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Hotel Kelowna & Conference Centre

3.0 star property
Mountain hospitality where adventure meets relaxation at this family-friendly retreat. Splash down the waterslide or hit nearby slopes for outdoor thrills.

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Photo gallery for Hotel Kelowna & Conference Centre

Reception - Hotel Kelowna & Conference Centre (Kelowna)
Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi - Hotel Kelowna & Conference Centre (Kelowna)
Exterior - Hotel Kelowna & Conference Centre (Kelowna)
Shower, free toiletries, hair dryer, towels - Hotel Kelowna & Conference Centre (Kelowna)
Premium bedding, blackout drapes, iron/ironing board, free WiFi - Hotel Kelowna & Conference Centre (Kelowna)
Hotel Kelowna & Conference Centre welcomes families with recreation and relaxation. Start your day with a free breakfast buffet, take the ski shuttle to nearby slopes, and return to enjoy the waterslide or spa tub. Dry cleaning and laundry services add convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Kelowna, Hotel Kelowna & Conference Centre is near the airport. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Waterfront Park and Okanagan Lake. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Spend some time exploring the area's activities, including skiing, golfing, and winery tours. Visit our Kelowna travel guide
Map
2429 Highway 97 N, Kelowna, BC, V1X 4J2

What's nearby

  • Mission Creek Regional Park
    Mission Creek Regional Park
    10 min walk - 0.6 miles
  • Kelowna_OrchardParkMall_6240544_05
    Orchard Park Mall
    13 min walk - 0.7 miles
  • Orchard Park Shopping Centre
    10 min walk - 0.6 miles
  • Cineplex Cinemas Orchard Plaza
    2 min drive - 1.0 mile
  • Planet Lazer
    4 min drive - 1.4 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    10 min drive

Restaurants

  • Tim Hortons
    11 min walk
  • The Jammery
    6 min walk
  • Cactus Club Cafe
    5 min walk
  • Steve’s Poke Bar
    17 min walk
  • Hoāng Gia
    7 min walk

About this property

Hotel Kelowna & Conference Centre

Hotel near Orchard Park Mall
Located close to Waterfront Park, Hotel Kelowna & Conference Centre has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, luggage storage, and an elevator
  • Smoke-free premises
  • Guest reviews give good marks for the overall value
Room features
All 190 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch LED TVs with premium channels
  • Recycling, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Ski storage

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Kelowna & Conference Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kelowna & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Kelowna & Conference Centre?

Check-out is at 11 AM.

Where is Hotel Kelowna & Conference Centre located?

Situated near the airport, this hotel is within 1 mi (2 km) of Orchard Park Shopping Centre and Orchard Park Mall. Mission Creek Regional Park and Planet Lazer are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kelowna & Conference Centre Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 388 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean rooms and great staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice room was very pretty and clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Darsh

Liked: Cleanliness
Clean room, friendly staff, great breakfast place across the street, Pure and simple. Downtown is 5-10 mins drive.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice and friendly. Had to run the shower for like 10 minutes before warm water came out. Still under construction so there was no amenities.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we found the hotel it was excellent. Using maps to get there we were directed to a different hotel. After speaking with staff we made it to the correct location but the name on the hotel had changed to the Double Tree by Hilton. The hotel was newly renovated, beautifully clean and the staff were excellent! Highly recommended.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was plaintful and it seemed safe , it looks like they were in the middle of a renovation, and there were no icemakers at worked, The rooms were very nice bedding was very nice. Our microwave did not work in the room and the fridge didn’t work very well, but it looked like they were renovating everything.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Judy

Liked: Cleanliness
Disliked: Amenities
The property is still in the midst of renovations. There was no food options on site. Limited amount of rooms available. Our room was clean but hot water was tepid at best. Smoke/ carbon monoxide detector was missing. The property is centrally located walkable to shops and restaurants.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
They’re undergoing a renovation so even though the rooms are clean and comfortable, the amenities were closed. One of the outlets by the side of the bed in our room was not working and another was coming out of its socket. But other than that we had a good stay, clean comfortable room and the staff were diligent and nice
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - clean, updated (still in renovation mode) so we got new everything, comfy bed, thick towels, nice decor. Plus, easy to access, and ample parking. Will definitely stay here again if the price is still right....mind you, we did not know during this stay that the hotel was in the midst of a renovation. - perhaps I missed that in an email? Nonetheless, it was likely more affordable because some of the amenities were unavailable still - like the indoor pool and waterslides. I am hopeful they will charge a reasonable price still, once all is finished up. It is a really nice hotel, nice room layout, good location for what we needed....we really enjoyed our stay here. I'd give it 5 stars if it weren;t for the surprise to us, renovations.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
The renovations are fantastic, staff were awesome
Stayed 1 night in Feb 2026
Verified

4/10 Poor

danielle

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was under construction and undisclosed when booking. Coffee maker didn’t work. Not a great stay. Beds were comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Excellent stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, amenities
Will stay there again
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable beds, very clean and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Still under construction but nice facilities
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel with friendly helpful staff. Facilities not complete as yet, but if you just need a great, quiet room at a great price this is the place. Shopping, restaurant amenities close by.
Stayed 2 nights in May 2026
Verified

8/10 Good

roch

Liked: Cleanliness, property conditions & facilities
Unfortunately the hotel is still under construction and should be ready in june
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Parking good. Staff very helpful. Housekeeping needs work though.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room (newly renovated). Shops and restaurants close. Close to airport.
Stayed 1 night in May 2026
Verified

6/10 Okay

Taunya

Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms are beautiful. I did have to ask for the room to be released as there were some noticeable things missed when I first checked in. They cleaned while I stepped out and I had a nice stay
Stayed 1 night in May 2026
Verified

6/10 Okay

Eugene

Liked: Staff & service
Parking is available.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aviva

Liked: Cleanliness, property conditions & facilities
The room was beautiful, great parking, easy to get around town.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated. No coffee ammenities in room, as advertised. No breakfast. Otherwise was beautiful hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Hiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gd one
Stayed 1 night in May 2026