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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Hotel in Kendal with a 24-hour front desk and a restaurant

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Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

1 bedroom, desk, iron/ironing board, bed sheets
Front of property
Combined shower/tub, hair dryer, towels
Daily English breakfast (GBP 10 per person)
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
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About the neighborhood

Map
Station Road, Kendal, England, LA9 6BT

What's nearby

  • Kendal Castle - 9 min walk - 0.5 miles
  • Brewery Arts Centre - 11 min walk - 0.6 miles
  • Museum of Lakeland Life & Industry - 13 min walk - 0.7 miles
  • Sizergh Castle - 8 min drive - 5.8 miles
  • Levens Hall and Gardens - 9 min drive - 7.1 miles

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Masons Yard 24 - ‬6 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk
  • ‪The Duke of Cumberland - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel near Yorkshire Dales National Park
At The Lakeland Kendal Hotel, Sure Hotel Collection by BW, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free WiFi in public areas.
Other perks include:
  • English breakfast (surcharge), a TV in the lobby, and a front-desk safe
  • A 24-hour front desk, newspapers in the lobby, and smoke-free premises
  • An elevator and a reception hall
Room features
All guestrooms at The Lakeland Kendal Hotel, Sure Hotel Collection by BW include amenities such as desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Polish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Nearby parking fee: GBP 2 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

Is The Lakeland Kendal Hotel, Sure Hotel Collection by BW pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-out is at 11:00 AM.

Where is The Lakeland Kendal Hotel, Sure Hotel Collection by BW located?

Situated in Kendal, this hotel is within a 5-minute walk of Kendal Museum and The Quaker Tapestry Museum & Exhibition. Kendal Castle and Brewery Arts Centre are also within 15 minutes. Kendal Station is only a 1-minute walk.

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The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 138 reviews
Rating 8 - Good. 42 out of 138 reviews
Rating 6 - Okay. 18 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 8 out of 138 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

Breakfast was fabulous, a real Must if staying here, great value
Stayed 1 night in Jun 2025

8/10

Nice hotel, large enough rooms. Very nice breakfast and people working there is so nice.
Stayed 1 night in Apr 2025

10/10

Nice clean room, good breakfast
Stayed 1 night in Apr 2025

8/10

A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Stayed 1 night in Apr 2025

10/10

Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

8/10

Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Stayed 1 night in Mar 2025

10/10

Friendly staff
Stayed 1 night in Mar 2025

10/10

A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.
Stayed 3 nights in May 2025

6/10

The bathroom amenities below standard as the shampoo/shower gel is foam which does not work... Overall I would suggest looking at another place to stay in Kendal irrelevant of price
Stayed 1 night in May 2025

8/10

Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Stayed 2 nights in Feb 2025

10/10

Found the staff very helpful, point out the free car park. Room tidy, and the breakfast was fine.
Stayed 1 night in Dec 2024

8/10

The staff were great. Really made my stay better. Last minute booking to avoid camping in the torrential weather and the girls working were very helpful with everything. Had an awesome night sleep. Reasonably priced for the comfort provided and breakfast was great! Would stay again.
Stayed 1 night in Dec 2024

2/10

i wanted to stay here but i changed the date on expedia and no one informed the hotel of the date change so my booking was cancelled What seems so strange if the hotel did not receive my booking how come the manager rang me whilst I was in Kendal on the day of my booking to tell me it was canceled
Stayed 1 night in Apr 2025

10/10

The County Hotel is a no frills hotel but it is really well located, clean and tidy with friendly staff add has everything you need for a pleasant stay. Above all it was excellent value for money and I’m very happy that I didn’t end up paying more than I needed for a good night sleep and a decent breakfast during my one night stop over in Kendal.
Stayed 1 night in Oct 2024

10/10

My friend and I came to Kendal for an overnight stay and really enjoyed our time at the County Hotel. Staff were very helpful and friendly. Food was lovely and very reasonable. Would stay again.
Stayed 1 night in Aug 2024

10/10

Enjoyed stay a bit cold but room warmed up staff very helpful with parking options. Did not have time to check out facilities available. Will be back again.
Stayed 1 night in Nov 2024

6/10

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
Stayed 1 night in Apr 2025

6/10

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Stayed 1 night in Mar 2025

8/10

Comfortable bed. Parking was a problem. Unable to access bottle opener. Foreign body in breakfast
Stayed 1 night in Dec 2024

6/10

Hotel is in a convenient location for access to the town centre but has limited (3 spaces) for parking. Decor and facilities are a bit dated and in need of update. Food was good but breakfast was a slow experience as waitres was working alone and struggling to keep up.
Stayed 1 night in Nov 2024

10/10

The staff couldn’t do enough to help
Stayed 1 night in Nov 2024

4/10

Parking a no go if you're over 2.1m high. If not you have to drive over the road into a tight car park. Options not great. Stain on carpet upstairs looks like there's been a murder or a birth. Locations ok 10 mins walk to centre, hotels limited for food and drink so go elsewhere
Stayed 1 night in Nov 2024

4/10

Very tired looking, wore Badly stsined Carpets, chippe, worn paint work. The worse Breakfast and its sevice We have Ever had. Wrong orders, all items, Over cooked, dry, Easyest meal to prepare. Ony 6 pepple in dining room so Not Busy. Top Marks for ruining Breakfast score 1 out of 10! Terrible. To add insult to injury I broke a Temp Crown trying to eat the rockhard toast. And an Emergency trip to the Dentist on return Home. Shower tray edges mouldy, on off knob detached, could Not serficiantly lower temp of shower, Scolding hot down to Extreamley Hot to lowest temp Very Hot!! Could be a Nice Hotel if Money was spent on it. Not worth the price per night. Refunded for Breakfasts Rececion Staff Excellent, Very Helpful and sympathetic. 10/10 Housekeeping 7/10 Dining Staff 3/10 Chef 0/10
Stayed 2 nights in Nov 2024

6/10

Very disappointing. Seriously needs to be much cleaner. Numerous cigarette butts and debris at the front entrance. Restaurant dirty cutlery and poor hygiene.
Stayed 1 night in Jul 2022

8/10

Staff extremely pleasant and helpful, everything spotlessly clean. Excellent breakfast served to table Good value for money
Stayed 1 night in Jun 2025