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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified hotel with a full-service spa and free breakfast

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Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette | Coffee/tea maker
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Deep-tissue massages, 2 treatment rooms, massages
1 bedroom, premium bedding, desk, laptop workspace
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Tower

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed) | 1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed) | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
HDTV
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Living Room)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1

What's nearby

  • Orchard Park Mall - 10 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 3 min drive - 1.9 miles
  • Kelowna General Hospital - 6 min drive - 3.4 miles
  • Prospera Place - 7 min drive - 3.7 miles
  • Waterfront Park - 7 min drive - 3.7 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe Banks Road - ‬4 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel near Waterfront Park
Consider a stay at Best Western Plus Kelowna Hotel & Suites and take advantage of a free breakfast buffet, a terrace, and a garden. Indulge in a massage at The wellness spa, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • 10 meeting rooms, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,910 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from May 21 2025 to June 5 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Best Western Plus Kelowna Hotel & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of CAD 100 per stay and a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Kelowna Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: 1 AM.

What time is check-out at Best Western Plus Kelowna Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Kelowna Hotel & Suites located?

Located in Dilworth Mountain Estates, this spa hotel is within a 10-minute walk of Orchard Park Shopping Centre and Mission Creek Regional Park. Orchard Park Mall and Cineplex Cinemas Orchard Plaza are also within 1 mi (2 km).

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Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great staff, and lots of restaurants and shopping nearby. Excellent location!
Stayed 8 nights in May 2025

10/10

The staff very friendly. Restaurant food was good
Stayed 2 nights in Jun 2025

10/10

Friendly staff, clean rooms.
Stayed 1 night in May 2025

10/10

Convenient location
Stayed 9 nights in May 2025

10/10

Thoroughly enjoyed staying at this hotel. Rooms were spacious and beds very comfortable. Professional and caring staff. Particularly enjoyed having a restaurant on site and the food was delicious. Overall, would highly recommend this hotel.
Stayed 3 nights in May 2025

10/10

Very conveniently located and I like the option to have a balcony.
Stayed 1 night in May 2025

8/10

clean and bright .
Stayed 1 night in May 2025

10/10

The facility was excellent. Comfortable beds and pillows. Very good breakfast. Nice pool area. Very ckean
Stayed 3 nights in May 2025

8/10

Great stay. Breakfast was better when you didn't have crossover to the pub...and what happened to the waffles?
Stayed 4 nights in May 2025

10/10

This was my second time staying at the Best Western in Kelowna and I will definitely stay there again.
Stayed 1 night in Apr 2025

6/10

Comfortable bed. Quiet room Kitchen poorly stocked Strange elevator to 2nd floor
Stayed 2 nights in May 2025

8/10

Could use a facelift
Stayed 1 night in May 2025

4/10

Breakfast was good several years ago but terrible now. The hotel felt very stuffy. The surrounding area very noisy
Stayed 3 nights in May 2025

8/10

Great place to stay!
Stayed 4 nights in Feb 2025

8/10

Enjoyed my stay.
Stayed 1 night in Mar 2025

10/10

It was ever thing as should be. Nice rooms.
Stayed 3 nights in May 2025

8/10

Good location and pet friendly room are very spacious
Stayed 1 night in Mar 2025

8/10

Breakfast is ok but not great . pool and hot tub are murky .
Stayed 3 nights in May 2025

10/10

Had a good stay. Excellent restaurant and bar on site.
Stayed 1 night in Jan 2025

10/10

Really liked how close it was to amenities.
Stayed 3 nights in Mar 2025

8/10

Breakfast quick and okay, pancakes not fully cooked
Stayed 1 night in May 2025

10/10

Good beds nice bar
Stayed 1 night in Jan 2025

8/10

.
Stayed 3 nights in May 2025

10/10

The rooms are very nice. Good location and staff is great. Price was too. Only one of the two hot tubs was working and it was only warm and the water somewhat greasy. Nice sized pool but only 3 and a half feet all the way across.
Picture from our 4th floor balcony
Stayed 1 night in Apr 2025

10/10

We always stay here when visiting Kelowna and love the free buffet breakfast, huge indoor pool and gardens with jacuzzis. Bed - Soooo comfy!!!
Stayed 1 night in Mar 2025