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Hotel Kelowna & Conference Centre

3.0 star property
Mountain hospitality where adventure meets relaxation at this family-friendly retreat. Splash down the waterslide or hit nearby slopes for outdoor thrills.

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Photo gallery for Hotel Kelowna & Conference Centre

Reception - Hotel Kelowna & Conference Centre (Kelowna)
Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi - Hotel Kelowna & Conference Centre (Kelowna)
Shower, free toiletries, hair dryer, towels - Hotel Kelowna & Conference Centre (Kelowna)
Exterior - Hotel Kelowna & Conference Centre (Kelowna)
Premium bedding, blackout drapes, iron/ironing board, free WiFi - Hotel Kelowna & Conference Centre (Kelowna)
Hotel Kelowna & Conference Centre welcomes families with recreation and relaxation. Start your day with a free breakfast buffet, take the ski shuttle to nearby slopes, and return to enjoy the waterslide or spa tub. Dry cleaning and laundry services add convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Single Room

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Kelowna, Hotel Kelowna & Conference Centre is near the airport. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Waterfront Park and Okanagan Lake. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Spend some time exploring the area's activities, including skiing, winery tours, and golfing. Visit our Kelowna travel guide
Map
2429 Highway 97 N, Kelowna, BC, V1X 4J2

What's nearby

  • A gravel path flanked by trees with autumn foliage, leading to a building with a green roof.
    Mission Creek Regional Park
    10 min walk - 0.6 miles
  • Orchard Park shopping center with Apple Store and Starbucks.
    Orchard Park Mall
    13 min walk - 0.7 miles
  • Orchard Park Shopping Centre
    10 min walk - 0.6 miles
  • Cineplex Cinemas Orchard Plaza
    2 min drive - 1.0 mile
  • Planet Lazer
    4 min drive - 1.4 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    10 min drive

Restaurants

  • The Jammery
    6 min walk
  • Hoāng Gia
    7 min walk
  • Tim Hortons
    11 min walk
  • Cactus Club Cafe
    5 min walk
  • Starbucks
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Ski storage

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Kelowna & Conference Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kelowna & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Kelowna & Conference Centre?

Check-out is at 11 AM.

Where is Hotel Kelowna & Conference Centre located?

Situated near the airport, this hotel is within 1 mi (2 km) of Orchard Park Shopping Centre and Orchard Park Mall. Mission Creek Regional Park and Cineplex Cinemas Orchard Plaza are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kelowna & Conference Centre Reviews

7.8

Good

8.2

Cleanliness

7.2

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 389 out of 1017 reviews
Rating 8 - Good. 316 out of 1017 reviews
Rating 6 - Okay. 152 out of 1017 reviews
Rating 4 - Poor. 99 out of 1017 reviews
Rating 2 - Terrible. 61 out of 1017 reviews

Reviews

Verified

10/10 Excellent

Parisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and brand new hotel, clean rooms with fresh smell everywhere in the property. With available parking space for guests. Super polite and well trained staff.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service and staff were really good. Everyone was very friendly, helpful, and professional. We had a great experience staying here.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff! Clean and very nicely updated. Pool and amenities closed - only thing missing!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly and helpful. The room is clean and tidy.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Harpreet singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and well maintained
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

kuljeet kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was so clean. Bed was comfortable. Look wise brand new hotel. Highly recommend. Staff so friendly. All the grocery and food stores in walk distance. Will stay next time here for sure 😊
Stayed 1 night in May 2026
Verified

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean rooms and great staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Navjot

Liked: Cleanliness, staff & service, amenities
It was a clean property but the property is still under construction so there were few things that needs fixing.Staff is very helpful. It’s close to all the major stores and food places.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the hotel room were clean, and also under renovation at the time of our stay. But did not add any inconvenience. Staff was friendly and accommodating. Location was great and near restaurants making the stay comfortable. Overall, thank you for a comfortable stay and will do so in the future.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was new and clean. No gym or pool as construction ongoing. No restaurant but many establishments near by. Good value for the price.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice room was very pretty and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
The renovations are fantastic, staff were awesome
Stayed 1 night in Feb 2026
Verified

8/10 Good

Darsh

Liked: Cleanliness
Clean room, friendly staff, great breakfast place across the street, Pure and simple. Downtown is 5-10 mins drive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been extensively renovated, but is not complete. Room was very nice and clean. Bed was comfortable. Close to shopping and restaurants. Would stay here again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

I-Ching

Liked: Property conditions & facilities
Disliked: Amenities
The towels dirty, the floor not clean, no shower gel , and no one answered when I called. The room was new, but it would be even better if the cleaning staff could improve their services.
Stayed 1 night in May 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice and friendly. Had to run the shower for like 10 minutes before warm water came out. Still under construction so there was no amenities.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we found the hotel it was excellent. Using maps to get there we were directed to a different hotel. After speaking with staff we made it to the correct location but the name on the hotel had changed to the Double Tree by Hilton. The hotel was newly renovated, beautifully clean and the staff were excellent! Highly recommended.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was plaintful and it seemed safe , it looks like they were in the middle of a renovation, and there were no icemakers at worked, The rooms were very nice bedding was very nice. Our microwave did not work in the room and the fridge didn’t work very well, but it looked like they were renovating everything.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
What wasn't apparent when we booked this hotel was that it is still under construction, so no pool, no breakfast area and not even any ice buckets although the person at the front desk was able to provide me with a plastic bag. The light fixtures in the foyer are beautiful and it will, I am sure, be lovely once the reno is completed. The room was comfortable enough, the bathroom well stocked with Crabtree and Evelyn products and nice bath towels. You cannot turn on the water without being in the shower, which is a bit inconvenient when it is necessary to endure a blast of very cold water before the warm kicks in. All in all, it was an excessively expensive bed and bath given nothing else was operable. Having stayed here many times in this hotel's previous existence, we do understand what is missing at this point. The location is great...near to restaurants and shopping.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Judy

Liked: Cleanliness
Disliked: Amenities
The property is still in the midst of renovations. There was no food options on site. Limited amount of rooms available. Our room was clean but hot water was tepid at best. Smoke/ carbon monoxide detector was missing. The property is centrally located walkable to shops and restaurants.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
They’re undergoing a renovation so even though the rooms are clean and comfortable, the amenities were closed. One of the outlets by the side of the bed in our room was not working and another was coming out of its socket. But other than that we had a good stay, clean comfortable room and the staff were diligent and nice
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - clean, updated (still in renovation mode) so we got new everything, comfy bed, thick towels, nice decor. Plus, easy to access, and ample parking. Will definitely stay here again if the price is still right....mind you, we did not know during this stay that the hotel was in the midst of a renovation. - perhaps I missed that in an email? Nonetheless, it was likely more affordable because some of the amenities were unavailable still - like the indoor pool and waterslides. I am hopeful they will charge a reasonable price still, once all is finished up. It is a really nice hotel, nice room layout, good location for what we needed....we really enjoyed our stay here. I'd give it 5 stars if it weren;t for the surprise to us, renovations.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

danielle

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was under construction and undisclosed when booking. Coffee maker didn’t work. Not a great stay. Beds were comfortable.
Stayed 1 night in Feb 2026