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Best Western Gudauri

Property class: 3.5

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Photo gallery for Best Western Gudauri

A table with food and a bottle of wine set against a snowy mountain backdrop. - Best Western Gudauri (Kazbegi)
A modern hotel with multiple floors, large windows, and a restaurant. - Best Western Gudauri (Kazbegi)
A spacious, modern interior with high ceilings, exposed ductwork, and a variety of seating arrangements including tables, chairs, and a sofa. - Best Western Gudauri (Kazbegi)
A hotel room with a large bed, a desk with a chair, a small round table, and a view of snow-capped mountains through large windows. - Best Western Gudauri (Kazbegi)
A modern lobby with a high ceiling, geometric light fixtures, a large abstract mural, and blue seating areas. - Best Western Gudauri (Kazbegi)
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a bar at Best Western Gudauri. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski lift privileges. Treat yourself to a massage at the onsite spa. In addition to a steam room and a sauna, guests can connect to free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

A hotel room with a large bed, wooden headboard, a small wooden nightstand, a window with yellow curtains, and a view of a building and snow outside.

Standard Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

A room with a desk, chair, and a TV mounted on the wall.

Superior Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a lamp, and a view of the sky.

Standard Room, 2 Twin Beds, Balcony, Mountain View

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room, Multiple Beds, Balcony, Mountain View

A hotel room with a bed, a small round table, two yellow armchairs, and a view of a snowy mountain through large windows.

Family Room, Multiple Beds, Balcony, Mountain View

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, Balcony, Mountain View

A hotel room with two beds, a wooden headboard, a window with a mountain view, a desk with a lamp, and a chair.

Superior Room, 2 Twin Beds, Balcony, Mountain View

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

DOUBLE RUN OF HOUSE

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Bed, Non-Smoking, Standard Room, Balcony, Mountain View, In-Room Safe, Coffee And Tea Maker,

Desk, soundproofing, bed sheets

1 King Bed, Non-Smoking, Standard Room, Balcony, Mountain View, In-Room Safe, Coffee And Tea Maker,

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

DOUBLE STANDARD

  • Sleeps 4
  • Free wired internet

About the neighborhood

Kazbegi is home to Best Western Gudauri. Gergeti Trinity Church and Stephantsminda Museum of History are local landmarks, and the area's natural beauty can be seen at Sadzele Peak and Truso Valley. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Kazbegi travel guide
Map
Gudauri, Kazbegi, GEO, 4702

What's nearby

  • A paraglider flying over a forested valley with autumn foliage.
    Kobi Ski Area
    1 min walk - 0.0 miles
  • A historic church with a bell tower, arched windows, and a cross on the roof.
    Stephantsminda Museum of History
    36 min drive - 27.7 miles
  • A mountain with snow-capped peaks, a church with two towers, and a lush green hill.
    Gergeti Trinity Church
    45 min drive - 29.5 miles
  • A historic castle overlooking a turquoise lake surrounded by lush green hills.
    Ananuri Fortress
    60 min drive - 40.4 miles
  • Church of St. George
    12 min drive - 7.9 miles

Restaurants

  • Travel Bar
    4 min drive
  • Cafe @Kobi Pass
  • Hotel Roshe
    3 min drive
  • Tbilisi Istanbul Restaurant
    6 min drive
  • Suliko
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Gudauri pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Gudauri?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Gudauri?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Gudauri located?

Set amidst the mountains, this ski-in/ski-out hotel in Kazbegi is 0.1 mi (0.1 km) from Kobi Ski Area and within 12 mi (20 km) of Sadzele Peak and Truso Valley. Church of St. George is 8.4 mi (13.6 km) away.

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Reviews

Best Western Gudauri Reviews

6.8

7.8

Cleanliness

5.8

Amenities

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 5 out of 19 reviews

Reviews

Verified review

2/10 Terrible

NITESH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was not up to mark according location and price
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This is a solid hotel. Nothing too fancy, but met our needs. Being situated on a switch back makes it difficult to feel comfortable walking to restaurants.
Verified review

6/10 Okay

Gw

Liked: Cleanliness, property conditions & facilities
The balcony is directly over the military road...continuous trafic day and night...
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness
I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Maryna

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found. I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled. While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Maryna

Liked: Property conditions & facilities
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026. The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card. I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found. I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled. While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ARGYRIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was. The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient. We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
Stayed 6 nights in Feb 2023
Verified review

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق رائع

فندق رائع جدا ، كل شي جميل ومرتب ، اطلاله جميله ، يوجد خدمات قريبه منه مثل سوبر ماركت ومطاعم ، يوجد شطاف ، تدفئه جميله ، مساعده ، طاقم المطعم جميلين فقط يحتاجون قليل من الابتسامه
Stayed 2 nights in May 2022
Verified review

8/10 Good

Hisham

Liked: Cleanliness, staff & service, amenities
clean property and staff and good. room were tiny though and restaurant food is very average
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Dalina

Liked: Cleanliness, staff & service, property conditions & facilities
Hands-on, very friendly staff always at your service. I enjoyed my stay and would definitely come back.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Mohindrakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in Georgia

Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canceled our reservation

The hotel canceled our reservation without any notice!! They said the hotel was for COVID people.
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Rhuddhesh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good location everything else is horrible

It's a farse that this hotel is able to even hold of n to international name... On check in we were downgraded (even without informing us). When we complained, the manager said they are sold out and they will book us in other hotel if we don't like the room. Since ni other hotels were available, we had to stay put in the hotel. Manager agreed to waive off a night's charge and promised to move us to the room category we booked on day 2. But we never heard from them again. On check out it took us 20 minutes to settle the bills as at first they couldn't locate our stay record, then they couldn't figure out room rate, and then they didn't know about not charging for 1 night. We had to trace the manager we spoke on arrival, explain the whole situation again and then reminder her.. to top it off.. we were shown the total charge on calculator and never even recieved a payment receipt on check out. Rooms do not have water bottles, on asking the reception, they ask us ti go to restaurants for water, and restaurant charges 3GEL for 500ml bottles. Restaurant food is good but the whole restaurant is managed by just 2 staff members. on first night we went for dinner at 8:30pm, recieved menu at 9pm, server was free to take order at 9:30 and food+drinks came in table at 10pm. Never will we ever visit this hotel again...
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel, but small-ish rooms

Nice modern hotel, newly built. Rooms have thoughtful touches like many plug outlets, even next to beds etc. However, rooms are a bit small, and the balconies are so small they only fit 1 person. The restaurant on site is quote good though, many different options to choose from, the trout was excellent.
Stayed 3 nights in Jul 2021
Verified review

4/10 Poor

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Inger Marie

Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

SADIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Alexander Solhus

Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Chabrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice !

Stayed 3 nights in Aug 2022