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City One Hotel & SPA

Property class: 4

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Photo gallery for City One Hotel & SPA

An indoor swimming pool with lounge chairs and a glass wall. - City One Hotel & SPA (Kocasinan)
A spacious lobby with a polished floor, a reception desk, a staircase, and a Christmas tree with lights. - City One Hotel & SPA (Kocasinan)
A buffet with various food items and condiments. - City One Hotel & SPA (Kocasinan)
A hotel lobby with a reception desk, seating area, decorative lights, and a large plant. - City One Hotel & SPA (Kocasinan)
A modern hotel room with a large bed, a sofa, a dining table with a Louis Vuitton bag, and a decorative butterfly painting. - City One Hotel & SPA (Kocasinan)
At City One Hotel & SPA, you can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A modern hotel room with a large bed, a sofa, a dining table with a Louis Vuitton bag, and a decorative butterfly painting.

Standard Double Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a large headboard, a small desk, and a window with curtains.

Standard Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Double Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kayseri City Center, a neighborhood in Kocasinan, is home to City One Hotel & SPA. Ataturk House Museum and Atatürk Evi are cultural highlights, and some of the area's landmarks include Meydan Camii and Twin Minaret Madrasa. Visit our Kocasinan travel guide
Map
Eski Sanayi Bolgesi 2. Cadde No: 11, Kocasinan, Kayseri, 38010

What's nearby

  • A mosque with a dome and a minaret, surrounded by trees and a partly cloudy sky.
    Meydan Camii
    12 min walk - 0.7 miles
  • Sahabiye Medresesi
    13 min walk - 0.7 miles
  • Mahperi Hunat Hatun Complex
    15 min walk - 0.8 miles
  • Kayseri Castle
    17 min walk - 0.9 miles
  • Hunat Hatun Mosque
    18 min walk - 1.0 mile

Getting around

  • Kayseri Station
    11 min walk
  • Kayseri (ASR-Erkilet Intl.)
    15 min drive

Restaurants

  • Guru Sovan Kuru Fasulye & Pilav
    15 min walk
  • Kayseri
    3 min walk
  • Fark Et Izgara Dünyası
    5 min walk
  • Hayalim Büfe
    15 min walk
  • Mimar Sinan Parkı
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers

Spa

  • 2 treatment rooms
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 9838

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Frequently asked questions

Does City One Hotel & SPA have a pool?

Yes, this property has an indoor pool.

Is City One Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at City One Hotel & SPA?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at City One Hotel & SPA?

Check-out is at noon.

Where is City One Hotel & SPA located?

Located in Kayseri City Center, this hotel is within a 15-minute walk of Ulu Cami, Kurşunlu Cami, and Republic Square. Gevher Nesibe Mosque and Twin Minaret Madrasa are also within 15 minutes. Kayseri Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City One Hotel & SPA Reviews

5.8

5.8

Cleanliness

6.4

Amenities

6.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 16 out of 67 reviews
Rating 4 - Poor. 10 out of 67 reviews
Rating 2 - Terrible. 17 out of 67 reviews

Reviews

Verified review

8/10 Good

Nakia Gabrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liban

Liked: Cleanliness, staff & service, amenities
Very good hotel, personal is helpfull, clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Suleyman

Liked: Property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

kamesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very risky & terrible hotel

Dirty, non safety, unhygienic and all aspects very terrible hotel ever I seen
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Rodney

Disliked: Property conditions & facilities, room comfort
Dated property with no air conditioning. Verg hot room.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is bad and the pictures do not reflect the real condition of the hotel. The entrance to the hotel is dark. The rooms are very hot. The bed is very old and the mattresses are bad.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

khaled

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Ahmet

Disliked: Cleanliness, amenities
mini dolapta benden önce kalanların içecekleri hala duruyordu banyoda kıllar vardı temizlik yeterince olmamış wc kağıdı koyulmamış kahve makinası tepsisi çay kahve lekeleriyle dolu tv çalışmıyordu abajur lambası çalışmıyordu...
Stayed 1 night in Jan 2026
Verified review

8/10 Good

ICLAL MAKBULE

Liked: Staff & service, amenities
çalışanlar çok yardımcı oldu. ama biraz daha gelştirilebilir.imkanlar
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Remzi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel à eviter .

Attention sur les avis google . Les notes 5/5 sont de faux avis . Les avis 1/5 sont malheureusement la triste réalité de cette hôtel ! Pas de climatisation dans la chambre , odeur de tabac froid et la propreté est décevante. Je pense que cette hôtel ne devrait même pas être répertorié dans les choix possibles de Hôtels.com
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalabileceğiniz en kötü otel

Kalabileceğiniz en kötü otel, oda sürekli sigara kokuyor, kaloriferi açtığınızda daha da kötü oluyor, lobiden, odalardan ve kahvaltı alanından gelen sigara kokuları odanın her yerine sinmiş durumda. Tek iyi yanı spa'sıydı ama gidemedik. Burayı hiç tavsiye etmiyorum
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Genel anlamda herşey güzeldi lakin lavabo konusunda hayal kırıklığı güzel temizlenmemiş
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dankeschön für Alles
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Gürhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr gut eingerichtet . Spa Bereich sehr gut .
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Oya

Disliked: Staff & service, room comfort
Otel yatakları çok kötüydü söylememize rağmen çift kişilik yatağı iki ayrı yatakta birleştirmişlerdi bu çok ciddi bir sıkıntı
Stayed 5 nights in Oct 2024
Verified review

2/10 Terrible

Muhammed Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kötününde kötüsü

Su ısıtıcısınin kapagi yok tuşu çalışmıyor, dus başlığı sıkıntılı bi sicak bi soguk yarim akiyo, oda tozlu , tv zor çalışıyor, terlige azcik dokundurmuslar bir sey giydim ama ne giydiğimi bende anlamadim, bardak a4 tu kagit bardakti , eksik bardak , peçete yok , mini buz dolabi çalışmiyordu , dışı isitiyordu allahtan o vardi klima bozuk oldugu icin dolaba yanastik isinmak icin biraz isindik şükür 😃😃
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odaların temizliği ve kullanışı çok iyiyidi aile olarak gittik çok memnun kaldık. Çalılanların yaklaşımı harika teşekkürler.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Prijs kwaliteit niet in orde

Redelijk prijzig voor de staat van het hotel. Wel een hele ruime kamer en goed ontbijt. Maar dde badkamer was in slechte staat, rondom het bed werd slecht gepoetst, vloerbedekking in de gangen van het hotel zijn aan vervanging toe. De massage was ook niet goed.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Mehmet

Disliked: Cleanliness, property conditions & facilities, room comfort
Oda mobilyaları eski. Banyo temiz değildi. Kahvaltı güzeldi
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Gizem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü bir deneyimdi hijyen sıfır konfor sıfır duş tıkanıyor yatak rahatsız saç kurutma makineleri çalışmıyor kahvaltı idare eder ama çeşitlilik çok az
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Burcu

Disliked: Cleanliness
Hotel ist etwas älter und nicht mehr so sauber allerdings kann man sich für den Preis nicht klagen. Sicher ist das Hotel aufjedenfall nicht!! Nachts um 4Uhr kam plötzlich jemand ins Zimmer rein der sich umgeschaut hat und dann auch wieder verschwindete somit konnten wir nicht sehen wer es war. Frühs kam dann plötzlich das Personal rein und verschwindete schließlich auch ohne etwas zu sagen. An der Rezeption beschwerte ich mich über diesen Fall wie es sein kann das Personen in meinen Zimmer kommen können wärend wir schlafen? Darauf bekamme ich nur eine Antwort das etwas schief gelaufen ist und das Zimmer als leer im System steht. Nie wieder werden wir dieses Hotel besuchen! Nicht empfehlenswert!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Önder

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes hotel Aber bad sollte man erneuern
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort

Kayseri

Vi brukte dette stedet kun for gjennom reise en oppholdet
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen

Ich war mit meiner Enkelin dort. Due wollten ein Reisedokument sehen sonst würden sie die Polizei holen. Nur weil wir 2 unterschiedliche Nachnamen hatten. Ich habe dann die Vollmacht vom Gericht vorgelegt. Meine Enkelin wohnt bei mir. Ich fand es sehr unverschämt.
Stayed 5 nights in Feb 2020
Verified review

2/10 Terrible

TASKIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sözde Dört Yıldızlı Otel

Otel dört yıldızlı ve spa sı ve havuzu var diye rezervasyonumuzu yaptırdık fakat otele gittiğimizde otelin bakımsızlığı odaların kirliliği banyonun eski oluşu sözde spa hizmeti veren otelin spa salonu buz gibiydi nasıl oluyorda Turizim bakanlığı bu tesisleri denetlemiyor.Odamız çok soğuktu resepsiyona sorunu defalarca ilettiğimiz halde sorunumuz çözülmedi elektrikli ısıtıcı istedik oda olmadı.Kesinlikle tavsiye etmem paramıda helal etmiyorum bütün gece donduk
Stayed 1 night in Jan 2020