Protea Hotel by Marriott Zambezi River Lodge Reviews, Deals & Photos 2025

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Riverfront lodge with a 24-hour front desk and an outdoor pool

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Bar
Pool
Room service
Breakfast available
Housekeeping

Room options

All rooms

1 bed

Showing 2 of 2 rooms

Room, 1 King Bed, River View

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Refrigerator

Private bathroom

Hair dryer

Coffee/tea maker

River view
Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Refrigerator

Private bathroom

Hair dryer

Coffee/tea maker

River view
Sleeps 2
1 King Bed

Similar properties

Parking included
Free WiFi
Restaurant
Breakfast available

About the neighborhood

Ngoma Road, Katima Mulilo, Zambezi Region

What's nearby

Zambezi Museum - 3 min drive - 1.2 miles
Katima Mulilo Open Market - 4 min drive - 1.5 miles
Caprivi Arts Centre - 4 min drive - 1.5 miles
Katima Mulilo Stadium - 4 min drive - 1.9 miles
Salambala Conservancy - 31 min drive - 28.7 miles

Getting around

Katima Mulilo (MPA-Mpacha) - 27 min drive

Restaurants

‪Passíone Restaurant - ‬4 min drive
‪Caprivi Adventures The Café - ‬3 min drive
‪Restaurant @ Protea Hotel - ‬1 min walk
‪Free Heart Restaurant - ‬13 min drive
‪Bezi - ‬4 min drive

About this property

Protea Hotel by Marriott Zambezi River Lodge

Lodge by the river

At Protea Hotel by Marriott Zambezi River Lodge, you can look forward to a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Tafule Yaka Restaurant, the on-site restaurant. In addition to a business center, guests can connect to free in-room WiFi.

Other perks at this lodge include:

An outdoor pool
Free self parking
English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
A front-desk safe, meeting rooms, and smoke-free premises

Room features

All guestrooms at Protea Hotel by Marriott Zambezi River Lodge feature comforts such as air conditioning, in addition to amenities like free WiFi.

More amenities include:

Bathrooms with free toiletries and hair dryers
Refrigerators, free extra beds, and coffee/tea makers

Languages

Afrikaans, English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily English breakfast available 6:00 AM to 10:00 AM for a fee: NAD 230 for adults and NAD 230 for children
A bar/lounge
A restaurant

Restaurants on site

Tafule Yaka Restaurant

Things to do

Outdoor pool

Family friendly

Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business center
Conference space
Meeting rooms

Outdoors

Garden
On a river

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in bathtub
No elevator
Raised toilet seat
Transfer shower
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
1 floor
Banquet hall
No plastic coffee stirrers
Smoke-free property

Room amenities

Bedroom

Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for English breakfast: approximately NAD 230 for adults and NAD 230 for children
Airport shuttle fee: NAD 700 per person (roundtrip)
Airport shuttle fee per child: NAD 700 (roundtrip), (from 12 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Protea Hotel Zambezi

Protea Hotel by Marriott Zambezi River Lodge Lodge

Protea Hotel Zambezi River Katima Mulilo

Protea Zambezi River

Protea Zambezi River Katima Mulilo

Protea Hotel by Marriott Zambezi River Lodge Katima Mulilo

Protea Hotel by Marriott Zambezi River Lodge Lodge Katima Mulilo

Frequently asked questions

Does Protea Hotel by Marriott Zambezi River Lodge have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Zambezi River Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Zambezi River Lodge?

Self parking is free at this property.

What time is check-in at Protea Hotel by Marriott Zambezi River Lodge?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Protea Hotel by Marriott Zambezi River Lodge?

Check-out is at 10 AM.

Does Protea Hotel by Marriott Zambezi River Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of NAD 700 per person applies.

Where is Protea Hotel by Marriott Zambezi River Lodge located?

Situated on a river, this lodge is within 2 mi (3 km) of Zambezi River, Zambezi Museum, and Caprivi Arts Centre. Katima Mulilo Open Market and Katima Mulilo Stadium are also within 3 mi (5 km).

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Protea Hotel by Marriott Zambezi River Lodge Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10

Convenient and quiet stay on the way from Etosha to Kasane

Stayed 1 night in Sep 2023

8/10

Require maintenance and so rounding

Stayed 1 night in Nov 2024

8/10

Food at restaurant was very good. Room was fine. There was no electricity for an entire day, which was not the hotel's fault. However, since the hotel knew that the electricity would be turned off by the town, it would have been nice to warn the guests so they could take a shower prior to the water being unavailable and charge devices prior to the power being shut off.

Stayed 3 nights in Jun 2023

8/10

Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls. As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.

Watching sunset from the hotel's restaurant overlooking the Zambezi River

View of Zambezi River from the hotel grounds

Stayed 2 nights in Jun 2023

8/10

Stayed 2 nights in May 2024

6/10

In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .

Stayed 4 nights in Nov 2019

4/10

The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.

Stayed 1 night in Nov 2019

10/10

Stayed 1 night in Nov 2019

8/10

The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.

Stayed 2 nights in Jan 2019

4/10

-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions -Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right -Door handle to room 1 falling apart; required security to assist entering/exiting -Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered) -No drive, no passion, no interest. The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to. I've stayed here three times for business now. Truly need to find an alternative. It never improves at Protea Hotel by Marriott, Zambezi Lodge.

Stayed 2 nights in Jul 2018

8/10

Hotel espaçoso, um pouco datado mas com potencial para uma atualização da decoração e dos serviços a oferecer. Pessoal um pouco ausente. Deck muito agradável que apanha tanto a luz do nascer do sol (ao pequeno almoço) como a do pôr do sol, para uma bebida ao fim da tarde. Pequeno almoço a melhorar em qualidade. Quartos espaçosos e confortáveis, mas água com pouca pressão na casa de banho.

Stayed 1 night in Sep 2018