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Novotel Kayseri

4.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Novotel Kayseri, in Kayseri City Center, offers families a comfortable retreat with a children's playground. Guests enjoy garden views at Nefais Restaurant and practical services like dry cleaning, bike rentals, and concierge assistance for planning daily excursions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Sofa bed - double
Premium bedding
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Sofa bed - double
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Sofa bed - double
Premium bedding
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Map
Alsancak Mahallesi, Bulvari No 163, Kocasinan, Kocasinan, Kayseri, 38110

What's nearby

  • Mahperi Hunat Hatun Complex - 20 min walk - 1.1 miles
  • Kayseri Castle - 2 min drive - 1.2 miles
  • Meydan Camii - 2 min drive - 1.4 miles
  • Sahabiye Medresesi - 2 min drive - 1.4 miles
  • Hunat Hatun Mosque - 2 min drive - 1.4 miles

Getting around

  • Kayseri Station - 4 min drive
  • Kayseri (ASR-Erkilet Intl.) - 7 min drive

Restaurants

  • ‪Twix - ‬17 min walk
  • ‪352 duka - ‬2 min walk
  • ‪SAFRAN CAFE PASTANE İMALATHANESİ - ‬16 min walk
  • ‪Novotel Beach Lounge - ‬15 min walk
  • ‪Van Kahvaltı Evi - ‬9 min walk

About this property

Novotel Kayseri

Upscale family-friendly hotel located in Kayseri City Center
You can look forward to a terrace, a garden, and a playground at Novotel Kayseri. The on-site restaurant, Nefais Restaurant, offers breakfast, lunch, dinner, and garden views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and coffee/tea in the lobby
  • A front-desk safe, tour/ticket assistance, and a vegetable garden
  • Guest reviews speak well of the helpful staff
Room features
All 96 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

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ibis Kayseri
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,002 reviews
ibis Kayseri

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nefais Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (13 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (8 inches wide)
  • Wheelchairs on site

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 11514

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kayseri Novotel
Novotel Hotel Kayseri
Novotel Kayseri
Novotel Kayseri Hotel

Frequently asked questions

Is Novotel Kayseri pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Novotel Kayseri?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Novotel Kayseri?

Check-out is at noon.

Where is Novotel Kayseri located?

This family-friendly Kocasinan hotel is located near the airport, within 2 mi (3 km) of Islamic Buildings, City and Mimar Sinan Museum, and Atatürk Evi. Güpgüpoğlu Konağı and Ataturk House Museum are also within 2 mi (3 km).

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Reviews

Novotel Kayseri Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 303 out of 590 reviews
Rating 8 - Good. 188 out of 590 reviews
Rating 6 - Okay. 63 out of 590 reviews
Rating 4 - Poor. 19 out of 590 reviews
Rating 2 - Terrible. 17 out of 590 reviews

Reviews

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was amazing, staff were extremely helpful and always smiling
Stayed 1 night in May 2025

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff Thank you
Stayed 5 nights in Sep 2024

6/10 Okay

Pamela Tabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel would definitely boo it again if staying in Kayseri
Stayed 1 night in Oct 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with good rooms
Stayed 1 night in Aug 2024

8/10 Good

Gilberto

Met our needs. Clean hotel feels more like a business oriented travelers. We used it as a one night before flying back to Istanbul. All OK, nothing special
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayseri

Really nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Muhammet Mustafa

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. We appreciate the breakfast choices. Great value for money. 7 minute drive to Kayseri Airport. Will definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Heinken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

it was a night stay and was a great stay. room was good with neat and clean. breakfast was good with good standard. overall it was a great stay
Stayed 1 night in Dec 2022

8/10 Good

Yucel

Liked: Cleanliness, staff & service, property conditions & facilities
It was an emergency stop at novo hotel as our rental car had a problem.the hotel was very clean
Stayed 1 night in Aug 2024

6/10 Okay

syed

Liked: Cleanliness, staff & service, property conditions & facilities
Just a regular airport hotel, where you stay for convenience rather than for fun.
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

The expected high standard and convenience, at a sensible price.
Stayed 1 night in May 2024

10/10 Excellent

yoav

Liked: Cleanliness, staff & service, room comfort
i spend a very comfotable nugh at the hotel. the room was clean and cozzy. we will back on my next trip to Kayseri
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Novotel Kayseri

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep
Stayed 1 night in May 2024

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service
My room was very hot the first night. I asked mgmt to look at the thermostat. Their reply was literally: “Open the window.” I told them I had but the noise from the road was very loud. The mgr shrugged. I asked for a different room. The mgr shrugged. Nothing was done. I left after two nights. I do not recommend staying here.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, secure, close to airport. The room was very hot and it was too noisy (busy road) to sleep with window open. The hotel turned off the air conditioning for the season despite warm weather. Ask before you stay!!
Stayed 1 night in Oct 2023

4/10 Poor

Mustafa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Some of the guys in the lobby especially in the night or evening dont know how to treat the guests
Stayed 5 nights in Sep 2024

8/10 Good

Nadezda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Carper very dirty. The minibar charge toomuch.
Stayed 2 nights in Aug 2022

8/10 Good

Berkant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Oct 2025

10/10 Excellent

Dilara

Liked: Cleanliness, property conditions & facilities
Das Hotel war wirklich sauber. Die Parkplätze waren ausreichend und man hat sich sicher gefühlt. Wir sind mit großer Familie und Hund angereist, alles war in Ordnung. Haustiere sind erlaubt, ein großer Pluspunkt. Das Essen und Frühstück war wirklich super lecker genauso der Service ins Zimmer. Das hat uns überrascht. Auch der Garten und Sitzmöglichkeiten draußen waren schön und angenehm. Wir würden hier wieder übernachten. Die Betten waren auch bequem. Die Bäder könnten mal renoviert werden.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dilara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat gepasst, gutes Hotel, Essen war super.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ali Dogan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typischer Novotel Unterkunft. Haben hier als Familie 2 Nächte verbracht. Die gute Lage ist hier besonders zu loben
Stayed 2 nights in Aug 2025

10/10 Excellent

Ilknur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
konaklamamız çok güzeldi, havaalanına yakın olduğu için tercih etmiştik ancak beklentilerimizin üstünde rahat ve iyi bir oteldi.
Stayed 1 night in Aug 2025

10/10 Excellent

Melih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geniş ve rahat oda idi
Stayed 1 night in Aug 2025

10/10 Excellent

Duygu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel bir şehir oteli uzun yol molası için çocuklarla konakladık temizdi kahvaltısı harikaydı en çok ondan memnun kaldık yataklar çok rahattı iki çocukla sığdık geniş oda ve iyi bir uyku her şey için teşekkür ederiz çalışanlar da güleryüzlü iyiydi
Stayed 1 night in Aug 2025
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Policies

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