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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel in Kelowna with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
2 restaurants, breakfast served
Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette | Fridge, microwave, coffee/tea maker
Balcony
Reception
At Sandman Hotel & Suites Kelowna, nestled in Dilworth Mountain Estates, experience a warm welcome with amenities like dry cleaning/laundry services and a 24-hour business center. Enjoy relaxation at the spa tub or indoor pool, then refuel at one of the two on-site restaurants or grab coffee/tea in the lobby. Guests rave about the helpful staff.

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • Gym

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Kelowna General Hospital - 5 min drive - 2.9 miles
  • Waterfront Park - 6 min drive - 3.1 miles
  • Prospera Place - 6 min drive - 3.1 miles
  • Okanagan College - 6 min drive - 2.6 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Bamboo Chopsticks Express - ‬10 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel near Waterfront Park
Consider a stay at Sandman Hotel & Suites Kelowna and take advantage of dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and an elevator
  • ATM/banking services, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 220 individually decorated rooms feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 42-inch TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel & Suites Kelowna?

Self parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall, Orchard Park Shopping Centre, and Cineplex Cinemas Orchard Plaza. Mission Creek Regional Park and Planet Lazer are also within 1 mi (2 km).

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Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 525 out of 1854 reviews
Rating 8 - Good. 428 out of 1854 reviews
Rating 6 - Okay. 375 out of 1854 reviews
Rating 4 - Poor. 276 out of 1854 reviews
Rating 2 - Terrible. 250 out of 1854 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay here.
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good location
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Was amazing place.
Stayed 2 nights in Sep 2025

10/10 Excellent

cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a good time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, the location is in the middle of renovations but it was still clean and very quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Manasvi

Liked: Cleanliness
The stay was overall great and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 3 nights in Sep 2025

8/10 Good

Shirley

Liked: Staff & service
Very easy to get to major traffic routes. Nice rooms, nice staff, clean. Some updating/construction but didn’t impact service. I’d go there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is under construction.
Stayed 1 night in Sep 2025

10/10 Excellent

Midnite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is at a premium was our only complaint, everything else was awesome!
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Liked: Staff & service
Staff were very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff front desk receptionist was an angel and super accommodating after a long night of driving. I enjoyed my stay and room was clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Dryden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, had a good stay with a great view of downtown and the lake. Close to food and entertainment.
Stayed 1 night in Aug 2025

8/10 Good

Belkis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sid at the Sandman Hotel was amazing! He was very attentive, helpful, and went out of his way to make sure everything was perfect during our stay. Excellent service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're in the process of updating this hotel, so I've reviewed it based on it's future potential. Our room was already updated and I loved that it overlooked the pool. I also loved the attached 24 hour Denny's. So often when traveling you get to your destination late, and hungry and this was perfect!
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Front desk was very accommodating, clean quiet I enjoyed it very much
Stayed 2 nights in Jul 2025

6/10 Okay

Terry

Liked: Staff & service
Property is under renovation.
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Amenities
Clean and pretty quiet it is under construction right now so the lobby is a mess
Stayed 2 nights in Aug 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
You know what we liked We liked this This moment right here is L kuhsiskdbdhdidkbehdjdjdjdhdueiejhrhdudjdnrbhrhrbrjdjrjrjrjdjrjdjdjjdjdjjdkdisudhdhdjdndjjdudjskdjd f
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The Tower has the nicer rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Diksha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

6/10 Okay

LYNN

Liked: Amenities
it is a tough call because there is renos. Weight room is nice. pool area will be nice. room is mostly reno.
Stayed 1 night in Sep 2025

2/10 Terrible

R J

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't recommend coming to this location
Stayed 2 nights in Sep 2025

2/10 Terrible

Hiam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only good thing about this hotel was Ibraheem at the front desk
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Drunks on back staircase
Stayed 1 night in Sep 2025

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