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SORA Hotel KARUIZAWA Outlet

3.0 star property
Travelers find natural beauty and relaxation at this hotel with garden grounds, a playground for kids, and a bar serving delicious meals

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Photo gallery for SORA Hotel KARUIZAWA Outlet

Basic Triple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets - SORA Hotel KARUIZAWA Outlet (Karuizawa)
Lobby lounge - SORA Hotel KARUIZAWA Outlet (Karuizawa)
Front of property - SORA Hotel KARUIZAWA Outlet (Karuizawa)
Reception - SORA Hotel KARUIZAWA Outlet (Karuizawa)
Deluxe Quadruple Room, Non Smoking | Room amenity - SORA Hotel KARUIZAWA Outlet (Karuizawa)
SORA Hotel KARUIZAWA Outlet offers a picturesque setting with a peaceful garden and playground. Guests enjoy a bar, restaurant with cooked-to-order breakfast, and rooms with free WiFi. Staff are consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Double Room, Non Smoking

Basic Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room, Non Smoking

Basic Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, Non Smoking

Basic Triple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Basic Quadruple Room, Non Smoking

Basic Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Basic Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Family Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Karuizawa is home to SORA Hotel KARUIZAWA Outlet. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza. Looking to enjoy an event or a game while in town? See what's happening at Karuizawa Indoor Tennis Court or Karuizawa Kazakoshi Park Ice Arena. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Karuizawa travel guide
Map
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113

What's nearby

  • Sunset in Prince Shopping plaza Karuizawa.
    Karuizawa Prince Shopping Plaza
    3 min drive - 1.5 miles
  • Karuizawa 72 West Golf Course
    9 min walk - 0.5 miles
  • Karuizawa 72 South Golf Course
    14 min walk - 0.8 miles
  • Seizan Golf Course
    3 min drive - 1.3 miles
  • Karuizawa Prince Hotel Golf Course
    3 min drive - 1.3 miles

Getting around

  • Karuizawa Station
    9 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    104 min drive

Restaurants

  • うさぎ山キッチンハウス
    5 min drive
  • All Day Dining Primrose
    5 min drive
  • 軽井沢プリンスホテル メインバンケット長野
    4 min drive
  • 麺ごころ いずみ
    11 min walk
  • Kagaribi
    13 min walk

Similar properties

Reception
Hotel Karuizawa Cross
Karuizawa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 600 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 3000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
4 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1700 per person
  • Pet fee: JPY 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is SORA Hotel KARUIZAWA Outlet pet-friendly?

Yes, this property allows dogs (limit 4 total). There's a fee of JPY 3000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SORA Hotel KARUIZAWA Outlet?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at SORA Hotel KARUIZAWA Outlet?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is SORA Hotel KARUIZAWA Outlet located?

Situated in Karuizawa, this hotel is within a 15-minute walk of Karuizawa 72 West Golf Course and Karuizawa 72 South Golf Course. Magoe Golf Course and Karuizawa Prince Hotel Golf Course are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SORA Hotel KARUIZAWA Outlet Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 151 out of 259 reviews
Rating 8 - Good. 84 out of 259 reviews
Rating 6 - Okay. 15 out of 259 reviews
Rating 4 - Poor. 4 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

Reviews

Verified

10/10 Excellent

Edwina Aisya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly accommodation. All staff were so kind and very friendly. Clean and location is good.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Extremely nice staff. Room was comfortable and clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Yue Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sora

It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture.
Dog play area
Kids meal breakfast
Lobby area
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Keiko

Liked: Staff & service, amenities, property conditions & facilities
My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma. I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan. To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog. So, please avoid using artificial aromas that are widely commercially available.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff were very friendly
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Ka Fai

Liked: Staff & service
Quite expensive but no other choices in that district
Stayed 1 night in Jul 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel caters to people with dogs. They do not have enough breakfast for all guests.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

William Jacob

Liked: Cleanliness, staff & service
Small rooms, very functional, good value. Easy 30 min walk from Karuizawa station/Outlet mall. Plenty of space to walk dogs. Even large dogs are welcome.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Yuk Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean stay, no elevator though
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

chia choo

This is far off from train station and there is really nothing to see around. Saw few pets though it is supposed to be a pet friendly establishment. There is only a convenience store about 10min away.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Shuk Yi

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024
Verified

8/10 Good

ひろこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
犬がベットに上がる階段があったら良かった。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はシンプルで使い易く愛犬を受け入れてくれるのが嬉しい。臭いなど全く気にならなかった。 スタッフはフロントはきびきびしててとても気持ち良い対応をしてく下さる。夕飯を食べに行くところを相談したらすぐにPCで調べてくれてプリントアウトまでしてくださった。 朝食は利用しなかったが夕飯にホテルのレストラン『ポーターハウス ステーキ＆グリル』を利用しました。ここもスタッフがとても丁寧であり犬連れで利用できるのが嬉しい。食事も値段からしてボリュームがありオススメである。わんこメニューもあり愛家もとても興奮してました。スタッフの女性は英語が堪能でありここは海外からの方も問題ないと思われます。 今回で2回目の宿泊でしたがまた泊まりに来たいホテルです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

kimio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人間，犬、共々にフレンドリーながら品位を，保ち素晴らしいサービスでいつも，もてなしてくれる最高のホテルです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

一人

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのお出迎え最高。 部屋綺麗で犬連れでも自由度最高。 文句無し 軽井沢行く時は必ず行きたいし行くべきです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にドッグフレンドリーでした。 併設レストランに行かれる場合は、ちゃんと事前予約しないと予約でいっぱいそうです！
Stayed 1 night in May 2026
Verified

8/10 Good

KAWASAKI

Liked: Cleanliness, staff & service, property conditions & facilities
はいとて感じが良かったです！ 一つ言わせて貰えば 脱衣所が部屋にないので 家族で行くと、男性女性それぞれ気をかなり使いました。
Stayed 1 night in May 2026
Verified

6/10 Okay

Akemi

Liked: Cleanliness, staff & service
スタッフの方は非常に明るく丁寧。ホテル自体が犬の為にある様子で、安心できます。 お部屋の広さは普通ですが、ユニットバスが小さかった印象。とは言え至れり尽せりです。 軽井沢駅からもし歩くとしたら、30分以上。バスも1時間に1本あるか？です。
Stayed 1 night in May 2026
Verified

8/10 Good

関俊樹

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年も利用したが、変わらず雰囲気よかった。端の部屋で非常口からの冷気のせいか、若干部屋の温まりが気になった。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペットフレンドリーで中もとても綺麗でした！スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです！
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ari

Liked: Cleanliness, amenities, property conditions & facilities
全館清潔でスタッフの皆様も感じよく、到着が深夜を過ぎることを告げた時にも詳細に部屋までの入室方法を教えていただき安心して滞在できました。 お部屋も可愛くお値段もお手頃だと思います。 車がないとアクセスしづらいと思いますが、車移動の方にはお勧めです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shan Shan

環境不錯，房間足夠空間，不過洗手間欠乾淨，建議牙膏的量多少少。
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドの寝心地が良かった
Stayed 2 nights in Oct 2025