Is The Central Guest House pet-friendly?

Yes, pets are allowed at this property.

Self parking is free at this property.

Where is The Central Guest House located?

Situated in Kelso, this guesthouse is steps from Kelso Abbey and Borders Abbeys Way. Kelso Old Parish Church and Kelso Racecourse are also within 1 mi (2 km).

10/10 Excellent

Kathryn

Aug 29, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent dog friendly accommodation

Excellent dog friendly accommodation. Suited our needs. Clean and comfortable. Could do with a new stair carpet but I think the owners are in the process of upgrading. Would highly recommend

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Sep 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation.

Stayed 1 night in Sep 2024

2/10 Terrible

Gerald

Apr 7, 2025

Would know never received pin to get entry was sent message before 15..00 pm and for the next 2hours just sent messages to agent but they got the wrong guest house also sent details

Stayed 2 nights in Apr 2025

8/10 Good

Diane

Nov 20, 2022

Liked: Cleanliness

Nice x clean but needs updating very handy for shops

Stayed 1 night in Nov 2022

8/10 Good

Louise M.

May 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, inexpensive getaway.

We thoroughly enjoyed our stay at The Central Guest House. Instructions for entry were provided beforehand via text message. The front door sticks but luckily another guest arrived who knew how to get in and showed us the trick. It's in a great spot in the town, prefect for all the restaurants, takeaways and pubs. The interior of the building is tidy if a little shabby. We weren't entirely certain which room was ours but we eventually realised we could just pick whichever room we wanted from the keys available on the table, so we stayed in room 1. The only real problem we had was that the laminated sheet with the wifi password was nowhere to be found. However, my husband contacted the owner on the second day, and that was resolved without issue. Don't expect luxury. The beds are not the most comfortable but they're clean and do the job. The rooms are all a decent size. Sofa's are very comfy. The kitchen has all the basics you need although given it's self catering and we had takeaways too, we could have done with extra bin bags and a proper dish towel. The fire in the sitting room was needed as the draughts from the windows were pretty bad, but the heaters were quick and effective. Bathroom is lovely. Plenty of storage and a TV if you want it though we didn't use it. Two bakeries, one either side of the entrance door, and both fabulous. Gregg's across the road. Breakfast times were a joy! Loved doing the Kelso Town Trail and watching the Kelsae Laddie being announced.

Stayed 3 nights in Apr 2025

4/10 Poor

Paul

Jul 20, 2025

Disliked: Staff & service

The host needs to read guest review and action!

It needs to be made clearer when booking that there are no staff on site and to gain entry you have to contact the management. This is almost impossible to do as phone number is incorrect and just gives an incorrect number message. We eventually stumbled across a mobile number by googling, no one would answer the call but did thankfully text back and we were then able to gain entry. All this whilst standing outside in the pouring rain. This happened also to other travellers after we had arrived so we were able to advise them. The family room was big but decor tired and carpets stained. The microwave was on a high shelf that needed to be lifted down and placed partially balancing over the sink to reach a socket. There was 1 champagne glass and 1 whiskey tumbler to service a room for 4. The guest in the room next to us and the guest above us both returned drunk and noisy late at night, whilst the hosts cannot control this I would suggest if you are looking for a family room, no that the walls are thin and you will hear all the noise! The location is brilliant for the town centre and if the host would address the issues we and other reviewers have raised then it would be a good spot to stay in.

Stayed 1 night in Jul 2025

2/10 Terrible

Mengqi

Jul 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirts on duvet and carpet, you can find many bacterial at carpet.

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Jul 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

Not a pleasant experience. No access on arrival, tried to ring the number but not in use. 50 mins later a guest came out and I gained access. Apartment was very tired; no curtains on the windows; dirty crockery; dog hair all over the sofa and on the bedding. Bathroom and toilet were dirty. Very disappointing. Avoid this property.

Stayed 1 night in Jul 2025

6/10 Okay

Crystal

Apr 11, 2025

It was okay the room but needing some upgrades to the lock on our bedroom and the main door as both were faulty. Also the room was tired and worn needing some refreshment in decor. The town is excellent and the location is great for the guesthouse. Also we prefer face to face welcome, don’t like just turning up and getting self-service.

Stayed 2 nights in Apr 2025

2/10 Terrible

Jack

Feb 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AVOID AVOID

Premises was closed on arrival, no one around to help, locked and no access - tried ringing but the number didn’t work - had to book alternative hotel 10 miles away

Stayed 1 night in Feb 2025

8/10 Good

David

Nov 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Lovely room clean and tidy. Put the heating on when i arrived as room was cold but soon warmed up.comfy bed only thing to suggest is changing the stair carpet as was not in the best condition.

Stayed 1 night in Nov 2024

8/10 Good

James

Sep 20, 2024

Great location, clean and comfortable room, but only after booking room did I find out that the hotel is not staffed and I would have to call to get an entry code, which required borrowing a bartender's phone to make the call, since I didn't have phone service in Scotland. All this happened very late in the day on a Sunday, where a missed call could have meant nowhere to stay in a small town. They need to change the procedure or give fair warning through Expedia before booking.

Stayed 1 night in Sep 2024

8/10 Good

Chris

Aug 11, 2024

Liked: Cleanliness, staff & service

Poor night sleep

If you going to be staying on a Saturday just be prepared that in the early hours of Sunday it gets noisy with people. There was people talking loudly and shouting. Not a great night sleep

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Jun 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

thanks for a great stay

Stayed 1 night in Jun 2024

6/10 Okay

Federico

Jun 25, 2024

Liked: Cleanliness

Posizione perfetta. Stanza ampia e pulita. Mancavano indicazioni precise per la camera (ho capito quale era solo leggendo la fattura ed aprendo casualmente un cassetto che conteneva tutte le chiavi rimaste libere)

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Aug 2, 2023

Liked: Staff & service, room comfort

Disliked: Cleanliness

Really good apartment but could be better!

Really nice apartment in a great location to the square. Close by to the bars, cafes, restaurants and also not far from the Castle and main roads to get into Kelso. Check in was easy as the owner sent us details of how to get in and everything was very straight forward. Rooms were comfy, well decorated and it was a fantastic space overall. Genuinely felt really cosy and at home as soon as we entered, and it was especially great to have so much storage space including a walk in wardrobe. However, we were disappointed that when we arrived we noticed straight away there were no toiletries in the room, not even any toilet paper. We booked via Hotels.com and it definitely stated these items would be provided so we didn't think to bring any. Thankfully there is a local Boots and Coop nearby so we grabbed some basics but would have been helpful to know this upfront. The other things that brought down our rating was the cleanliness of the place including dust and animal hair. Not sure the carpets and floors had been recently hoovered or mopped as there was animal fur everywhere. It completely covered our socks and trousers. On the other hand, sheets and towels were clean and ready to use. We also had one night when the ceiling started leaking. This wasn't heavy but something that needs looked at. The fridge also leaked which meant some of our food got ruined too. Overall, definitely recommend this place but I think there's a few things that need to be looked at!

Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Sep 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Sep 2022

10/10 Excellent

Sum

Aug 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to park in front of the door, nice decoration and helpful staff.

Stayed 1 night in Aug 2022

10/10 Excellent

David

Feb 4, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Clean and comfortable .

Stayed 1 night in Feb 2022

8/10 Good

Caroline

Oct 11, 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent stay, very clean, everything you need , lovely shower , comfy bed , fridge brilliant.

Stayed 3 nights in Oct 2021

6/10 Okay

Christina

Oct 7, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Town Centre Accommodation

No-One to check you in! Text number on door, no reply! Super Cental Location. Room is basic and comfortable, much smalker than pictures. Could do with a deep clean in bathroom! Not suitable for anyone elderly, disabled etc as lengthy spiral staircase with too many stairs. No Lift! Was not made aware of this!

Stayed 3 nights in Oct 2021

10/10 Excellent

Jean

Sep 5, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well equipped apartment in the centre of Kelso

This apartment, room 1, has all you need for a comfortable self catering stay and overlooks the cobbled square with 2hours free parking in the day and free parking from 6pm to 8am over night.

Stayed 4 nights in Aug 2021

4/10 Poor

Rosa

Aug 31, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Money for nothing

Nice little village. Hotel very central to most amenities. Problem was the suite we were in. Looked like it was a botch job until they get round to refurbishment Bedroom clean and comfortable. Wouldn't want to use bath or shower as black mould marks on plaster tape around bath and shower curtain not up to scratching. Complained to whoever l spoke to person listed on paperwork. He was Very rude. Told me if l didn't like the room, to leave keys on table and go stay somewhere else. Taking into account this was 9pm on August Bank Holiday, we had been driving for 6 hours and l am disabled. He couldn't care less if he tried. 5 minutes later the owner came to see us. He said he understood our situation that the oven was a 'metal grease hole'. The kitchen worktops were sticky and unhygienic and the place did not live up to its rating. Owner agreed with what we stated and apologised. That however still left us paying good money for inferior accommodation.

Stayed 1 night in Aug 2021

4/10 Poor

Thomas

Jun 28, 2021

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

If you wantca sleep. Dont go here

The entry to this property is via a spiral staircase. We were on the third floor which was totally inappropriate for us as we are in our 60s. The surroundings were very noisy from adjacent pubs and morning delivery vans. Room was very small and nothing like the pictures shown online. Plenty coffee, etc and a small fridge but all very cramped. Would i stay again. No

Stayed 1 night in Jun 2021

10/10 Excellent

PAUL V

Jun 23, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ve stayed here several times, it’s a clean, safe and comfortable guest house. I was on the top floor which gives you great views over the cobbled streets but it’s 60 steps so you don’t want to forget anything and have to go back down again. Nice facilities in the room, fridge, microwave, plenty of tea and coffee. I’m already booked for a months time from now.

Stayed 1 night in Jun 2021

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