Ratings based on 998 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
The resort is a 10! Unparalleled! The service is ok and the food was about the same. If you use it as a home base and explore the area, eat at local places, you will find it to be simply amazing!
by A verified traveler from santa rosa
Posted Mar 20, 2024 on Expedia
Nice
Comment from Hotel Management
Mar 25, 2024 by Aloha., Hotel Management
Mahalo, Jose. Nice to hear you enjoyed the resort.
by A verified traveler
Posted Mar 16, 2024 on Expedia
We loved our honeymoon at the Grand Hyatt resort. Such an amazing place & definitely book some spa time in their beautiful spa! Everything from the view to the hotel rooms is magical!
Comment from Hotel Management
Mar 18, 2024 by Aloha., Hotel Management
Fantastic to hear that you began your lives together crafting lifelong memories at the resort. Hope to see you again for an anniversary celebration.
by A verified traveler from Huntsville
Posted Mar 16, 2024 on Expedia
Comment from Hotel Management
Mar 18, 2024 by Aloha., Hotel Management
Mahalo, visit again!
by A verified traveler
Posted Feb 18, 2024 on Expedia
Comment from Hotel Management
Feb 19, 2024 by Aloha., Hotel Management
Mahalo, Shelley!
by A verified traveler
Posted Feb 17, 2024 on Expedia
the grounds and beach were spectacular. staff remarkably friendly.
Comment from Hotel Management
Feb 19, 2024 by Aloha., Hotel Management
So happy you enjoyed the resort and our team. Visit again.
by A verified traveler
Posted Jan 24, 2024 on Expedia
I wish there were more signs showing where to go. This place is a bit of a maze.
by A verified traveler
Posted Jan 15, 2024 on Expedia
Comment from Hotel Management
Jan 15, 2024 by Aloha., Hotel Management
Mahalo, happy to see you enjoyed the resort.
by A verified traveler from San Francisco
Posted Jan 6, 2024 on Expedia
Comment from Hotel Management
Jan 8, 2024 by Aloha., Hotel Management
Mahalo! So happy you enjoyed the resort.
by A verified traveler
Posted Jan 2, 2024 on Expedia
Excellent, friendly service and great location. Pools and grounds are beautiful. At this price point, would love improved food quality and some room improvements. Bathroom especially could use an update and a little refresh of the room would go a long way.
Comment from Hotel Management
Feb 19, 2024 by Aloha., Hotel Management
Thank you, Jaline. Great to hear you enjoyed the resort, we appreciate the feedback.