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Zumrut Palas Hotel

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Photo gallery for Zumrut Palas Hotel

A modern lounge area with comfortable seating, large windows, and indoor plants. - Zumrut Palas Hotel (Kayseri)
A hotel room with two beds, a wooden wardrobe, a small desk, and a window with curtains. - Zumrut Palas Hotel (Kayseri)
A modern lobby with grey sofas, wooden tables, and green plants. - Zumrut Palas Hotel (Kayseri)
A room with a large window, curtains, and a view of a hilly landscape. - Zumrut Palas Hotel (Kayseri)
A modern restaurant with a buffet setup, multiple dining tables, and chairs. - Zumrut Palas Hotel (Kayseri)
Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Zumrut Palas Hotel. Hit the slopes at this hotel offering ski-in/ski-out access, cross-country skiing, and ski storage. Enjoy onsite activities like rock climbing, snowboarding, and hiking/biking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Suite Room

A modern living room with a sofa, armchair, and a wooden side table with a kettle and remote control.

Standard Suite Room

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 1 Large Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a desk with a coffee maker, and a view of the city through the window.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Roof Standard Room

A compact bedroom with a bed, a desk, and a radiator.

Roof Standard Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Twin Room

A room with a bed, bedside table, and a window with curtains.

Economy Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

A family room with two beds, a desk, a television, and a microwave.

Quadruple Room

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Economy Triple Room, Multiple Beds, Accessible, Non Smoking

A narrow hallway leading to a bedroom with a bed, a small table, and a mirror.

Economy Triple Room, Multiple Beds, Accessible, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Economy Room (No Window)

A hotel room with two beds, a desk with a computer, a TV, and a small refrigerator.

Economy Room (No Window)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Melikgazi, a neighborhood in Kayseri, Zumrut Palas Hotel is in the entertainment district and in the mountains. Kayseri Castle is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like mountain climbing and other activities like skiing. Visit our Kayseri travel guide
Map
Tekir Yaylasi Erciyes Kümeevler 15, Kayseri, Kayseri, 38210

What's nearby

  • A mosque with a dome and a minaret, surrounded by trees and a partly cloudy sky.
    Meydan Camii
    24 min drive - 16.6 miles
  • Erciyes Ski Resort
    1 min walk - 0.1 miles
  • Kayseri Castle
    24 min drive - 16.4 miles
  • RHG Enertürk Enerji Stadium
    30 min drive - 20.7 miles
  • Sirin Aquapark
    33 min drive - 23.8 miles

Getting around

  • Kayseri Station
    22 min drive
  • Kayseri (ASR-Erkilet Intl.)
    31 min drive

Restaurants

  • Meşhur Tekir Tatlıcısı
    8 min walk
  • Erciyes Tatlıcısı
    11 min walk
  • Das3917 Bar
    19 min walk
  • Tekir Sucuk Evi
    5 min drive
  • Kardan Adam
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Cross-country skiing
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Children's dinnerware
  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

MastercardVisa

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 70 (roundtrip), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2022-38-0038

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Frequently asked questions

Is Zumrut Palas Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zumrut Palas Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Zumrut Palas Hotel?

Check-out is at 11:30 AM.

Does Zumrut Palas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Zumrut Palas Hotel located?

Located in Melikgazi, this hotel is 14.8 mi (23.9 km) from Kayseri Castle.

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Reviews

Zumrut Palas Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 49 reviews
Rating 8 - Good. 19 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

Reviews

Verified review

10/10 Excellent

Syukri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and friendly. I got free room upgrade during low season
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zumrut is just a stone throw away from the main slope and gondler. They have their own ski equipment shop at the main gate. Food wise is a bit limited but adequate. The staff are really friendly and helpful and our rooms where clean. In terms of facilities there isn't much and the hotel isn't in the same class as others along this strip, but it is excellent value for money.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very simple stay that’s across the street from the Tekir gate lift. There is no ski rental on the property, just a ski shop. You walk across the street, rent you gear and go skiing, great location! Pro tip: stay in the Kayseri instead. There is nothing to do in the area at all. No speed ski, super expensive restaurants that only open at 19:00 (the slopes close at 17:00 - so you have 2 dead hours !!!) If you stay in Kayseri - it’s a 25 minute drive, 120 TL parking right at the ski rental, once done - go to Kayseri and it’s a huge city with everything in it! The hotels are 1/4 of the price, as well as all other prices. You do not need to carry the ski gear around - rent it for a few days and they store it for you anyways!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel directly opposite the ski lifts. Fantastic staff who spoke English as a bonus. Comfortable rooms, good breakfast, evening meal was excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Ski shop in house and bufffet
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect location. Right across from the slopes and restaurants. The room was bigger than expected. I had a queen and a twin bad. Was nice to have breakfast and dinner included in case you didn’t want to walk around.
View from my room
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
People were very nice and helpful, but, walls are paper thin, water in shower was not very hot and very low flow, sink faucet had a tiny crack and sprayed a fine jet out the side.. Otherwise, a nice place for the price! It was off-season and very few people at the ski area by April 8.. probably a better experience when things are busier..
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we felt welcome. Staff is very friendly and helpful. Food is delicious, definitely one of the best dinners in the area. The view straight out the front door is to the mountains, cable car is accessible in the summer to a certain height. The rooms was very clean and fresh, a nice fragnance hits you as soon as you enter, and the shower is great too. The floors are accesible by elevator which helps a lot with carrying luggages. Wifi has a good signal and works perfect all around the building. For all the above, and all the friendly people weve met, we would definitely come again
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Hifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bra service och fin hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ege

Otel cok iyi cok samimi cok duzgun temiz iyiler
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel çok ilgili otelin yeri çok iyi tam Erciyes’in karşı. Yemek seçeneği az çok
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kubra

Liked: Staff & service, amenities
Disliked: Cleanliness
Oda temizliği yeterli değildi bunun dışında herşey mükemmeldi
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Aysan

Liked: Cleanliness, staff & service
Aile odası seçtiğimiz için büyüktü. Personelin tümü çok yardimseverdi.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Bekir günhan

Liked: Staff & service, amenities
Çalışanlar çok kibarlardı ve anlayışlılardı. Otelde rahattı. Lokasyon olarakta güzel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güler yüz ve samimiyet için teşekkür ederiz
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sinan

Liked: Cleanliness, staff & service, amenities
Temizlik orta seviye personel çok nazik ve yardım sever di
Stayed 1 night in Jan 2026
Verified review

8/10 Good

KÜRSAT

Liked: Cleanliness, staff & service, amenities
Odaların temizliği ve büyüklüğü iyi. Personel ilgili. Pistlere yakınlığı gayet iyi.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

İdeal

Kötü tarafları: Biz arkadaşımla ekonomik odada kaldık ilk odaya girdiğimizde yorganlar temiz değildi banyoda yasak olmasına rağmen sigara kokuyordu. Kayağa gitmeden önce haber verdik geldiğimizde daha temizdi ama sigara kokusu ne yazıkki 4 gün boyunca gitmedi banyodaki havalandırma sistemi kötü. İyi tarafları: Kahvaltı çok iyi, yemek kalitesi genel olarak iyi. Çalışanlar çok ilgili ellerinden gelen yardımı sağlıyorlar. Kayak kiralama tesisleri yine iyi ilgililer ve kaliteliydi bir sıkıntı yaşamadık. Havalimanına ve istenilen yere makul fiyata transfer var. Diğer arkadaşlar standart odalarda kaldılar şikayetleri yok. Genel olarak iyi bir daha gelsek yine kalırız.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personelin ilgi alakası ve güler yüzlülüğü değerliydi. Yemekler oldukça başarılıydı. Teşekkürler.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aile ve spor için uygun fiyat süper lokasyon.

Temiz düzenli kibar anlayış ile yönetilen , fiyat performans oteli . Kesin olarak aile ile gelinip kalınacak yada spor yapmak üzere odaklananlar için iyi bir otel . Kahvaltı ve yemekler kararında olması gerektiği kadar ve çeşitlilikte idi .
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok memnun kaldik hatta oda bulursak bu hafta sonuda gelicez
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Derya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wundebare Schie Urlaub

Es war wunderbar, das Personal war sehr hilfsbereit und freundlich. Das Hotelzimmer ist sauber,und groß genug, täglich geputzt und die Pflege Produkte , Wasser, Tee Kaffe, getrocknete Früchte und die Nüsse im Zimmer werden jeden Tag erneuert.Das Hotel ist in nähe von der Schieanlage, nur 2 Minuten Fußweg. Es gibt auch 20 Prozent auf Schie Equipment Reduzierung für die Hotel Kunden.Es gibt Transport Möglichkeiten zum Flughafen und zu Kayseri. Auf jeden Fall werden wir nochmal buchen.Danke für die schöne Erlebniss.
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the fact that in June Erciyes is not full of people, this hotel was working perfectly. Very helpfull staff ready to assist with a bit unusual requests coming from our big family.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Heli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Ten points!
Stayed 1 night in Jun 2022