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DoubleTree Resort by Hilton Grand Key - Key West

Property class: 4

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

A pool area with lounge chairs and gazebos, surrounded by palm trees. - DoubleTree Resort by Hilton Grand Key - Key West (Key West)
A modern dining area with multiple tables and chairs, large windows, and ceiling fans. - DoubleTree Resort by Hilton Grand Key - Key West (Key West)
An outdoor patio area with tables and chairs, umbrellas, and palm trees. - DoubleTree Resort by Hilton Grand Key - Key West (Key West)
A spacious room with a high ceiling, large windows, and a view of palm trees. - DoubleTree Resort by Hilton Grand Key - Key West (Key West)
A spacious living area with a high ceiling, a blue accent wall, and modern furniture. - DoubleTree Resort by Hilton Grand Key - Key West (Key West)
A free roundtrip airport shuttle, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at DoubleTree Resort by Hilton Grand Key - Key West. Active travelers can enjoy cycling at this resort. The on-site American cuisine restaurant, Palm Haven, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Room, 1 King Bed, Accessible (Mobility and Hearing)

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A balcony with a view of a pool and palm trees, featuring a chair and a small round table.

Suite, 1 King Bed with Sofa bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Room, 1 King Bed, Accessible (Mobility and Hearing)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds, Accessible, Balcony (Mobility and Hearing)

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Studio Suite, 2 Queen Beds, Accessible, Balcony (Mobility and Hearing)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony, Pool View

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Room, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(25 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Balcony, Pool View

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Room, 2 Queen Beds, Balcony, Pool View

8.8 out of 10
Excellent
(40 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Suite, 1 King Bed with Sofa bed, Balcony

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Microwave (Roll-In Shower)

A balcony with a view of a pool and palm trees, featuring a chair and a small round table.

Suite, 1 King Bed, Accessible, Microwave (Roll-In Shower)

  • City view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Balcony

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Studio Suite, 1 King Bed with Sofa bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds, Balcony, Pool View

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Studio Suite, Multiple Beds, Balcony, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(39 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(108 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Balcony

A modern room with a white cabinet, a flat-screen TV, a small table, and a bench.

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Key West, DoubleTree Resort by Hilton Grand Key - Key West is near the airport and near the beach. Southernmost Point and Ernest Hemingway Home and Museum are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and Smathers Beach. Ready for a night out? Consider The Key West Theater and Sloppy Joe's Bar. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our Key West travel guide
View more Resorts in Key West
Map
3990 S Roosevelt Blvd, Key West, FL, 33040

What's nearby

  • A stone pathway through a tropical forest with dense foliage and a stone wall.
    Key West Tropical Forest and Botanical Garden
    4 min drive - 1.5 miles
  • A brick building with a sign for the East Martello Museum.
    Fort East Martello Museum and Gallery
    4 min drive - 1.7 miles
  • A serene landscape with a pond, palm trees, and a golf course.
    Key West Golf Club
    5 min drive - 1.9 miles
  • A street with a pharmacy, a theater, and a yellow building.
    Duval Street
    14 min drive - 5.0 miles
  • A sign reading "Welcome to Mallory Square" with an American flag, a red and white striped awning, and a statue of a man in a blue shirt and straw hat.
    Mallory Square
    17 min drive - 5.8 miles

Getting around

  • Key West Intl. Airport (EYW)
    3 min drive

Restaurants

  • McDonald's
    3 min drive
  • Wendy's
    4 min drive
  • Hurricane Hole Marina
    3 min drive
  • Hurricane Hole Waterfront Bar & Grill
    3 min drive
  • Outback Steakhouse
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gumbo Limbo
  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree Resort by Hilton Grand Key - Key West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is DoubleTree Resort by Hilton Grand Key - Key West pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 20 per night.

What time is check-in at DoubleTree Resort by Hilton Grand Key - Key West?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at DoubleTree Resort by Hilton Grand Key - Key West?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree Resort by Hilton Grand Key - Key West provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is DoubleTree Resort by Hilton Grand Key - Key West located?

Situated near the airport, this resort is 1 mi (1.7 km) from Fort East Martello Museum and Gallery and 3 mi (4.8 km) from Florida Keys Beaches. Key West Tropical Forest and Botanical Garden and Regal Key West are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree Resort by Hilton Grand Key - Key West Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 643 out of 1129 reviews
Rating 8 - Good. 237 out of 1129 reviews
Rating 6 - Okay. 126 out of 1129 reviews
Rating 4 - Poor. 64 out of 1129 reviews
Rating 2 - Terrible. 59 out of 1129 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, comfortable stay
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well kept . Pool awesome and shuttles to airport and old town ! Rooms comfortable and roomy!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, great customer service, and the food was really good!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff! Breakfast should have been included with $400+ per night room🙁!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, clean room, staff was very friendly. We would definitely stay here again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was welcoming upon our arrival and the check-in process was efficient. Throughout our stay the members of your concierge service were extremely helpful, even proactively looking for and directing us to a beach that was clear of sargassum. The shuttle service was amazing with a great schedule.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to Thank the evening staff for always being helpful, the front desk espically.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice. The staff were friendly, but the back yard lounge/pool area was my favourite. Beautiful place to longe day or night. The free shuttle to Duval street runs every hour and made it so easy to enjoy downtown!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved complimentary transportation!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by beaches. Great shuttle service. Staff friendly and professional.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place, shuttle bus to old town key west was very convenient. Rooms are clean, front desk are super friendly and helpful. Pool is nice, kids love it. The restaurant is also very good.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very well , many options to choose from
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, pool was great! Bravin and Billy at the pool bar are the best! This was our second stay and will definitely be back soon!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time this past week! The shuttle was why we booked. So easy to get to Old Town and back and forth from the airport.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility to stay in Key west. Very good service and shuttle service to downtown key west every one hrs. Will stay here again
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Amenities
Basic and pretty clean, rooms need updating overall. Shuttle is nice
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! The best part was the night bartender, he was so kind and helpful! Joe at the front desk was also great! The shuttle was very useful and had an easy to use schedule. Would stay here again.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room itself was great. It did, however, show signs of age. Additionally, I kept having trouble with the door lock and kept getting locked out until a maintenance man made a repair. Staff is polite and helpful. Amenities were great. The restaurant had incredibly delicious food A++++.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had several issues with the bathroom in our room I addressed them with the staff, which they were very good about and we were compensated
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle every hour was perfect. The pool and cabanas were great. Great location. I didn’t get a chance to rent a bike but I loved that they were available on the property.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly and helpful. Hotel was a little further from attractions than I expected but was still a great place to stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff. My wife is very mobility challenged. The first room they gave us was at the end of a very long hallway. When I raised it as an issue, they immediately moved us to a room much closer to the elevator and a much shorter walk. The entrance is a challenge with about 10 steps up to the lobby, but there is a handicapped ramp and also a handicapped lift. The front desk has to operate the lift but they were always available to help. On returns to the hotel, i would call them on my cell phone and someone would immediately come out to assist. The breakfast buffet was excellent. The room was very comfortable. Everything was excellent.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Nice and clean. The pool and hot tub area was a great vibe
Stayed 3 nights in Jun 2026