval St was easy and felt safe even in the evenings. Can’t wait to return!
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property! Felt very safe! Long walks to see sites. Half mile minimum to Duval sheer plus more to see other sites. Price was right for our visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation close enough to Duval to enjoy the crazy crowds but far enough away to have some peace and quiet. Heated pool and complimentary breakfast.
Stayed 2 nights in Jan 2025