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Potala Guest House

Property class: 3

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Photo gallery for Potala Guest House

A hotel lobby with a glass pool, indoor plants, and seating areas. - Potala Guest House (Kathmandu)
A modern interior with a glass staircase, a hallway with a framed picture, and a potted plant on a cabinet. - Potala Guest House (Kathmandu)
A modern hotel room with a grey sofa, a bed, and a TV mounted on the wall. - Potala Guest House (Kathmandu)
A hallway with a brick wall on one side, potted plants, and framed pictures on the other. - Potala Guest House (Kathmandu)
A spacious lobby with a reception desk, seating area, and large windows overlooking a garden. - Potala Guest House (Kathmandu)
Consider a stay at Potala Guest House and take advantage of a rooftop terrace, shopping on site, and a garden. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

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Room options

View all photos for Deluxe Room

A modern hotel room with a wooden bed, a nightstand, a wardrobe, and a striped wall.

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

View all photos for Superior Room

A hotel room with a large bed, a bedside table, a small table, a lamp, and a window with curtains.

Superior Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Bed

About the neighborhood

Located in Thamel neighborhood, Potala Guest House is connected to a shopping center. Notable landmarks in the area include Pashupatinath Temple and Boudhanath. Kathmandu Fun Park and Natural History Museum are also worth visiting. Visit our Kathmandu travel guide
Map
Chhetrapati Thamel, J.P Road, Infront of the J.P School, Kathmandu

What's nearby

  • A white gazebo with columns, a staircase, and a building in the background.
    Garden of Dreams
    8 min walk - 0.5 miles
  • Intricately carved wooden doors with religious figures.
    Durbar Marg
    12 min walk - 0.7 miles
  • A traditional temple complex with tiered roofs and intricate carvings.
    Kathmandu Durbar Square
    13 min walk - 0.7 miles
  • Asan Bazaar
    11 min walk - 0.6 miles
  • Kathmandu Civil Mall
    17 min walk - 0.9 miles

Getting around

  • Tribhuvan Intl. Airport (KTM)
    20 min drive

Restaurants

  • Breakfast House Thamel
    6 min walk
  • KungFu Noodles Works
    1 min walk
  • Little Tibet Restaurant
    2 min walk
  • Chikusa Cafe
    4 min walk
  • Yak Restaurant Bar & Lodge
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: NPR 900 for adults and NPR 600 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 366 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 5 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Meal delivery service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NPR 900 for adults and NPR 600 for children
  • Airport shuttle fee: NPR 2000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 605923597

We should mention

This property does not have elevators

Frequently asked questions

Is Potala Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Potala Guest House?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Potala Guest House?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Potala Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NPR 2000 per room applies.

Where is Potala Guest House located?

Located in Thamel, this hotel is within a 10-minute walk of Temples of the Elements, Three Goddesses Temples, and Garden of Dreams. Kathesimbhu Stupa and Asan Bazaar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Potala Guest House Reviews

7.6

Good

7.2

Cleanliness

8.0

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad for a solo traveller

This was the 2nd time that I have been to Potala and the rooms are not as good as the first one as it was fully booked and nearer to one of the festive season.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I nearly missed this hotel because the review average was below 8. After looking more closely, I realized that the average is low because of reviews during their renovations a few years ago and there aren't enough recent ones. This is a shame because it is a great place to stay. Absolutely the cleanest hotel I've ever stayed at in Nepal. I took a room in the newer section and it was spacious and comfortable and tastefully decorated. The service was excellent and every staff member from the desk to the cleaning people were very friendly and attentive. The newer section is set back from the street, so there was no Thamel noise, and the windows look down on the nice garden and koi pond below.
Stayed 10 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a Deluxe room at your hotel, paid in full, and arrived expecting the room I reserved. However, upon check-in, I was placed in a smaller room on the 3rd floor without any prior notification. This room is clearly $20 less than the Deluxe room I originally paid for. I requested either to be moved to the correct room or to receive the $20 price difference as a refund. Shockingly, your staff suggested I cancel my reservation and rebook for the smaller room, even though I had already checked in, and it’s not possible to cancel the reservation on Expedia after I check in. This is completely unacceptable. If you had informed me before my arrival that my reserved room was unavailable, I would have had the option to cancel or adjust my booking. Instead, you allowed someone to extend their stay in the room I booked and expected me to settle for a smaller room at the same price. I paid for a Deluxe room, and I expect either the room I reserved or a proper refund for the price difference. Your team’s explanation about waiting to see the price difference you received is irrelevant and makes no sense. I paid $20 more for a better room, and I should not have to bear the consequences of your mismanagement. This experience has been incredibly disappointing, and your approach to resolving it is far from professional.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
部屋にエアコン&電気ポット&冷蔵庫がなかったです。安い部屋だと、そうなる場合があるらしいので、事前に確認した方がいいです。シャワーは、ホースはなかったです。 場所はタメル地区なので、土産屋や広場に歩いて行けてとても便利でした。スタッフは皆、いい感じの人でした。
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Really comfortable beds, good location and they offered a free airport pick up
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation nice staff friendly and clean room
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
가격대비 좋다. 전체적인 시설 좋고 깨끗한 편이나 야외 테라스에서 나오는 소음과 담배 냄새가 특히 야간에 심하다. Nice but the noise and cigarette smell from the outside terrace is not good especially in the night.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at the Potala GH since 1994 and always find it very satisfying and welcoming
Stayed 5 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
真夜中に到着して、チェックインしました。入口の扉がしまっててどうしようかと思いましたが事前に伝えていたので、係の人が開けてくれて無事にゲストハウスに入れました。お部屋はわりと狭めの部屋に案内され、今回のネパール滞在では、値段の割に1番粗雑な部屋だったかな、と感じています。
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable stay with stable hot water, Internet and electricity.
Stayed 5 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kathmandu

Potala staff are particularly friendly and helpful. The hotel is in an ideal location.
Stayed 3 nights in Jun 2018
Verified review

6/10 Okay

Disliked: Room comfort

Central guest house convenient to all services

Have stayed at Potala on previous visits and service and facilities were excellent. A little disappointed this time as basic room dusty and uncomfortable due to ongoing renovations. Unable to ungrade so moved to alternate hotel
Stayed 3 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

L'accueil est très dépendant de la personne prese

Mauvais rapport qualité/prix Saleté du sol, de la descente de lit.... Draps et housse de couette douteuse Équipement chambre et salle bain minimal et !!! Difficulté à obtenir du papier de toilette !!!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was misrepresented

The room we were assigned was not representative of the hotel description and pictures on the website. The room was rundown.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great guest house in Thamel

The guest house was being renovated over winter so it wasn't at it's usual best, The staff were fantastic and volunteered to go out to the airport to pick up my delayed baggage when I couldn't do it. The room was fine although the bathroom floor got very wet when the shower was used. I'd go back because of the great staff.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff rescued my bag!

The hotel was being renovated but all was fine. But the best thing is that the staff volunteered to go to the airport to recover my bag lost by Air Asia as I was out of town for a week. They were exceptional.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff!

A great hotel with extremely friendly staff and helpful service! An oasis in the middle of Kathmandu.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

停電がしょっちゅう！❗️❗️

部屋が暗くて寒い。 停電がしょっちゅうあるのはネパールの 国の事情かしら？ でもスタッフが皆フレンドリーだね❗️
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, inexpensive hotel

Located right in the midst of Thamel, close to everything there. Basic accomodations but clean and safe. They have a safe if you require it as well as locked storage if you're out of town for a few days and need to store luggage/bag, etc. Friendly staff who speak good english. Reasonable prices (I paid 1200 rs per night while I was there). They also have free wifi which is nice.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

hôtel très accueillant mais de confort moyen..

Personnel particulièrement sympathique. Très chaleureux, eux..
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, room comfort

Its an OK budget hotel

Nothing great about the hotel.........,............,...
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable.

We stayed two nights 10th and 11th of September 2014. Our overall stay is highly satisfactory. Service is very good. Many hotels and restaurants of your choice are in the neighborhood. I will be happy to recommend this hotel to anyone.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Interior room.

Interior room. No generator for the energy cut-downs.
Verified review

6/10 Okay

Disliked: Cleanliness

Average Guest House

The picture being publicised is not of Potala Guest House, may be of some other hotel or fake. The room was spacious but not clean. Basic requirements like brush, toothpaste, shaving kit not given, very small pieces of soap given, staff reluctant to provide more. Truly cheap hotel.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

便利な立地のホテル

タメル中心部にあり、便利な立地。 Bathはお湯は出ますが、シャワーの出がもう少しかと。 値段相応かと思います。