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Grand Zara Otel

Travelers start their day skiing on perfect slopes or enjoying coffee at a charming café, then warm up beside the lobby's cozy fireplace in the evening

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Photo gallery for Grand Zara Otel

Meeting facility - Grand Zara Otel (Kayseri)
Restaurant - Grand Zara Otel (Kayseri)
Printers - Grand Zara Otel (Kayseri)
Printers - Grand Zara Otel (Kayseri)
Lobby lounge - Grand Zara Otel (Kayseri)
Located near Kayseri Castle, Grand Zara Otel offers modern comfort with ski-in/ski-out access. Guests enjoy a complimentary breakfast buffet and daily manager's reception. Amenities include concierge assistance, dry cleaning services, and an on-site café.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Single Room, 1 Bedroom

  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Kayseri City Center, a neighborhood in Kayseri, Grand Zara Otel is near the airport and near a metro station. Notable landmarks in the area include Meydan Camii and Sahabiye Medresesi, and travelers wishing to experience a bit of culture can try City and Mimar Sinan Museum. Looking to enjoy an event or a game while in town? See what's going on at RHG Enertürk Enerji Stadium. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and horse riding nearby. Visit our Kayseri travel guide
Map
Osman kavuncu bulvari55 MelikgaziKayseri, Kayseri, Kayseri, 38000

What's nearby

  • Firuz ağa Mosque and Blue Sky - Firuzağa ;Camii
    Meydan Camii
    13 min walk - 0.7 miles
  • Gevher Nesibe Mosque
    10 min walk - 0.6 miles
  • Sahabiye Medresesi
    15 min walk - 0.8 miles
  • Kayseri Castle
    17 min walk - 0.9 miles
  • Hunat Hatun Mosque
    18 min walk - 1.0 mile

Getting around

  • Kayseri Station
    2 min drive
  • Kayseri (ASR-Erkilet Intl.)
    7 min drive

Restaurants

  • Hasiralti Sac Kebap
    9 min walk
  • Lazikiye Kebab
    3 min walk
  • Fark Et Izgara Dünyası
    4 min walk
  • Tarhan Kebap ve Kadayıf Salonu
    3 min walk
  • Canım Ciğerim 2 Tantuni ve Künefe
    6 min walk

About this property

Grand Zara Otel

Hotel remodeled in 2022 and located near Meydan Camii
Located close to Sahabiye Medresesi and Kayseri Castle, Grand Zara Otel provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • Free valet parking
  • A bus station shuttle, concierge services, and a bicycle shuttle
  • A porter/bellhop, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Grand Zara Otel boast perks such as bathrobes, in addition to amenities like free WiFi and printers.
Other amenities include:
  • Highchairs and children's dinnerware
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Free toiletries and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Bus station shuttle (surcharge)
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Bicycle shuttle
  • Snow sports gear
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Dining table
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Heating
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 10929

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
A car is not required for transportation to and from this property

Frequently asked questions

Is Grand Zara Otel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Grand Zara Otel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Grand Zara Otel?

Check-out is at noon.

Where is Grand Zara Otel located?

Located in Kayseri City Center, this hotel is within 1 mi (2 km) of Sahabiye Medresesi, Kayseri Castle, and Meydan Camii. Hunat Hatun Mosque and University of Erciyes are also within 3 mi (5 km). Kayseri Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Zara Otel Reviews

7.0

Good

6.8

Cleanliness

8.0

Amenities

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 6 out of 26 reviews

Reviews

Verified

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, property conditions & facilities

In the city centre.

This is a nice Hotel to stay at in Keyseri. Right in the city centre. Easy to find and offers great value for money spent.
Stayed 3 nights in May 2022
Verified

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness
When I arrived in my room, it was really dirty. The floors were filthy, it didn't look like the bed had been changed and the shower had clumps of hair in the drain. The bathroom was generally dirty. However, the staff were very kind and accommodating when I asked to change rooms. I was immediately moved to a different room that was significantly better. The location is certainly convenient, within walking distance of the central area - restaurants, shops, Kayseri Castle, etc. But it's a bit of a weird area. Felt very safe though. Overall, you get exactly what you pay for! It was fine for one night, but I wouldn't have been able to stay longer.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war das erste Mal in Kayseri und habe mich für dieses eher zentral gelegene Hotel entschieden. Besonders positiv überrascht hat mich, dass ich bereits um 10:30 Uhr einchecken durfte – vielen Dank dafür! Das Frühstück war im Preis inbegriffen und absolut in Ordnung. Das Personal war durchweg sehr freundlich und hilfsbereit, was den Aufenthalt noch angenehmer gemacht hat. Die Lage ist super, man kommt schnell überall hin, und auch Parkplätze sind vorhanden – ein großer Pluspunkt. Für Reisende, die viel unterwegs sind und das Hotel hauptsächlich zum Schlafen nutzen, ist dieses Hotel wirklich eine sehr gute Wahl.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Mahmut

Disliked: Cleanliness, staff & service
Oda genel olarak ferah ancak temizlik cok kötü yerde saç telleri,lavabo ve dolapların üstünde kıllar vardı maalesef birdaha tercih edecegim bir yer degil
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Ferhat

Disliked: Cleanliness, staff & service, property conditions & facilities

Grand zara otel rezalet

Otel olarak delux jakuzili odayı seçtik.Odanin her yeri su oldu rezalet bir şekilde,Su sızdırıyor.Ayni şekilde klima çalışmıyor.Odanın ışık sistemi misafirlerden bağımsız bir şekilde sabaha kadar yandı uykusuz kaldık resmen.Keza kahvaltı saat 10;30 dendi ,Saat 10 gitmemize rağmen kahvaltının bittiği söyledi.Ama orada çalışan garson bey sağ olsun kendisi bir kahvaltı tabağı yaparak getirdi ve yedik.Bence o paraya kesinlikle tutulmaması gereken bir otel bir daha kesinlikle gitmem
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Umberto

Disliked: Cleanliness, property conditions & facilities, room comfort

C'è da lavorarci un po'

Capisco che 3 stelle variano da paese a paese, ma questo hotel è un po' troppo decadente
Stayed 1 night in Sep 2023
Verified

8/10 Good

Senem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verblijf

Hotel ligt centraal meteen in centrum. Schone hotel personeel zeer vriendelijk
Stayed 10 nights in Jul 2022
Verified

2/10 Terrible

Süleyman

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Berbat bi gece herşey rezil

Kaç hafta önceden oda ayırttığımız halde önce 2 kişilik ve tek kişilik yataklı oda olmadığını söylediler bide 3 uncu kişi için ödediğimiz halde tkr extradan üçret talep edildi hizmet sıfır sonra sabah resepsiyondakiler ise nedeseniz haklısınız dediler ama faydası yok o kadar yol geldik dinlenelim diye burnumuzdan geldi, bide oda temizliyenler ise maşallah konuşmaları hiç bitmek bilmedi herkes yatıyormu umurlarında değiller muhabbet kuşları gibi
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mükemmel

İlginiz için teşekkürler
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

ufuk

Stayed 1 night in Jun 2024
Verified

6/10 Okay

GÖKÇE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Eyüp

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

EVANGELOS

Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Hasan

Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Mehmet Ali

Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Ali Caner

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

cengiz

Stayed 1 night in Mar 2023
Verified

8/10 Good

Bünyamin Alpaslan

Stayed 1 night in Mar 2023
Verified

8/10 Good

Gazi

Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Melek Beyza

Stayed 7 nights in Aug 2022
Verified

8/10 Good

Yusuf

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022
Verified

8/10 Good

Jean-Christophe

Stayed 1 night in Mar 2022