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Tru by Hilton Katy Houston West

2.5 star property
Hotel in Katy with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Lobby sitting area
Front of property - evening/night
Desk, laptop workspace, blackout drapes, soundproofing
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hyatt Place Houston/Katy

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  • Parking included
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About the neighborhood

Map
200 Ernstes Road, Katy, TX, 77494

What's nearby

  • Memorial Hermann Katy Hospital - 5 min walk - 0.3 miles
  • Katy Grand - 18 min walk - 1.0 mile
  • Typhoon Texas - 2 min drive - 1.4 miles
  • Katy Mills Mall - 3 min drive - 2.1 miles
  • Katy Park - 5 min drive - 3.5 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Katy - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

Hotel near Katy Mills Mall
At Tru by Hilton Katy Houston West, you can look forward to free continental breakfast, an arcade/game room, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A banquet hall, a water dispenser, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 105 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch LED TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Is Tru by Hilton Katy Houston West pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Katy Houston West?

Self parking is free at this property.

What time is check-in at Tru by Hilton Katy Houston West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Katy Houston West?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Where is Tru by Hilton Katy Houston West located?

Situated in Katy, this hotel is 0.5 mi (0.8 km) from Main Event and 2 mi (3.2 km) from Katy Mills Mall. Times Square Entertainment and Memorial Hermann Katy Hospital are also within 1 mi (2 km).

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Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 324 out of 571 reviews
Rating 8 - Good. 133 out of 571 reviews
Rating 6 - Okay. 51 out of 571 reviews
Rating 4 - Poor. 30 out of 571 reviews
Rating 2 - Terrible. 33 out of 571 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Not ce and clean
Stayed 1 night in May 2025

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff and clean property
Stayed 3 nights in Dec 2024

8/10 Good

kaydonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It said thete was a bath tub however the faucet wad shower only. I choose the room because showeri ng was not an option for me prior to surgery next day.. very disappointed I had to fill the tub holding the shower head.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay, staff was friendly and room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and safe. We liked the way the property was well lit inside and out. I only wish there had been a coffee maker in my room.
Stayed 1 night in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 in my opinion

Amazing place! Easy to find and very quiet location although near traffic. Extremely clean from the outside to the lobby and rooms. Free breakfast included is always a win and shout out to the front desk for being helpful + patient.
Stayed 2 nights in Feb 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, new style.
Stayed 1 night in Nov 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in town for family wedding, the hotel was such a convenience our family was only 15 minutes away.
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team is very welcoming and helpful, the room is comfortable. I just think the facility floors could be cleaner.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was Amazing!! Great experience from the start of check in. The young lady working was a ray of sunshine!!! You need to keep her!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Keiundra

Good
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This was a miserable stay. There was a wedding at the attached venue so the lobby was overtaken by unruly guests. I woke up and went to get coffee at 6:30am and found bodies and trash littering the lobby space and tables and chairs.
Stayed 1 night in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good experience. Lobby wasn't as nice as hotel in Waco. Front desk clerk seemed bored. Some noise thru walls around 10pm - turned on AC to cover sound.
Stayed 1 night in Feb 2025

4/10 Poor

Whitney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked like someone had peed all over the walls in the bathroom & little bugs were in the shower. Mentioned it to the worker at the front and she got flustered & complained how she was the only one working and no housekeeping, that she would let her manager know the next day (which we never heard a word from). Too many other options around than to settle and choose this location.
Stayed 1 night in Mar 2025

6/10 Okay

Andres Felipe Urrego

-
Stayed 1 night in Jan 2025

6/10 Okay

Jaclynn

Liked: Staff & service
Typical 3 star hotel, floors were a little sticky. Breakfast wasn’t what you usually get at a 3 star, much less. Not bad but not great.
Stayed 1 night in Jan 2025

10/10 Excellent

Nenad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 5 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite, well located for our needs.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Bed was comfortable, pillows were not. Bathroom needs a fan, Kleenex was damp and poor quality. Disappointed in breakfast choices. Staff was very pleasant.
Stayed 2 nights in Dec 2024

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access to I-10 I a reasonably clean area.
Stayed 1 night in Sep 2024