Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel Karuizawa Cross

3.0 star property
Family-friendly hotel with 2 restaurants and a nightclub

Choose dates to view prices

Hotel Karuizawa Cross offers a lively atmosphere near the boardwalk with a nightclub and free manager's reception. Enjoy Italian dishes at two restaurants or relax on the terrace. Free in-room WiFi, an art gallery, shopping mall, and multilingual staff are available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Church view

Church view | Pillowtop beds, in-room safe, individually decorated

Church view

10.0 out of 10
Exceptional
(1 review)

Highlights

Porch/lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Asia Oriental (1)

Asia Oriental (1) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons

View all photos for Asia Oriental (2)

Asia Oriental (2) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for Square View (1)

Square View (1) | Pillowtop beds, in-room safe, individually decorated

Square View (1)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 49 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Square View (2)

Square View (2) | Pillowtop beds, in-room safe, individually decorated

Square View (2)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 39 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | Pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 55 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bunk Superior (3)

Bunk Superior (3) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Bunk Superior (1)

Bunk Superior (1) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Bunk Superior (2)

Bunk Superior (2) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Patio Superior

Patio Superior | Pillowtop beds, in-room safe, individually decorated

Patio Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 31 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Twin Superior

Twin Superior | Pillowtop beds, in-room safe, individually decorated

Twin Superior

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Design Twin Room

Design Twin Room | Pillowtop beds, in-room safe, individually decorated

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Design Double Room

Design Double Room | Pillowtop beds, in-room safe, individually decorated

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Terrace Superior

Terrace Superior | Pillowtop beds, in-room safe, individually decorated

Terrace Superior

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 38 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • St. Paul's Catholic Church Karuizawa - 2 min walk - 0.1 miles
  • Karuizawa New Art Museum - 15 min walk - 0.8 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.1 miles
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 1.5 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪ミカド珈琲 軽井沢旧道店 - ‬3 min walk
  • ‪鴨麺と炭焼き処 あさま - ‬1 min walk
  • ‪杉養蜂園 - ‬2 min walk
  • ‪CAFE SAKU G - ‬1 min walk
  • ‪造田製麺所 - ‬1 min walk

About this property

Hotel Karuizawa Cross

Family-friendly hotel near Karuizawa Prince Hotel Ski Resort
Consider a stay at Hotel Karuizawa Cross and take advantage of a nightclub, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • Free self parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), an electric car charging station, and a vending machine
  • An elevator, a banquet hall, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Baby monitors, highchairs, and children's slippers
  • Pillowtop mattresses and free cribs/infant beds
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Refrigerators, children's dinnerware, and free tea bags/instant coffee

Similar properties

Hot springs
Karuizawa Prince Hotel West
  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.6 out of 10, Excellent, 1,002 reviews
Karuizawa Prince Hotel West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping mall
  • Ski passes
  • Ski storage
  • Wine tours

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Is Hotel Karuizawa Cross pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Karuizawa Cross?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Karuizawa Cross?

Check-out is at 11:00 AM.

Where is Hotel Karuizawa Cross located?

This family-friendly Karuizawa hotel is located near a boardwalk/promenade, just steps from St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Karuizawa Prince Hotel Ski Resort is 1.7 mi (2.8 km) away. Karuizawa Station is 24 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 354 out of 560 reviews
Rating 8 - Good. 158 out of 560 reviews
Rating 6 - Okay. 35 out of 560 reviews
Rating 4 - Poor. 6 out of 560 reviews
Rating 2 - Terrible. 7 out of 560 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good access. Much recommendable.
Stayed 1 night in Aug 2025

10/10 Excellent

KAZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was delighted with everything, including the bed and other properties.
Stayed 1 night in Aug 2025

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, location, and service. I highly recommend
Stayed 1 night in Nov 2022

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and lovely hotel

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024

8/10 Good

Lam Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

8/10 Good

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is within walking distance to old ginza st. Love the ample parking behind the property. Never had to stress for getting a lot. The staff are friendly and efficient. We had the room with the loft beds. The kids love them. The stairs leading to the bunk beds are sturdy and well installed. The bathroom is huge and had all the amenities we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

HY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room condition very nice. Would definitely come back again.
Stayed 1 night in Mar 2023

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yee Ming Avis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room. Coffee cups are impressive
Stayed 1 night in Jun 2023

10/10 Excellent

Wai Chung Amy

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic hotel at the super convenient location. The room was spacious and clean. Just love it! Unbeatable!
Stayed 1 night in Apr 2023

10/10 Excellent

Wong Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from the station if you walk on foot.
Stayed 1 night in Jun 2024

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Karuizawa

Excellent stay in Karuizawa. Highly recommend. Located right on Ginza shopping street, convenient location to check out karuizawa and many great restaurants in walking distance. Free parking provided. The staff were great , they were very accommodating and helped made arrangements for my trip. Thank you and greatly appreciated.
Stayed 3 nights in Dec 2022

10/10 Excellent

Huiyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

8/10 Good

Fenny

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room .staffs vary helpful. Room light a bit dark
Stayed 2 nights in Jan 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent except no laundry service or self-serve laundry provided in the hotel. Otherwise, it would be a prefect 10 score.
Stayed 2 nights in May 2024

10/10 Excellent

Mitsuaki

Liked: Cleanliness, amenities, property conditions & facilities
客室のほとんどが離れのよう。２Fのみなので、上の階の足音が無い。
Stayed 1 night in Oct 2025

4/10 Poor

HIROE

Liked: Cleanliness
Disliked: Property conditions & facilities
3人部屋は雰囲気があって良かったけど、年配の人達は段差につまづいて危ない。
Stayed 1 night in Oct 2025

10/10 Excellent

KANATANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいスタッフ対応。部屋の無料アップグレードもこちらの都合に合わせてくれました。軽井沢観光ではロケーションも申し分ないと思います。また次の機会も利用したいと思います。
Stayed 1 night in Sep 2025

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々が丁寧で、気持ちよく利用できた。外のテーブルが気持ちよかった。最高の旅行でした。
Stayed 1 night in Sep 2025

4/10 Poor

マリ

朝食付きで2泊したが、朝食が2回とも全く同じメニューだったのがとても残念。食べる人のことを考えてほしいと思った。
Stayed 2 nights in Sep 2025

10/10 Excellent

Nobue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BBQが雨でできず残念。 それ以外は大満足。 次回はBBQしたいです
Stayed 1 night in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.