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Hotel Indigo Karuizawa by IHG

4.0 star property
Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza

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Photo gallery for Hotel Indigo Karuizawa by IHG

Public bath
Body treatments, aromatherapy, facials, reflexology
Bar (on property)
Suite, 2 Twin Beds | Minibar, in-room safe, soundproofing, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden) | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Private Garden)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Rainfall showerhead
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Standard Room, 2 Twin Beds, River View (with View Bath) | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View (with View Bath)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • River view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 2 Twin Beds

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Standard Room, 2 Twin Beds, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • River view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • River view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath) | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View (with View Bath)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Bidet
  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

What's nearby

  • Karuizawa Prince Shopping Plaza - 1 min drive - 1.0 mile
  • Karuizawa 72 West Golf Course - 2 min drive - 1.0 mile
  • Karuizawa Taliesin - 4 min drive - 2.4 miles
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 1.5 miles
  • Hoshino Onsen Hot Spring - 6 min drive - 4.3 miles

Getting around

  • Karuizawa Station - 8 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬2 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬2 min drive
  • ‪満留井 - ‬16 min walk

About this property

Hotel Indigo Karuizawa by IHG

Upscale hotel near Karuizawa Prince Shopping Plaza
At Hotel Indigo Karuizawa by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a massage, a facial, or aromatherapy at HARNN, the onsite spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and an elevator
  • Concierge services, bicycle tour information, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 155 rooms feature comforts such as air conditioning, as well as perks like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, bidets, and shower/tub combinations
  • 49-inch flat-screen TVs with satellite channels
  • Decks/patios, wardrobes/closets, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Is Hotel Indigo Karuizawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Indigo Karuizawa by IHG?

Self parking is free at this property.

What time is check-in at Hotel Indigo Karuizawa by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Karuizawa by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo Karuizawa by IHG located?

Situated in Karuizawa, this spa hotel is within 1 mi (2 km) of Karuizawa 72 West Golf Course, Seizan Golf Course, and Minamigaoka Art Museum. Karuizawa Prince Hotel Golf Course and Karuizawa Prince Shopping Plaza are also within 2 mi (3 km).

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Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 319 reviews
Rating 8 - Good. 63 out of 319 reviews
Rating 6 - Okay. 13 out of 319 reviews
Rating 4 - Poor. 3 out of 319 reviews
Rating 2 - Terrible. 6 out of 319 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay so far

New, modern, clean, beautiful, comfortable, nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

AZMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Suen Suk Kwan

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable, relax and enjoyable trip in Karuizawa
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEW lodge feel, zenful resort at Karuizawa

lodge feel resort. shuttle bus service to train station, very convenient. zenful design, comfortable room, great service of staffs. LOVE IT ~
Stayed 4 nights in Nov 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa
Stayed 1 night in Nov 2024

10/10 Excellent

Yuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Beautiful

It’s clean and beautiful. Staff is very nice. They also offer shuttle bus to train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chi Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good environment
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Stayed 3 nights in Oct 2024

10/10 Excellent

I-CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Wang Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort

The environment is comfortable and admirable
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024

10/10 Excellent

Margery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and clean room, staffs are helpful and respond promptly with my request. Will definitely stay again in this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Per Normann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We simply wanted to relax together on the room balcony and in the bar and restaurant. For our requirement the hotel was perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Pui Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

The bed was so comfortable!!! Location is very closed to Outlet and station. The taste of breakfast is good, but not many choices. We would rather try more local café for breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 2 nights in Sep 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is comfortable, the staff is good, the environment is beautiful, there is almost no nightlife
Stayed 1 night in Jul 2024