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The Royal Anne Hotel

3.0 star property
Travelers warm up by the welcoming lobby fireplace after a day on the slopes, then relax at this centrally located downtown hotel in Kelowna.

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Photo gallery for The Royal Anne Hotel

The exterior of the Royal Anne Hotel with a large metal sculpture in front, a modern facade, and a clear view of the street. - The Royal Anne Hotel (Kelowna)
A banquet hall with round tables set for a formal event, large windows with a city view, and decorative elements like string lights. - The Royal Anne Hotel (Kelowna)
Reception hall - The Royal Anne Hotel (Kelowna)
A red sports car parked on a city street with buildings and trees in the background. - The Royal Anne Hotel (Kelowna)
Lobby sitting area - The Royal Anne Hotel (Kelowna)
The Royal Anne Hotel sits in Downtown Kelowna, where skiers find modern comfort with practical amenities. Guests start their day with continental breakfast, unwind in the sauna or beside the lobby fireplace, and appreciate convenient laundry facilities and free self parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive King Suite

A hotel room with a large bed, a desk, a chair, a dresser, a TV, and a balcony with a view of the mountains.

Executive King Suite

9.6 out of 10
Exceptional
(74 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Premier Room, 1 Queen Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(199 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, The Royal Anne Hotel is in Downtown Kelowna, a walkable area in Kelowna with great shopping. While the natural beauty of Okanagan Lake and Waterfront Park can be enjoyed by anyone, those looking for an activity can check out Mission Hill Family Estate. H2O Adventure and Fitness Centre and Energyplex Kelowna are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowmobiling. Guests love the hotel's central location. Visit our Kelowna travel guide
Map
348 Bernard Ave, Kelowna, BC, V1Y6N5

What's nearby

  • A park with a lake, sailboats, and a cyclist.
    City Park
    3 min walk - 0.2 miles
  • A riverside view with boats, a park, and a building with a red roof.
    Waterfront Park
    5 min walk - 0.3 miles
  • A building with a 'prospera place' sign, a parking lot, and a tall building in the background.
    Prospera Place
    7 min walk - 0.4 miles
  • Kelowna Centennial Museum
    1 min walk - 0.1 miles
  • Lake City Casino
    7 min walk - 0.4 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    26 min drive

Restaurants

  • CRAFT Beer Market Kelowna
    2 min walk
  • O'Flannigan's Pub
    2 min walk
  • Subway
    1 min walk
  • Kin & Folk
    3 min walk
  • Derrick’s Steakhouse
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (33 inch wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Royal Anne Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Royal Anne Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Royal Anne Hotel?

Check-out is at 11:00 AM.

Where is The Royal Anne Hotel located?

Located near the slopes, this Downtown Kelowna hotel is in the city center, within a 10-minute walk of Okanagan Lake and Waterfront Park, and close to winter sports such as cross-country skiing and snow tubing. Prospera Place and Kelowna General Hospital are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Royal Anne Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 945 out of 1351 reviews
Rating 8 - Good. 315 out of 1351 reviews
Rating 6 - Okay. 66 out of 1351 reviews
Rating 4 - Poor. 19 out of 1351 reviews
Rating 2 - Terrible. 6 out of 1351 reviews

Reviews

Verified review

10/10 Excellent

Farzaneh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, and the rooms were clean and spacious. I had a great stay and will definitely come back again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nellya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to the water and downtown Kelowna. Very clean room and friendly staff. The breakfast was excellent.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ideal. Breakfast was great.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, steps away from waterfront Lovely staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet. Breakfast was also good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Dilpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have additional breakfast options
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Decent breakfast. Great location. Would definitely go back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful holding our bags before we checked in and after we checked out. We arrived early and our room was ready for us much earlier than check in time.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the staff makes the difference when it comes to a wonderful experience and the Royal Anne hotel staff did not disappoint. They were friendly, courteous and thoughtful. Secondly, the location is perfectly situated in the heart of the action, with restaurants, the boardwalk and beaches within a couple of minutes walk. I would highly recommend this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, the rooms are clean and spacious but the best feature or this hotel is the location. You’re just a few blocks from the lake and endless restaurant options.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! It is great to be right downtown. East access to waterfront, great restaurants and shops. Clean room, air conditioning.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very helpful. The breakfast was delicious and plentiful. The location couldn’t be any better.. It’s right downtown close to everything. The only real issue was that the bathroom was too small so the door got in the way of the toilet.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Easy parking Good continental breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MITHU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and Hotel was clean, nice rooms. Only pain point is the parking, wish they had more underground parkings and some EV charging points in future under their amenities list. Location excellent, downtown and close to Kelowna waterfront. Kids loved the stay too, it was the presidential executive suite.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and staff were extremely helpful and friendly. Enjoyed the stay and the location - thanks!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain about anything, front desk always there to help us with our questions. Everything was clean and bed was comfortable.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Philip David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a Ram 2500 and needed to find parking off property. Breakfast was easy and great. Loved being right downtown. Bed was comfy!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location being downtown Kelowna and the staff is very helpful and friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Older with lots of history but nice. Good breakfast in the morning.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great continental breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, the room was very clean and updated, bed was comfy too. The continental breakfast was decent for being included in the cost. The location is hard to beat, right in the heart of downtown. We'd definitely stay here again!
Stayed 1 night in May 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good for us parking a little tight but useful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Dated a bit, parking can be an issue, good breakfast, staff very friendly
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff, they were super helpful and kind! Breakfast was very delicious for a Continental. Over all stay 5 stars.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of choices. Bedding was excellent and the beds were comfortable. Clean well maintained hotel, very centrally located. We will definitely stay there again.
Stayed 3 nights in May 2026