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Hotel Indigo Karuizawa by IHG

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Lobby - Hotel Indigo Karuizawa by IHG (Karuizawa)
Exterior - Hotel Indigo Karuizawa by IHG (Karuizawa)
Property amenity - Hotel Indigo Karuizawa by IHG (Karuizawa)
Exterior - Hotel Indigo Karuizawa by IHG (Karuizawa)
Body treatments, aromatherapy, facials, reflexology - Hotel Indigo Karuizawa by IHG (Karuizawa)
Luxury
5.0 star property
9.4

Exceptional

Luxury hotel near Karuizawa Prince Shopping Plaza

At Hotel Indigo Karuizawa by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to reflexology, a facial, or a body treatment at Harnn, the onsite spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Private Garden)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View (with View Bath)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View (with View Bath)

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, River View

Room amenity

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

Standard Room, 2 Twin Beds, Accessible, Garden View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(10 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, River View

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Karuizawa is home to Hotel Indigo Karuizawa by IHG. Myogi-Arafune-Sakukogen Quasi-National Park and Joshin'etsu-kogen National Park reflect the area's natural beauty and area attractions include Karuizawa Toy Kingdom and Karuizawa Lake Garden. Looking to enjoy an event or a game while in town? See what's happening at Karuizawa Indoor Tennis Court or Karuizawa Kazakoshi Park Ice Arena. Visit our Karuizawa travel guide
Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

What's nearby

  • Sunset in Prince Shopping plaza Karuizawa.
    Karuizawa Prince Shopping Plaza
    20 min walk - 1.1 miles
  • Karuizawa Prince Hotel Ski Resort
    Karuizawa Prince Hotel Ski Resort
    3 min drive - 1.3 miles
  • Karuizawa Prince Hotel Golf Course
    18 min walk - 1.0 mile
  • Seizan Golf Course
    18 min walk - 1.0 mile
  • Karuizawa 72 West Golf Course
    20 min walk - 1.1 miles

Getting around

  • Karuizawa Station
    12 min drive

Restaurants

  • Tully's Coffee
    3 min drive
  • All Day Dining Primrose
    5 min drive
  • うさぎ山キッチンハウス
    4 min drive
  • 出汁と信州ごはん 佐久屋本店
    3 min drive
  • dog dept.+cafe
    3 min drive

About this property

Hotel Indigo Karuizawa by IHG

Luxury hotel near Karuizawa Prince Shopping Plaza
At Hotel Indigo Karuizawa by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to reflexology, a facial, or a body treatment at Harnn, the onsite spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bicycle tour information, and coffee/tea in the lobby
  • A 24-hour front desk, a front-desk safe, and a water dispenser
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 155 rooms feature comforts such as air conditioning, as well as perks like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, bidets, and shower/tub combinations
  • 49-inch flat-screen TVs with satellite channels
  • Decks/patios, wardrobes/closets, and heating

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI
  • LOBBY LOUNGE

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Indigo Karuizawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Indigo Karuizawa by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Karuizawa by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo Karuizawa by IHG located?

Situated in Karuizawa, this luxury hotel is within 1 mi (2 km) of Karuizawa 72 West Golf Course, Seizan Golf Course, and Minamigaoka Art Museum. Karuizawa Prince Hotel Golf Course and Karuizawa Prince Shopping Plaza are also within 2 mi (3 km). Karuizawa Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Karuizawa by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 320 out of 435 reviews
Rating 8 - Good. 86 out of 435 reviews
Rating 6 - Okay. 18 out of 435 reviews
Rating 4 - Poor. 3 out of 435 reviews
Rating 2 - Terrible. 8 out of 435 reviews

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wienczyslawa

Liked: Cleanliness, property conditions & facilities
Stunning architecture, perfect service and a lovely setting. Would stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Szu Chao

Liked: Cleanliness, staff & service, amenities
Friends my staffs, beautiful space design
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ser Ee

Liked: Cleanliness, amenities, property conditions & facilities
We had an exceptional stay from the moment we were warmly welcomed at check-in until our seamless departure. The hospitality was impeccable, and the thoughtful welcome drinks were a lovely touch rarely experienced in Japan hotels. The room was beautifully spacious, impeccably clean, and extremely comfortable. My son especially loved enjoying his own onsen experience in the bathtub, which made our stay even more memorable. The refillable water provided by the hotel was another thoughtful convenience that we truly appreciated. The frequent shuttle service to Karuizawa train station added great ease to our travels and enhanced the overall experience. A truly wonderful stay that exceeded expectations — we look forward to returning again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kun Tat

Liked: Cleanliness, amenities, property conditions & facilities
the room is tidy and clean, staff are friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

oi ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Wang Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort

The environment is comfortable and admirable
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Suen Suk Kwan

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable, relax and enjoyable trip in Karuizawa
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and clean room, staffs are helpful and respond promptly with my request. Will definitely stay again in this hotel.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Margery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

AZMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEW lodge feel, zenful resort at Karuizawa

lodge feel resort. shuttle bus service to train station, very convenient. zenful design, comfortable room, great service of staffs. LOVE IT ~
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Stayed 1 night in Nov 2024
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is comfortable, the staff is good, the environment is beautiful, there is almost no nightlife
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sau Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the walking place in the property
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Yuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Beautiful

It’s clean and beautiful. Staff is very nice. They also offer shuttle bus to train station.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a peaceful stay

The hotel is comfortable, the staff is good, the environment is beautiful and the place is neat and clean. I hope the hotel’s bars or restaurants can operate later. Apart from the spa and gym, we have no place to relax at night.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. The room was new, clean and spacious. With balcony overlooking a forest and creek. The staff was nice and attentive. The shuttle to the train station convenient.
Stayed 1 night in Oct 2023