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HOSHINOYA Karuizawa

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Niwaroji (Junior Villa Grand)  | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers - HOSHINOYA Karuizawa (Karuizawa)
Hot springs - HOSHINOYA Karuizawa (Karuizawa)
Hot springs - HOSHINOYA Karuizawa (Karuizawa)
Luxury
5.0 star property
9.2

Wonderful

Forest sanctuary with hot springs

Surrounded by maple forests, the resort's two hot spring baths offer a serene escape. Guests can unwind on private balconies overlooking the gentle stream where ducks swim by. The exceptional dining experience is complemented by attentive staff who personalize your stay.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Niwaroji (Junior Villa Grand) 

Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Grand) 

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Niwaroji (Junior Villa Maisonette) 

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Maisonette) 

  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Mizunami (Water Side King) 

Mizunami (Water Side King)  | Garden

Mizunami (Water Side King) 

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Yamaroji (Mountain view) 

Yamaroji (Mountain view)  | Living room | Heated floors

Yamaroji (Mountain view) 

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yamaroji (Mountain Side King) 

Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk

Yamaroji (Mountain Side King) 

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Yamaroji (Mountain Side)

Yamaroji (Mountain Side) | Living room | Heated floors

Yamaroji (Mountain Side)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 67 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Mizunami (Water side) 

Mizunami (Water side)  | Premium bedding, minibar, in-room safe, desk

Mizunami (Water side) 

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 57 sq m
  • Sleeps 3
  • 3 Large Twin Beds

About the neighborhood

Located in Karuizawa, HOSHINOYA Karuizawa is in the mountains and on a river. Karuizawa Prince Shopping Plaza and Harnile Terrace are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Joshin'etsu-kogen National Park and Karuizawa Wild Bird Sanctuary. Traveling with kids? Consider Karuizawa Toy Kingdom and Yukawa Furusato Park. Take an opportunity to explore the area for outdoor excitement like horse riding and other activities like skiing. Visit our Karuizawa travel guide
View more Lodges in Karuizawa
Map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194

What's nearby

  • Karuizawa_KaruizawaChurch_553248621532773829-2
    Karuizawa Kogen Church
    3 min walk - 0.2 miles
  • Karuizawa_KaruizawaStoneChurch_553248621532773828-2
    Karuizawa Stone Church
    6 min walk - 0.4 miles
  • Hoshino Onsen Hot Spring
    Hoshino Onsen Hot Spring
    12 min walk - 0.7 miles
  • Harnile Terrace
    2 min walk - 0.1 miles
  • Karuizawa Wild Bird Sanctuary
    16 min walk - 0.9 miles

Getting around

  • Karuizawa Station
    14 min drive

Restaurants

  • せきれい橋川上庵
    4 min walk
  • ベーカリー&レストラン 沢村
    3 min walk
  • 丸山珈琲
    4 min walk
  • THE COWBOY HOUSE
    5 min walk
  • 村民食堂
    8 min walk

About this property

HOSHINOYA Karuizawa

Luxury family-friendly lodge near Karuizawa Prince Shopping Plaza
Take advantage of an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at HOSHINOYA Karuizawa. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and hot springs on site
  • Supervised childcare (surcharge), massage treatment rooms, and a front-desk safe
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • Balconies or patios, wardrobes/closets, and heated floors

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  • Parking included
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 429 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping available once per stay (for a fee)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3500 per person
  • Housekeeping fee: JPY 9680 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

Frequently asked questions

Is HOSHINOYA Karuizawa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HOSHINOYA Karuizawa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at HOSHINOYA Karuizawa?

Check-out is at noon.

Where is HOSHINOYA Karuizawa located?

This family-friendly Karuizawa lodge is located on the boardwalk/promenade, just steps from Karuizawa Kogen Church and Harnile Terrace. Karuizawa Wild Bird Sanctuary and Karuizawa Stone Church are also within 15 minutes.

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Reviews

HOSHINOYA Karuizawa Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 170 out of 237 reviews
Rating 8 - Good. 44 out of 237 reviews
Rating 6 - Okay. 14 out of 237 reviews
Rating 4 - Poor. 5 out of 237 reviews
Rating 2 - Terrible. 4 out of 237 reviews

Reviews

Verified

10/10 Excellent

Joseph Muchun

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel and extremely friendly staffs with wonderful hot springs.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gilbert Yiu Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is amazingly comfortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yongje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had very wonderful time eith your remarkable service and hospitality.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Joongwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and excellent hospitality
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

YUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience

The service during my stay in Hoshinoya was the best. It was good time to fully enjoy nature during my stay. Thank you very much to all member of Hoshinoya.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my all time favorite hotels.

I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hoshinoya Karuizawa

Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Beautiful resort. So pretty during Autumn season. Come here to enjoy the scenery and slow things down. We really enjoyed the breakfast and onsen facility here. Love their afternoon tea and sake bar!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ka Ho

Liked: Cleanliness, staff & service, amenities
Staff are very professional, dedicated and polite
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gateway choice!

This resort is peaceful and full of energy. The dinner is quite amazing and service is very very nice.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Khai Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant to talk to. The place is steeped in culture and has a long history.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Yan Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a peaceful place...you don't have TV and cables here. It has a bueatiful garden with multiple ponds. The bath facility is so so. Do not expect too much. This is the place for meditation and not-think-anything. The room price is going up too much if you not reserve earlier than you expect.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MS

The view is excellent, service is good, meals are yammy, every thing is attractive for next stay. Except a stuff in the front desk is not friendly to new visitor. She missed my booking and ask to contact with Hotel.com strongly at that time even I show her Hote.com confirmation letter and would like to pay for a new room till her college found my reservation. It's great that I got my room after 30 minutes in communication with her. Otherwise, I cannot image heavy snowing and darker outside without a room for stay. It's my first visit Karuizawa and first time to Hoshinoya Karuizawa. Amazing front dest service!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Francis Edilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Nothing more you could ask for.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Reema

Liked: Cleanliness, amenities, property conditions & facilities
Lovely people, gorgeous property. Book restaurant on premises in advance.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the more memorable experiences and stays I've ever had - the loveliest even. Everything from the decor to the hospitality of the entire staff to the food to the meditation bath was a testament to intentionality. The attention to detail and storytelling of the omakase dinner at the restaurant was my absolute favorite part of our entire stay. Can't wait to return, hopefully for many years to come!
Stayed 2 nights in Nov 2025