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The Royal Anne Hotel

3.0 star property
Travelers warm up by the welcoming lobby fireplace after a day on the slopes, then relax at this centrally located downtown hotel in Kelowna.

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Photo gallery for The Royal Anne Hotel

Property entrance - The Royal Anne Hotel (Kelowna)
Reception hall - The Royal Anne Hotel (Kelowna)
Front of property - The Royal Anne Hotel (Kelowna)
Billiards - The Royal Anne Hotel (Kelowna)
Lobby sitting area - The Royal Anne Hotel (Kelowna)
The Royal Anne Hotel sits in Downtown Kelowna, where skiers find modern comfort with practical amenities. Guests start their day with continental breakfast, unwind in the sauna or beside the lobby fireplace, and appreciate convenient laundry facilities and free self parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive King Suite

Executive King Suite | Premium bedding, down comforters, desk, blackout drapes

Executive King Suite

9.6 out of 10
Exceptional
(71 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Premium bedding, down comforters, desk, blackout drapes

Premier Room, 1 Queen Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(189 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, The Royal Anne Hotel is in Downtown Kelowna, a walkable area in Kelowna with great shopping. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Okanagan Lake and Waterfront Park. H2O Adventure and Fitness Centre and Energyplex Kelowna are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Guests love the hotel's central location. Visit our Kelowna travel guide
Map
348 Bernard Ave, Kelowna, BC, V1Y6N5

What's nearby

  • City Park
    City Park
    3 min walk - 0.2 miles
  • Waterfront Park
    Waterfront Park
    5 min walk - 0.3 miles
  • Kelowna_ProsperaPlace_6072699_09
    Prospera Place
    9 min walk - 0.5 miles
  • Kelowna Centennial Museum
    1 min walk - 0.1 miles
  • Lake City Casino
    7 min walk - 0.4 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    26 min drive

Restaurants

  • CRAFT Beer Market Kelowna
    2 min walk
  • O'Flannigan's Pub
    2 min walk
  • Subway
    1 min walk
  • Kin & Folk
    3 min walk
  • The Bread Co
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (33 inch wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Royal Anne Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Royal Anne Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Royal Anne Hotel?

Check-out is at 11:00 AM.

Where is The Royal Anne Hotel located?

Located near the slopes, this Downtown Kelowna hotel is in the city center, within a 10-minute walk of Okanagan Lake and Waterfront Park, and close to winter sports such as cross-country skiing and snow tubing. Prospera Place and Kelowna General Hospital are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Royal Anne Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 924 out of 1328 reviews
Rating 8 - Good. 314 out of 1328 reviews
Rating 6 - Okay. 63 out of 1328 reviews
Rating 4 - Poor. 21 out of 1328 reviews
Rating 2 - Terrible. 6 out of 1328 reviews

Reviews

Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and staff were extremely helpful and friendly. Enjoyed the stay and the location - thanks!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Easy parking Good continental breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Older with lots of history but nice. Good breakfast in the morning.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Tristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location being downtown Kelowna and the staff is very helpful and friendly.
Stayed 4 nights in May 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great continental breakfast.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, the room was very clean and updated, bed was comfy too. The continental breakfast was decent for being included in the cost. The location is hard to beat, right in the heart of downtown. We'd definitely stay here again!
Stayed 1 night in May 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good for us parking a little tight but useful
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff, they were super helpful and kind! Breakfast was very delicious for a Continental. Over all stay 5 stars.
Stayed 3 nights in May 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel. Dated a bit, parking can be an issue, good breakfast, staff very friendly
Stayed 3 nights in May 2026
Verified

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of choices. Bedding was excellent and the beds were comfortable. Clean well maintained hotel, very centrally located. We will definitely stay there again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional front end service. Great room. Great location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sharol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic. For an older property, well-maintained and clean. Handy to have laundry available. Quiet for being in the heart of downtown. Friendly and accommodating staff. Would stay there again for sure!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness
Excellent breakfast selection - room and bed awesome!
Stayed 1 night in Apr 2026
Verified

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms comfy bed and a nice breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of downtown Kelowna, steps from the lake. Wonderful staff, fabulous room and the complimentary breakfast was out of this world. Great stay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walking distance to the boardwalk, beautiful park, and beach. There was a good vibe with lots of good restaurants. The room was nicely decorated, with a comfortable bed, and nice towels. Enjoyed the full breakfast buffet before heading out. The staff were helpful and pleasant. I hope we will have a chance to stay at the Royal Anne Hotel again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, friendly staff, no complaints. Good breakfast too.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

JISOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very satisfying stay overall. The staff were friendly and attentive, which made the experience very comfortable. The rooms and common areas were clean and well maintained. The breakfast was also very reasonable and good value for the price. The location is absolutely perfect and very convenient for getting around. I would give it a 100/100. Overall, it’s great value for money and a place I would definitely stay at again.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was very good with a wide variety of options and fresh fruit. The room was well appointed and clean. The front desk staff were very helpful during check in and with any questions that came up during the stay. The underground parking garage is a bit of a challenge with large vehicles as it’s a tight space but there are some outdoor parking spaces available also. The location of this property is fantastic and the whole downtown core area is walkable from this hotel. Many shops and food options right at the doorstep.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to in Kelowna .staff are wonderful,beds are super comfortable,always clean,great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable. Priced well and clean comfortable rooms.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and centrally located.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Easy check in/out, secure parking and location made my business stay easy. I didnt get to try the continental breakfast, it looked good. Rooms are updated, clean and comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay, friendly staff, great breakfast, perfect location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and great staff. Was very pet friendly for our dog
Stayed 1 night in Mar 2026