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Hotel Karuizawa Cross

3.0 star property
Family-friendly hotel with 2 restaurants and a nightclub

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Photo gallery for Hotel Karuizawa Cross

Reception
Fireplace
Front of property
Bunk Superior (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated
Bunk Superior (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Church view

Church view | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Church view

Highlights

Porch/lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Resort view
  • 36.12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Design Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 29.55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Design Twin Room

Design Twin Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Design Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 28.84 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • City view
  • 55.02 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bunk Superior (1)

Bunk Superior (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 43.71 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Square View (2)

Square View (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View (2)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 38.88 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Superior

Twin Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Twin Superior

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33.49 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Bunk Superior (2)

Bunk Superior (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 38.80 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Bunk Superior (3)

Bunk Superior (3) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 38.80 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Patio Superior

Patio Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Patio Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 31.35 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Asia Oriental (2)

Asia Oriental (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 49.07 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for Square View (1)

Square View (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View (1)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 49.07 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Terrace Superior

Terrace Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Terrace Superior

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 38.32 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Asia Oriental (1)

Asia Oriental (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Free extra futon mattress
  • 59.53 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons

View all photos for Twin Superior Room

Exterior

Twin Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Asia Oriental Room 1

1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental Room 1

  • Sleeps 8
  • 4 Twin Futons and 2 Queen Beds

Family Room with Terrace

  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 2 Double Beds

View all photos for Run Of House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run Of House

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

1 bedroom, pillowtop beds, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

King Suite

  • Sleeps 6
  • 2 King Beds

Deluxe, Semi-Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Church View

1 bedroom, pillowtop beds, in-room safe, individually decorated

Church View

  • Sleeps 3
  • 1 King Bed

View all photos for Square View Room 1

Exterior

Square View Room 1

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Terrace Superior Room

1 bedroom, pillowtop beds, in-room safe, individually decorated

Terrace Superior Room

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Asia Oriental Room 2

1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental Room 2

  • Sleeps 6
  • 2 Twin Futons and 2 Queen Beds

View all photos for Square View Room 2

1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View Room 2

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi-Double Room

1 bedroom, pillowtop beds, in-room safe, individually decorated

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Deluxe Queen Suite

  • Sleeps 6
  • 2 Twin Futons and 2 Queen Beds

Bunk Superior Room 1

  • Sleeps 4
  • 1 Twin Bunk Bed

View all photos for Twin Room

Exterior

Twin Room

  • Sleeps 2
  • 2 Double Beds

Bunk Superior Room 2

  • Sleeps 5
  • 1 Twin Bunk Bed

Superior Room With Patio

  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

Bunk Superior Room 3

  • Sleeps 6
  • 1 Twin Bunk Bed

View all photos for Kyu Karu Patio Room

1 bedroom, pillowtop beds, in-room safe, individually decorated

Kyu Karu Patio Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe, Semi-Double

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe, Semi-Double

  • Sleeps 6
  • 1 Double Bed

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About the neighborhood

Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • Kumoba Pond - 20 min walk - 1.1 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.5 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.7 miles
  • Hoshino Onsen Hot Spring - 8 min drive - 4.1 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪気まぐれカフェ辻堂 - ‬3 min walk
  • ‪ミカド珈琲軽井沢旧道店 - ‬3 min walk
  • ‪Cafe Meriggiare - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪フランス・ベーカリー - ‬2 min walk

About this property

Hotel Karuizawa Cross

Family-friendly hotel near Karuizawa Prince Shopping Plaza
Consider a stay at Hotel Karuizawa Cross and take advantage of a nightclub, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • Free self parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), an electric car charging station, and a banquet hall
  • Luggage storage, coworking spaces, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Baby monitors, highchairs, and children's slippers
  • Pillowtop mattresses and free cribs/infant beds
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Refrigerators, children's dinnerware, and free tea bags/instant coffee

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping mall
  • Ski passes
  • Ski storage
  • Wine tours

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Is Hotel Karuizawa Cross pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Karuizawa Cross?

Self parking is free at this property.

What time is check-in at Hotel Karuizawa Cross?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Karuizawa Cross?

Check-out is at 11:00 AM.

Where is Hotel Karuizawa Cross located?

This family-friendly Karuizawa hotel is located near a boardwalk/promenade, just steps from St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. Alexander Shaw Memorial Hall and Karuizawa Shaw Memorial Church are also within 10 minutes. Karuizawa Station is 24 minutes by foot.

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Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 533 reviews
Rating 8 - Good. 153 out of 533 reviews
Rating 6 - Okay. 34 out of 533 reviews
Rating 4 - Poor. 4 out of 533 reviews
Rating 2 - Terrible. 7 out of 533 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025

10/10

Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10

Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025

10/10

The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024

10/10

Hotel is excellent with helpful staffs, clean and comfortable beds. It will be much better if the room can provide larger coffee table and one more chair.
Stayed 2 nights in Apr 2025

10/10

Nice service
Stayed 2 nights in Apr 2025

10/10

Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024

10/10

Perfect place for vacation
Stayed 2 nights in Jul 2024

10/10

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

10/10

Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024

10/10

seem like renovating the outdoor shops on 2nd floor into hotel room, so the windows are facing the walkway. Only a few rooms. Close to famous shopping area. Spacious.
Stayed 1 night in Mar 2025

8/10

Highly recommend !
Stayed 1 night in Aug 2024

10/10

Friendly staff in front desk and were helpful. Hotel is in a convenient location with walkable distance to Karuizawa station and other attractions. Room is spacious and soundproofed.
Stayed 2 nights in Nov 2024

10/10

Amazing service!
Stayed 1 night in Nov 2024

10/10

Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

8/10

The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10

Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024

10/10

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024

8/10

Very clean and proper. Staff was very friedly.
Stayed 1 night in Mar 2024

10/10

This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024

8/10

The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024

8/10

Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10

good
Stayed 1 night in Jan 2025

10/10

A little far from the station if you walk on foot.
Stayed 1 night in Jun 2024

8/10

We had a pleasant stay. The room was perfect. A bit dissapointed by the breakfast. Would not recommend to take it as there is marvelous places to take breakfast near by.
Stayed 2 nights in Mar 2024