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Palais Royale

3.5 star property
Katoomba's natural beauty surrounds this stylish retreat where travelers can explore nearby hidden gems before returning to a peaceful sanctuary

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Photo gallery for Palais Royale

A well-maintained garden with a central stone fountain, neatly trimmed hedges, and a pathway leading to a row of buildings with arched windows and a sign reading "Palais Royal". - Palais Royale (Katoomba)
Outdoor banquet area - Palais Royale (Katoomba)
A living room with a blue sofa, patterned armchairs, a glass coffee table, and a chandelier. - Palais Royale (Katoomba)
A hotel room with a large bed, two smaller beds, a TV, a desk, and a chair. - Palais Royale (Katoomba)
A breakfast table with a plate of food, a glass of orange juice, and a cup of coffee. - Palais Royale (Katoomba)
Palais Royale in Katoomba provides a serene escape where visitors can unwind in the garden after exploring the area. The property features a sauna for relaxation, a terrace with scenic views, and a conference center for those mixing business with pleasure.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Queen Room

Desk, WiFi (free), bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Family Two Queen Room

Desk, WiFi (free), bed sheets

Deluxe Family Two Queen Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Royal Spa Suite

A hotel room with a large bed, two smaller beds, a TV, a desk, and a chair.

Royal Spa Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, 2 Queen Beds

A hotel room with two beds, a chandelier, a framed picture on the wall, and a window with curtains.

Family Room, 2 Queen Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a wooden headboard, a nightstand, a chair, a window with stained glass, and a wall-mounted picture.

Deluxe Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, a television, and a mirror.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two single beds, a small table, a nightstand with a phone, and a painting on the wall.

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room (5 Adults)

A hotel room with two beds, a sofa, a small table, and a chandelier.

Deluxe Family Room (5 Adults)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Executive King

A hotel room with a bed, a desk, a chair, a sofa, a chandelier, and a large window with curtains.

Executive King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two single beds, a sofa, a small table with a vase, and a large window with curtains.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a small table.

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard King

A hotel room with a large bed, two bedside tables, a dresser, a mirror, and a wall-mounted picture.

Standard King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Katoomba, Palais Royale is in the business district and near a train station. The area's natural beauty can be seen at Katoomba Scenic World and Blue Mountains National Park. Blue Mountains Cultural Centre and Everglades Historic House & Gardens are also worth visiting. Relax and indulge in the area's winery tours, or seek out an adventure with ecotours nearby. Visit our Katoomba travel guide
Map
230 Katoomba Street, Katoomba, NSW, 2780

What's nearby

  • A waterfall cascading over rocks in a forested area.
    Leura Cascades
    17 min walk - 0.9 miles
  • A cable car with passengers, a mountainous landscape, and a clear sky.
    Katoomba Scenic World
    19 min walk - 1.0 mile
  • A rugged cliff formation with distinct rock pillars and dense forest.
    Three Sisters
    2 min drive - 1.2 miles
  • A rugged mountain landscape with prominent rock formations and dense forest.
    Echo Point Lookout
    2 min drive - 1.2 miles
  • Blue Mountains Cultural Centre
    7 min walk - 0.4 miles

Getting around

  • Katoomba Station
    10 min walk
  • Sydney Airport (SYD)
    89 min drive

Restaurants

  • The Carrington
    9 min walk
  • Sushi n Co.
    7 min walk
  • Old City Bank Bar and Brasserie
    8 min walk
  • Station Bar
    9 min walk
  • Fish & Fowl
    5 min walk

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The Carrington Hotel
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  • Parking included
  • Free WiFi
  • Restaurant
  • Game room
9.0 out of 10, Wonderful, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Sauna

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 1896
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap

Entertainment

  • 80-cm LCD TV
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 30 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Palais Royale pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palais Royale?

Check-in start time: 2 PM; Check-in end time: 9 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Palais Royale?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Palais Royale located?

Situated in the business district, this hotel is within 1 mi (2 km) of Blue Mountains Cultural Centre and Katoomba Scenic World. Prince Henry Cliff Walk Trailhead and Leura Cascades are also within 1 mi (2 km). Katoomba Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palais Royale Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 199 out of 533 reviews
Rating 8 - Good. 220 out of 533 reviews
Rating 6 - Okay. 87 out of 533 reviews
Rating 4 - Poor. 20 out of 533 reviews
Rating 2 - Terrible. 7 out of 533 reviews

Reviews

Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location in the heart of Katoomba. Beautiful buildings with old world charm. Very comfortable stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and parking, staff were fabulous, large room, comfortable bed, room was a little dated but matched property overall very good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sauna, spa was closed. Great location to town
Stayed 1 night in Mar 2026
Verified review

8/10 Good

tanya m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extra friendly staff, clean, room cleaned each day.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind front staff, nice location on Katoomba's main street, easy access to Echo Point and walking trails. proximity to a big supermarket
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderfully quiet room. Hotel within easy walking distance to town center. Helpful staff. Would happily stay there again. Excellent quality for price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kanishka

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good size. The receptionist was very friendly and helpful. We were there one night, will surely come back.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, large, clean room and proper HOT water with great pressure.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Grand old building. Bit tired but clean, helpful staff. Breakfast very basic
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grand Hotel in the Mountains

Beautiful property in the Blue Mountains.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Location was really good
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service
The lady on receptions was very welcoming and friemdly and made us feel right at home. The room was a good size and although a little dated all was clean and tidy. Breakfast was very basic but did the job
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of character!

Staff v helpful re late check-in, info etc
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Kidest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean, comfortable, friendly staff and good service
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Howell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so proud and passionate of the hotel. For the price found it excellent!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A grand old place

Really well located, only about 15 minutes walk from the station at Katoomba. Close to restaurants and shops and most visitor attractions.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, Michelle the reception was delightful and very helpful. Restaurant food top quality and servicing 5 star as well
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

David

Disliked: Amenities
Location is good and my room was comfortable. Attention to detail in cleanliness was lacking. Staff difficult to locate at times with reception desk not always staffed. Continental breakfast was really just toast and cereal with very limited choice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly the restaurant was not open for dinners. Breakfast was basic but really nice. Michelle on night staff was so helpful and friendly. Would definitely stay there again.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Karene

Liked: Cleanliness, staff & service, property conditions & facilities
Central location,
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Carman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Sudeshna

Disliked: Cleanliness, amenities
The property location is good with shops nearby. But the property condition was very poor with leakage in the bathroom, bed rugged with a sagging mattress so much so that my daughter now has a sore back due to sleeping in that. The property did not have a drinking water fountain anywhere and the only option was to fill water from the bathroom. The staff were however very warm and were doing their best to help.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, our room was spacious and comfortable. Clean room and clean bathroom. Very quiet. Alas no lift, so needed to go up 2 flights of stairs to the first floor, room 304. We also had the continental breakfast which was very satisfying offering cereal, fruit, yogurt, toast and pastries along with tea and coffee. Close to Scenic World and Katoomba main st. Friendly staff. Enjoyed our stay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoy those night here. Room is Clean and comfortable. Staff are nice and helpful. Next to the main street and bus stop. Not far to go to look out. And my room can slightly watch the sunrise and sunset. And can watch the stars clearly at car park
Stayed 5 nights in May 2024