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Hilton Garden Inn Key West / The Keys Collection

Property class: 3.5

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

A swimming pool with lounge chairs and palm trees. - Hilton Garden Inn Key West / The Keys Collection (Key West)
A covered outdoor seating area with a central bar, patterned chairs, and a decorative sign. - Hilton Garden Inn Key West / The Keys Collection (Key West)
A bar area with a wooden counter, bar stools, and a sign that reads 'So we BEATON.' - Hilton Garden Inn Key West / The Keys Collection (Key West)
A modern living room with a sectional sofa, a small round table, and a potted plant. - Hilton Garden Inn Key West / The Keys Collection (Key West)
A spacious hotel lobby with a modern design, featuring a seating area with sofas and chairs, large windows offering views of the outdoors, and a wooden accent wall with a display of framed pictures. - Hilton Garden Inn Key West / The Keys Collection (Key West)
Located close to Key West Tropical Forest and Botanical Garden and Key West Golf Club, Hilton Garden Inn Key West / The Keys Collection provides golfing on site, a poolside bar, and a grocery/convenience store. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a TV, and a window with a view of palm trees.

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(69 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a nightstand, a lamp, and a window with a view of palm trees and a white fence.

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(30 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a pink armchair, a sofa, a white ottoman, and a bed with a wooden headboard. There are two framed pictures on the wall, a window with curtains, and a view of palm trees outside.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a TV, and a window with a view of palm trees.

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

A hotel room with two beds, a desk with a TV, and a window with a view of palm trees.

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

A hotel room with two beds, a window with curtains, a chair, a nightstand with a lamp, and a framed picture on the wall.

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a nightstand with a lamp, and a view of palm trees through the window.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

A hotel room with two beds, a window with curtains, a chair, a nightstand with a lamp, and a framed picture on the wall.

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Single Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Double Room, 2 Queen Beds, Garden View

A hotel room with two beds, a window with curtains, a chair, a nightstand with a lamp, and a framed picture on the wall.

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a window with curtains, a chair, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room, 2 Queen Beds

  • Partial ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in New Town, a neighborhood in Key West, Hilton Garden Inn Key West / The Keys Collection is in the entertainment district and by the ocean. Notable landmarks in the area include Saint Mary Star of the Sea and Duval Street, and travelers wishing to experience a bit of culture can try Florida Keys Eco - Discovery Center. Don't miss out on a visit to Key West Tropical Forest and Botanical Garden. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Key West travel guide
Map
3850 N Roosevelt Blvd, Key West, FL, 33040

What's nearby

  • A stone pathway through a tropical forest with dense foliage and a stone wall.
    Key West Tropical Forest and Botanical Garden
    7 min walk - 0.4 miles
  • A serene landscape with a pond, palm trees, and a golf course.
    Key West Golf Club
    13 min walk - 0.7 miles
  • A military jet flying low over a concrete path surrounded by vegetation.
    Key West Naval Station
    5 min drive - 3.4 miles
  • Regal Key West
    18 min walk - 1.0 mile
  • Ibis Bay Beach
    5 min drive - 1.5 miles

Getting around

  • Key West Intl. Airport (EYW)
    4 min drive

Restaurants

  • McDonald's
    6 min walk
  • Outback Steakhouse
    18 min walk
  • Wendy's
    16 min walk
  • Hurricane Hole Marina
    12 min walk
  • Dunkin'
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime Cabana Bar
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Null
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 20 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Key West / The Keys Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Garden Inn Key West / The Keys Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 250 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 15 per day.

What time is check-in at Hilton Garden Inn Key West / The Keys Collection?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Key West / The Keys Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Key West / The Keys Collection located?

Located in New Town, this hotel is 0.5 mi (0.8 km) from Key West Tropical Forest and Botanical Garden and within 3 mi (5 km) of Key West Golf Club and Smathers Beach. Saint Mary Star of the Sea and Duval Street are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Key West / The Keys Collection Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 683 out of 1355 reviews
Rating 8 - Good. 309 out of 1355 reviews
Rating 6 - Okay. 190 out of 1355 reviews
Rating 4 - Poor. 82 out of 1355 reviews
Rating 2 - Terrible. 91 out of 1355 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable, staff was very helpful and breakfast was good
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel property was really pretty, chickens were cute. Pool was nice.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and pool/ bar area
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room reasonable parking fee accommodating staff
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Include in the price the breakfast!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of the bus drivers was fantastic. Food was delish, the joint properties amenities usage was amazing and the staff was super helpful.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room even though the floor plan gives not much privacy but amenities are very good. Staff is very nice and I suggest the breakfast staff can be more friendly, breakfast is good w/ fresh cut fruits and hot items are nice. My concern was taken care off right away and I really appreciated.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The place was very clean, comfortable, and looked just like the photos. The staff at the front desk were kind, quick to reply, and made check-in simple. We would love to stay here again!
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Pool area was nice.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, slightly outdated, but clean. I would stay again. I loved the shuttle to and from downtown area.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced perfect for what you get, clean rooms and friendly staff (mostly). Only down side was cost of on-site breakfast ($20.00), and $15 a day parking when they have one spot for each room reserved. Would definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, the lady that work at the breakfast area was very kind
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bartenders. Nice pool.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and friendly i would definitely recommend to friends and family stayed for the weekend and was a short drive from every place we visited while we were there pool bar has many selections of drinks and the breakfast was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , service was fab , friendly helpful staff , shuttle bus fab will definately be back
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is amazing and the hotel manager was amazing making our stay the most enjoyable.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Somewhat disappointed. Sink was stopped up on arrival, however it was repaired rather quickly. WiFi was non-existent. Room was very clean and staff was helpful. I would give it a 7 out of 10 for the price. I would stay again.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Pros: great location, nice pool area, clean room, price good for the area, friendly staff. Cons: ice machine near our room broken, one of the elevators was out of order, bed uncomfortably firm, despite the website saying they had dinner inside the only food choices were from the poolside bar. Still waiting on the itemized bill, believe we were overcharged on “extras”.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and Friendly. Room was cleaned. Bathroom is a good size.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a shuttle into town. The room was attractive, clean, and well kept, as were the other areas of the resort.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good location but next to a noisy road. Need more staff at check in. Stood in line almost 20 mins waiting to be helped. Make sure you check your credit card on check out. I was informed the incidental charges would be credited and only additional charge would be parking, but i was charged the resort fees again for each room. We had a better experience at other local hotels on previous visits to the area
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, As I am first time visitor to Key West, staff have guided us where to visit. Also they have shuttle service for downtown.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it weird you had to go to the pool to order your lunch or dinner and then go wait in the lobby for it to be delivered. The breakfast crew were excellent. The shuttle bus was very nice although the drop off point could have more in the middle of town.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, pool bar after a day in sun on Duval st. Parking is hard to find downtown and is $$. They have a free shuttle to get you to the waterfront!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Great pool area.
Stayed 2 nights in Jun 2026