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Twin-Line Hotel Karuizawa Japan

Property class: 3.5

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Photo gallery for Twin-Line Hotel Karuizawa Japan

A modern lobby with a large central pillar, seating area, and hanging lights. - Twin-Line Hotel Karuizawa Japan (Karuizawa)
A modern lounge area with round tables, sofas, and a brick wall. - Twin-Line Hotel Karuizawa Japan (Karuizawa)
A modern bar area with a long counter, multiple stools, and shelves displaying various items. - Twin-Line Hotel Karuizawa Japan (Karuizawa)
A modern two-story building with large windows and a flat roof. - Twin-Line Hotel Karuizawa Japan (Karuizawa)
A modern bar area with a long counter, multiple seating options, and large windows providing views of the outside. - Twin-Line Hotel Karuizawa Japan (Karuizawa)
Near Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort, Twin-Line Hotel Karuizawa Japan provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Quad Room

A modern hotel room with two beds, a large TV, and wooden blinds.

Standard Quad Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Moderate Twin Room

A hotel room with two beds, a plaid blanket, and bedside lamps.

Moderate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a desk, and a decorative partition.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

A bedroom with two beds, a desk, and a nightstand.

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a television, a window with blinds, and a chair.

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, a kitchenette, and a decorative partition.

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Located in Karuizawa, Twin-Line Hotel Karuizawa Japan is in the city center. Karuizawa Prince Hotel Ski Resort and Seizan Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kozensui and Yukawa Furusato Park. Karuizawamachi Botanical Garden and Karuizawa Wild Bird Sanctuary are also worth visiting. Visit our Karuizawa travel guide
Map
1151-11 Karuizawa, Kitasaku-gun, Karuizawa, Nagano, 389-0100

What's nearby

  • The exterior of the New Art Museum with a clear sky in the background.
    Karuizawa New Art Museum
    1 min walk - 0.0 miles
  • A waterfront with a shopping plaza named Prince Shopping Plaza.
    Karuizawa Prince Shopping Plaza
    11 min walk - 0.6 miles
  • A calm river reflecting vibrant autumn foliage.
    Kumoba Pond
    13 min walk - 0.7 miles
  • A snow-covered landscape with a mountain in the background, a ski slope, and a town in the valley.
    Karuizawa Prince Hotel Ski Resort
    19 min walk - 1.1 miles
  • Old Karuizawa Ginza Street
    11 min walk - 0.6 miles

Getting around

  • Karuizawa Station
    9 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    118 min drive

Restaurants

  • Trattoria Primo
    8 min walk
  • ピレネー
    7 min walk
  • ブラッスリー シュエット
    2 min walk
  • カスターニエ (Kastanie)
    3 min walk
  • 萬里
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2500 per person
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Twin-Line Hotel Karuizawa Japan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Twin-Line Hotel Karuizawa Japan?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Twin-Line Hotel Karuizawa Japan?

Check-out is at 11:00 AM.

Where is Twin-Line Hotel Karuizawa Japan located?

Located in Kyukaruizawa, this hotel is within a 15-minute walk of Karuizawa New Art Museum and Karuizawa Prince Shopping Plaza. Karuizawa Flower Museum and Karuizawa Station Building Memorial are also within 10 minutes. Karuizawa Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Twin-Line Hotel Karuizawa Japan Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 56 out of 105 reviews
Rating 8 - Good. 32 out of 105 reviews
Rating 6 - Okay. 9 out of 105 reviews
Rating 4 - Poor. 5 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and superb service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, compact and great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Karuizawa! Super recommend. Morning menu is also great. Experience the rental service of Japna-manufactured beauty device also :)
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Karuizawa station and the old town shopping street. Good breakfast. Good interior design. New, clean and tidy . Generous free blow evening drink and snacks.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice meal
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, cleanness, service - all great
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay in Karuizawa

Superb easy cozy stay while in Karuizawa. The location is perfect to walk from/to Station, Outlet, Komoba Pond. Bus stop in front of hotel. Breakfast was awesome. Free flow alcohol drink in best vibe is so perfect for relax before get sleep. I will choose this hotel again when i’m back in Karuizawa.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Very average service
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丁寧な接客
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとう
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋はコンパクトながら 可愛いらしかったです。 美容グッズも色々レンタルできて楽しかったです。ただ説明書がなかったり　充電してからじゃないと使えなかったりで　ちょっと分かりづらかったです しかし　レンタル自転車や傘も借りれて良かったです
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
氣氛良好
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内装が可愛い。部屋もとても綺麗でスタッフさんも優しかったです。
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
部屋はやや暗く感じた
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間比預期得還小 設計感很不錯 但真的太小了 如果只帶一個登機箱可能會覺得還可以，但超過的話真的是走路都有點困難。除此之外，房間裡也只有一張椅子 。 樓下的餐廳只能點套餐 ，跟房間裡的介紹不一樣。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

狭い
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスが充実していてホテルだけで楽しかった
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
貸し出しのサービスが豊富でとても良かった。 また利用したい。 　
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很有質感 整體風格溫暖可愛 服務貼心周到 早餐 晚餐都好吃 也吃得很飽 唯一想說的是房間內燈光太暗了 對於有化妝需求的人是不太方便之處
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚餐食物味道極佳，服務非常好
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
間取りやシステムとしては基本的に通常のビジネスホテルと同様ですが、内外装のデザインにより、良い意味でそうとは感じさせない工夫がなされています。朝食も評判通りで満足です。
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

成雙成對的巧思

這間飯店裡有很多巧妙設計，值得各位也花時間探險、挖掘。 而不管服務人員或是環境都是一級棒！如果我再一次到日本，我仍然會選擇TWIN Line Hotel ！
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店外表看起來很低調，內部裝潢卻不馬乎，服務人員很親切，房間燈光稍暗了點。
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店清潔及員工友善，地點好近景點及車站，夜晚又有免費飲料，蘋果汁及紅白酒，威士忌酒都有，早餐自選款式一份，整體很好