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Sandman Hotel & Suites Kelowna

3.0 star property
Unwind in style with an invigorating spa visit or energize your day by taking advantage of convenient services.

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Photo gallery for Sandman Hotel & Suites Kelowna

2 restaurants; breakfast, lunch, and dinner served - Sandman Hotel & Suites Kelowna (Kelowna)
Indoor pool - Sandman Hotel & Suites Kelowna (Kelowna)
2 restaurants; breakfast, lunch, and dinner served - Sandman Hotel & Suites Kelowna (Kelowna)
Lobby - Sandman Hotel & Suites Kelowna (Kelowna)
A living room with a stone fireplace, two armchairs, a coffee table, and a flat-screen TV mounted above the fireplace. - Sandman Hotel & Suites Kelowna (Kelowna)
At Sandman Hotel & Suites Kelowna, nestled in Dilworth Mountain Estates, experience a warm welcome with amenities like dry cleaning/laundry services and a 24-hour business center. Enjoy relaxation at the spa tub or indoor pool, then refuel at one of the two on-site restaurants or grab coffee/tea in the lobby. Guests rave about the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

7.4 out of 10
Good
(62 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.4 out of 10
Good
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

7.2 out of 10
Good
(128 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

8.2 out of 10
Very good
(139 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.8 out of 10
Good
(9 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(26 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping, is home to Sandman Hotel & Suites Kelowna. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Waterfront Park and Okanagan Lake. Energyplex Kelowna and Scandia Golf & Games are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Visit our Kelowna travel guide
Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Orchard Park shopping center with Apple Store and Starbucks.
    Orchard Park Mall
    1 min walk - 0.1 miles
  • A gravel path flanked by trees with autumn foliage, leading to a building with a green roof.
    Mission Creek Regional Park
    11 min walk - 0.6 miles
  • A modern building with a red sign, surrounded by landscaped gardens and a clear blue sky.
    Kelowna Golf and Country Club
    3 min drive - 1.3 miles
  • Orchard Park Shopping Centre
    4 min walk - 0.3 miles
  • Cineplex Cinemas Orchard Plaza
    7 min walk - 0.4 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    12 min drive

Restaurants

  • Starbucks
    4 min walk
  • Tim Hortons
    8 min walk
  • McDonald's
    1 min walk
  • Popeyes Louisiana Kitchen
    3 min walk
  • A&W Restaurant
    1 min walk

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  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 1,351 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandman Hotel & Suites Kelowna have a pool?

Yes, this property has an indoor pool.

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is 0.2 mi (0.3 km) from Orchard Park Mall and 2.9 mi (4.7 km) from Waterfront Park. Orchard Park Shopping Centre and Cineplex Cinemas Orchard Plaza are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandman Hotel & Suites Kelowna Reviews

7.0

Good

7.0

Cleanliness

6.8

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 641 out of 2050 reviews
Rating 8 - Good. 456 out of 2050 reviews
Rating 6 - Okay. 416 out of 2050 reviews
Rating 4 - Poor. 281 out of 2050 reviews
Rating 2 - Terrible. 256 out of 2050 reviews

Reviews

Verified

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in and room was great and we appreciated that.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was fantastic and bed was super comfy.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jairus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 2 nights in May 2026
Verified

10/10 Excellent

simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the tower. The room was nice and the building was very quiet. We enjoyed our stay.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel for a young family, easy access to the interior pool and very modern and updated rooms. Would absolutely return next time we travel through Kelowna!
Stayed 1 night in May 2026
Verified

4/10 Poor

Skyler l

Disliked: Cleanliness, property conditions & facilities
Very run down positives was the pool and location
Stayed 2 nights in May 2026
Verified

8/10 Good

Mara

Liked: Staff & service
Hotel is under renovations. Staff are very helpful and friendly. Great location if you like shopping. Lots of eateries nearby. Would stay there again when renovated
Stayed 3 nights in May 2026
Verified

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
The rooms are updated but small. The pool is in an atrium where all the rooms in the centre of the hotel have balconies that look onto it. There is a Denny's and a bar in the hotel. The hotel is also across the street from a mall and there are tons of dining options within walking distance.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eghosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice staff are very friendly and helpful all area was clean and nice will stary here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful front desk staff. Made the stay even better
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff, great hot tub/hot tub area, great bar in the lobby, great hotel for a few nights stay
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Paula

Liked: Staff & service, amenities, property conditions & facilities
Included all amenities. Traffic a bit loud in the tower and really need to replace mattresses on the sofa bed. Otherwise, a decent place to stay close to a lot of restaurants, shopping.
Stayed 6 nights in May 2026
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice view of the city in our tower suite, good overall location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room no issue checking in or out!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amber D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool was great and there is a whole bunch of difference food options right within walking distance. I would definitely stay here again. Staff was very friendly and accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Neat and friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Clean and comfortable rooms
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in experience was excellent. Friendly and efficient front desk employee who knew what they were doing. Room was clean and quiet and beds were comfortable. Using the TV was a bit frustrating but we got it figured out after a while. Bathroom is quite small but was clean and met our needs. Lots of plug ins in convenient locations to power all of our devices. The fact that the hotel is connected to a 24 hour restaurant was a real plus for us. Overall it was a very good experience and we would likely stay here again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness
Conveniently located. clean rooms and helpful great staff!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
My only complaint was that I had booked an atrium room and they changed it to an outside room. The stairwells are in need of a cleaning. Staff at the front desk very good. We did not use any of the amenities at the hotel.
Stayed 1 night in May 2026
Verified

6/10 Okay

Christine

This hotel was convenient and the space was adequate for us. They are in the process of renovating the rooms as they are somewhat tired looking,, but they are clean for the most part. We were booked in the tower room and when we got there they had us on the main floor. We requested the tower room as was indicated in our booking with expedia. My husband had to arm wrestle them to get the additional $12 per night off of the booking when they recognized that the main floor was not what we booked. All good. The restaurant on site was a great addition and the pool and hot tub are great amenities.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and proper
Stayed 1 night in Apr 2026
Verified

8/10 Good

Frederick Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Under renovation so some inconveniences but excellent they are upgrading. Rooms are comfortable. Good location for a good price.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in good condition. Have nothing to complain about. The pool was nice, and pool area clean. Will stay at again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Staff at check in was great, kind and fast.
Stayed 1 night in Jan 2026