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Sandman Hotel & Suites Kelowna

3.0 star property
Unwind in style with an invigorating spa visit or energize your day by taking advantage of convenient services.

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Photo gallery for Sandman Hotel & Suites Kelowna

2 restaurants, breakfast served - Sandman Hotel & Suites Kelowna (Kelowna)
Lobby - Sandman Hotel & Suites Kelowna (Kelowna)
2 restaurants, breakfast served - Sandman Hotel & Suites Kelowna (Kelowna)
Interior - Sandman Hotel & Suites Kelowna (Kelowna)
Indoor pool - Sandman Hotel & Suites Kelowna (Kelowna)
At Sandman Hotel & Suites Kelowna, nestled in Dilworth Mountain Estates, experience a warm welcome with amenities like dry cleaning/laundry services and a 24-hour business center. Enjoy relaxation at the spa tub or indoor pool, then refuel at one of the two on-site restaurants or grab coffee/tea in the lobby. Guests rave about the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

7.2 out of 10
Good
(59 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.4 out of 10
Good
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(121 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

8.2 out of 10
Very good
(135 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.4 out of 10
Good
(22 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping, is home to Sandman Hotel & Suites Kelowna. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Waterfront Park and Okanagan Lake. Energyplex Kelowna and Rotary Centre for the Arts are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Visit our Kelowna travel guide
Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Kelowna_OrchardParkMall_6240544_05
    Orchard Park Mall
    1 min walk - 0.1 miles
  • Mission Creek Regional Park
    Mission Creek Regional Park
    11 min walk - 0.6 miles
  • Kelowna_H20AdventureandFitnessCentre_6270963_07
    Kelowna Golf and Country Club
    3 min drive - 1.3 miles
  • Orchard Park Shopping Centre
    4 min walk - 0.3 miles
  • Capri Mall
    3 min drive - 1.9 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    12 min drive

Restaurants

  • Starbucks
    4 min walk
  • Tim Hortons
    8 min walk
  • Popeye’s Louisiana Chicken
    3 min walk
  • McDonald's
    1 min walk
  • Steve’s Poke Bar
    8 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel near Orchard Park Mall
Consider a stay at Sandman Hotel & Suites Kelowna and take advantage of dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a vending machine
  • Smoke-free premises, a banquet hall, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 220 individually decorated rooms feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 42-inch TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)

Service animals are welcome, and are exempt from fees

2 total (up to 50 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandman Hotel & Suites Kelowna have a pool?

Yes, this property has an indoor pool.

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall, Orchard Park Shopping Centre, and Cineplex Cinemas Orchard Plaza. Mission Creek Regional Park and Planet Lazer are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandman Hotel & Suites Kelowna Reviews

7.0

Good

7.0

Cleanliness

6.8

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 602 out of 1996 reviews
Rating 8 - Good. 450 out of 1996 reviews
Rating 6 - Okay. 412 out of 1996 reviews
Rating 4 - Poor. 281 out of 1996 reviews
Rating 2 - Terrible. 251 out of 1996 reviews

Reviews

Verified

10/10 Excellent

Eghosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice staff are very friendly and helpful all area was clean and nice will stary here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful front desk staff. Made the stay even better
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff, great hot tub/hot tub area, great bar in the lobby, great hotel for a few nights stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room no issue checking in or out!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice view of the city in our tower suite, good overall location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amber D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Neat and friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Clean and comfortable rooms
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and proper
Stayed 1 night in Apr 2026
Verified

8/10 Good

Frederick Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Under renovation so some inconveniences but excellent they are upgrading. Rooms are comfortable. Good location for a good price.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Staff at check in was great, kind and fast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

tamara

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable despite the renovations which we didn't find impactful at all. The front desk agent was particularly wonderful upon check-in as she went above and beyond to accommodate an additional child we had travelling with us. Thanks for a great stay!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Laurie

Liked: Staff & service, amenities
Disliked: Cleanliness
The lobby area and hallways were in great condition. The staff were present at the front desk. The restaurant options on site are great. Our room definitely needed a renovation, The bathtub and toilet were in poor condition (grout, porcelain, etc) Towels by the pool were non-existant and when asked they did not bring any out for 45 minutes.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, spacious room for the queen size. The gym was nice and big, would like brighter lights in the gym but other than that the size and equipment was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was amazing super friendly and very helpful. Even during Renovations the location was very clean and organized. The Denny’s Restaurant was a great spot as well. 5 Star experience.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Room was great - staff were good Internet was tricky
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and location is great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness
Very clean, friendly staff, convenient late night restaurant available downstairs
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Good bang for the buck. Guest services were excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cassandra Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and accommodating to my wishes. My bed was so comfortable and I loved being so close to the shops around the hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, amenities
Friendly helpful staff, clean room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities
The staff were great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
I liked the excellent location.
Stayed 2 nights in Oct 2025