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The Crest Hotel Kashiwa

Property class: 3

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Photo gallery for The Crest Hotel Kashiwa

A modern hotel entrance with a glass facade, outdoor seating, and a sign indicating a 2F level. - The Crest Hotel Kashiwa (Kashiwa)
A spacious lobby with a grand chandelier, a red patterned carpet, and a staircase on the right. - The Crest Hotel Kashiwa (Kashiwa)
A hotel room with a large window, a flat-screen TV, a sofa, a chair, and a small table. - The Crest Hotel Kashiwa (Kashiwa)
A hotel lobby with a reception desk, a glass display case, and a carpeted floor. - The Crest Hotel Kashiwa (Kashiwa)
A long, elegant church interior with pews, floral arrangements, and a central cross. - The Crest Hotel Kashiwa (Kashiwa)
Consider a stay at The Crest Hotel Kashiwa and take advantage of a hair salon, dry cleaning/laundry services, and conference space. The on-site restaurant, Bistrot Sai, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a chair, a small table, and a window with a city view.

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

A hotel room with a sofa, two beds, a TV, and a small table.

Standard Twin Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a small table, a chair, a nightstand with a telephone, and a window with a city view.

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Located in Kashiwa, The Crest Hotel Kashiwa is near a train station. Abiko City Museum of Birds and Nagareyama City Museum are cultural highlights, and some of the area's activities can be experienced at Teganuma Park and Kirin Beer Park Toride. Looking to enjoy an event or a game while in town? See what's happening at Sankyo Frontier Kashiwa Stadium or Kashiwanoha Park Stadium. Visit our Kashiwa travel guide
Map
14-1 Suehiro-cho, Kashiwa, Chiba-ken, 277-0842

What's nearby

  • Suwa Shrine
    9 min walk - 0.5 miles
  • Mallage Kashiwa
    5 min drive - 1.7 miles
  • Lake Teganuma
    5 min drive - 1.7 miles
  • Sankyo Frontier Kashiwa Stadium
    7 min drive - 2.2 miles
  • Kashiwanoha Park
    11 min drive - 3.6 miles

Getting around

  • Kashiwa Station
    6 min walk
  • Nagareyama-Otakanomori Station
    6 min drive
  • Narita Intl. Airport (NRT)
    72 min drive

Restaurants

  • Afternoon Tea TEAROOM
    3 min walk
  • 元祖油堂
    2 min walk
  • CoCo壱番屋 JR柏駅西口店
    5 min walk
  • 市々ラーメン 柏駅西口店
    3 min walk
  • 雨の日の珈琲
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,400 per night; includes in/out privileges)
  • Valet parking on site (JPY 2,400 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • Bistrot Sai

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 1650 for children
  • Self parking fee: JPY 2400 per night (in/out privileges)
  • Valet parking fee: JPY 2400 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is The Crest Hotel Kashiwa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2400 per night. Valet parking is available for JPY 2400 per night. Limited spots are available.

What time is check-in at The Crest Hotel Kashiwa?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Crest Hotel Kashiwa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Crest Hotel Kashiwa located?

Situated in Kashiwa, this hotel is within 2 mi (3 km) of Suwa Shrine, Sankyo Frontier Kashiwa Stadium, and Mallage Kashiwa. Lake Teganuma and Ohori River Waterside park are also within 3 mi (5 km). Kashiwa Station is 6 minutes by foot and Kita-kashiwa Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Crest Hotel Kashiwa Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 249 out of 468 reviews
Rating 8 - Good. 167 out of 468 reviews
Rating 6 - Okay. 36 out of 468 reviews
Rating 4 - Poor. 13 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean room, amenities, classic hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice spacious rooms, walkable to shopping, train and food
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room was a good size. The staff were amazing and very polite. Close to the train station and lots of restaurants and stores within walking distance. Would definitely stay there again.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located within walking distance to the Kachiwa train station which is super convenient because you can get into the city easily. The room was clean, and comfortable for a short stay.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and sweet. The room was clean and very spacious
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Close to shopping center
Stayed 9 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crest staff were very helpful! The beds are hard and toilet tissue is thin. APA is more comfortable
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hardcore 4 star Japanese hotel. Excellent service, location, restaurant, and amenities. They're not used to working with foreigners. Be patient and polite.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Crest Hotel Kashiwa from November 23–29, 2025, and had a fantastic experience. Although the hotel is located outside of central Tokyo, it’s absolutely worth it—especially if you prefer spacious rooms, which can be hard to find in the city. The amenities were impressive. The hotel provides two bottles of water per day, in-room device chargers, convenient lighting controls on the headboard, and I enjoyed a great city view from the 15th floor. They also offer slippers and pajamas, though the pajamas didn’t fit me. The AC works well, but it does take a little time to fully cool the room. Despite the hotel being fully booked the week I stayed, I barely saw or heard other guests, making it a peaceful and comfortable stay. I also want to highlight the excellent customer service. Before my trip, I reached out to ask about early check-in since my flight landed at 5:30 AM. Check-in is normally at 3 PM, so we booked the night before to ensure our rooms would be ready and hotel made sure both reservations were under the same room so we didn’t have to switch rooms. They kept their promise, and when we arrived around 7 AM, the front desk had all three of our room reservations ready. The check-in process was quick and easy. The location is very convenient. Within walking distance are multiple convenience stores—7-Eleven, Lawson, and Family Mart. The train station is only about two blocks away and is connected to a mall with plenty of major shops. From Kashiwa Station, takin
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel next to the big shopping centers and train station. The area is very clean and there are all kinds of restaurants and shops. Very convenient place. Staff are great and helpful. Enjoyed staying there.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Always nice to stay at the crest
Stayed 20 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Kashiwa

Excellent hotel and excellent staff. Great location next to the station and close to many shops and restaurants. This was our second stay here and we have booked it again.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable as always

A very enjoyable stay, as always at the Crest. We will be back!
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Spacious.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a classy / classic vibe, nice facilities and amenities and the customer service is great. Beautiful view of greater Tokyo from the window.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
When you're thousands of miles from home sometimes you want some level of familiarity and I think that's what makes The Crest shine -there are always two staff at the front desk, greeting you as you come and go, and the facilities are all sturdy. A classic vibe and a great view, not to mention a great value for the price. Will stay here every time I am in Kashiwa.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel with excellent staff, right next to Kashiwa Station, shops and restaurants. Easy to get to Tokyo, Narita and Haneda by train. We have stayed here several times when we come from the UK to visit our son, every stay has been great. Our room has a superb view over the city to Tokyo Skytree and Mount Fuji on clear days. We totally recommend the Crest Hotel Kashiwa for business and pleasure.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Amenities
The hotel was located in central Kashiwa, close to a little bit of everything. Overall, I enjoyed my stay. The reason for giving it 4 stars instead of 5 stars was because they listed Laundry was available when I made reservations, but there wasn’t any available onsite when I asked the front desk. We were in Kashiwa for a soccer tournament, so I wanted to have laundry at the hotel to wash my son’s uniform at the end of the day for games the following day. I had to locate laundry and parking a little bit away from the hotel.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taking hospitality to a different level!

Nothing short of brilliant! There was no stage that the staff ever said ‘no’ to a reasonable request! This is what hospitality is about! The ‘lobby concert’ on New Year’s Eve was a touch of class in hospitality - unexpected and definitely a pleasant surprise! Keep it this way!
Stayed 12 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

After being separated from our son and daughter-in-law for three years due to the pandemic travel restrictions, we were at last able to fly from the UK to visit them. We've stayed in the Crest Hotel before so we knew it was a great hotel, and this time it was just as good. We travelled around a bit so checked in and out of the Crest 3 times and each time was smooth and problem free. Our room had an impressive view over the city and out to Tokyo and mount Fuji on a clear day. Thanks to all of the staff who looked after us from the front desk to the restaurant, everyone went out of their way to look after us. We fully recommend anyone who is visiting Kashiwa for pleasure or business to stay here. It’s right next to the station with fast connections to Narita, Tokyo and Haneda. We will be back!
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Additional amount asked fo for early check-in

Check-in time was 3.00 PM. We arrived 2 hours early and the front desk manager would not check us in unless we paid an additional Yen 2,000 per person for the 2 hours despite the fact the room was ready and availble for check-in. We decided to go for lunch instead and came back at 3.00 PM to checkin. Kind of ridiculous rule. Apart from that the stay was fine.
Stayed 7 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
特にない
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

朝食は和食のみで、簡単なサラダバー、コーヒー、紅茶などのドリンクは飲み放題
Stayed 1 night in May 2026
Verified review

8/10 Good

古いので　仕方ないけど　汚れが目立ってきました。
Stayed 1 night in May 2026