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Mercure Karpacz Skalny

Property class: 3

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Photo gallery for Mercure Karpacz Skalny

An indoor swimming pool with clear glass walls, metal pool ladders, and a tiled floor. - Mercure Karpacz Skalny (Karpacz)
The entrance of the Mercure Hotel with a glass canopy and a sign above the doors. - Mercure Karpacz Skalny (Karpacz)
A spacious lounge area with wooden flooring, modern seating, and a ceiling with a grid pattern. - Mercure Karpacz Skalny (Karpacz)
A spacious lobby with a wooden ceiling, a stone fireplace, and a statue. - Mercure Karpacz Skalny (Karpacz)
A row of white lounge chairs aligned against a glass wall with a potted plant in the center. - Mercure Karpacz Skalny (Karpacz)
Take advantage of an airport shuttle, a terrace, and a garden at Mercure Karpacz Skalny. Active travelers can enjoy cycling at this hotel. Treat yourself to a body treatment, a manicure/pedicure, or a body scrub at the onsite spa. The on-site restaurant, Liczyrzepa, offers breakfast, lunch, and dinner. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 2 Twin Beds, Ground Floor

A hotel room with two beds, a desk, a chair, a small table, a lamp, a TV, and a window with curtains.

Standard Twin Room, 2 Twin Beds, Ground Floor

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, a desk, and a large window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a desk, two beds, a chair, a small table, and a lamp.

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Karpacz, Mercure Karpacz Skalny is in the mountains and near a boardwalk/promenade. Sports and Tourism Museum and Toy Town Museum are cultural highlights, and some of the area's attractions include Western City and Alpine Coaster. Traveling with kids? Consider Siruwia Japanese Garden, or check out an event or a game at Municipal Stadium. Take in the nearby slopes with downhill skiing, snowboarding, and skiing lessons, or check out other outdoor activities such as sledding. Visit our Karpacz travel guide
Map
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540

What's nearby

  • A large, multi-tiered observation tower with a circular design and multiple windows.
    Karkonosze National Park
    15 min walk - 0.8 miles
  • A cup of coffee with latte art on a menu.
    Karpacz Ski Resort
    8 min drive - 2.0 miles
  • Alpine Coaster
    14 min walk - 0.8 miles
  • Bialy Jar Ski Lift
    14 min walk - 0.8 miles
  • Kolorowa Ski Lift
    14 min walk - 0.8 miles

Getting around

  • Jelenia Gora Station
    27 min drive
  • Wroclaw (WRO-Copernicus)
    123 min drive

Restaurants

  • Pod Jesionami
    5 min drive
  • Trattoria Mamma Mia
    4 min drive
  • Good & One
    9 min walk
  • Szum i Rosa
    6 min drive
  • Love Krove
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 40 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 75 for adults and PLN 37.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Liczyrzepa

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service
  • Porter/bellhop

Business services

  • 3,122 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.46 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 37.50 for children
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Mercure Karpacz Skalny have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Mercure Karpacz Skalny pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 40 per day. Limited spots are available.

What time is check-in at Mercure Karpacz Skalny?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Mercure Karpacz Skalny?

Check-out is at noon.

Does Mercure Karpacz Skalny provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 500 per vehicle applies.

Where is Mercure Karpacz Skalny located?

This family-friendly Karpacz hotel is located in the mountains, within a 10-minute walk of Relaks Slope and Park Bajek. Sports and Tourism Museum and Alpine Coaster are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Karpacz Skalny Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 172 reviews
Rating 8 - Good. 63 out of 172 reviews
Rating 6 - Okay. 19 out of 172 reviews
Rating 4 - Poor. 3 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

Reviews

Verified review

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dog friendly hotel

Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Cleaning could be better. The food was nice and there was a good variety of food. We preferred a la cart. The hotel is located close to the center of the town, but also surrounded by nature.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für unseren ersten Urlaub in Polen hätten wir kein besseres Hotel wählen können. Modern, stilvoll und unglaublich sauber. Man merkt, dass hier viel Wert auf Pflege und Qualität gelegt wird. Probleme? Falls überhaupt welche auftreten, werden sie sofort und professionell gelöst. Die Lage ist ein Traum: zentral, perfekt für Wanderungen und nur wenige Schritte von der charmanten Innenstadt entfernt. Das Frühstück war ein Highlight, und das Hotelrestaurant hat uns so überzeugt, dass wir gleich mehrfach dort essen waren. Lediglich der Preis für den Parkplatz könnte etwas niedriger sein.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren vor 23 Jahren das letzte Mal vor Ort und es ist super schön geworden. Das Personal ist extrem freundlich und das Frühstücksbuffet ist herausragend. Lage des Hotels Man kann in ca. 5 Minuten zu Fuß den Aufstieg zur Schneekoppe antreten. Zurück haben wir den Lift genommen und sind von dem Lift mit ca. 50 Minuten Fußweg zum Hotel gelaufen - Für uns ein absoluter Traum! Die Innenstadt und die Kirche Wang sind ebenfalls direkt zu Fuß zu erreichen. Ein schöner Stausee mit Restaurant ebenso. Zimmer -Ausblick und Gestaltung: Unsere Gruppe war in unterschiedlichen Etagen (1,2 und 3 Etage) mit unterschiedlichen Blickrichtungen (Wald oder Innenhof). Die Zimmer im 1 OG Richtung Wald waren recht dunkel und es war schade, dass diese keine große Fototapete hatten wie die Zimmer weiter oben. Das hat sie etwas älter gemacht. -Bad: Von allen Zimmern hatte nur eins eine Dusche, die anderen waren mit Badewannen ausgestattet. Das ist je nach Fitness des Gastes zu Berücksichtigen. -Ablageflächen: Die Ablageflächen bestehen aus: Garderobe, Schrank mit Möglichkeit zum Hängen, Fächern, Safe, Ablage für den Koffer auf angenehmer Höhe und einer langen Fläche, die ebenfalls als Schreibtisch fungiert. Absolut herausragend gut! Es ist für alle Eventualitäten die passende Fläche da. Gerade, dass der Koffer in angenehmer Höhe aufgeklappt werden kann und den Raum nicht versperrt ist super! Schwimmbadzeiten: Zusätzlich fände ich es toll, wenn das Schwimmbad schon früher (zB. 7Uhr) aufmacht.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in war eine Katastrophe. Obwohl zwei Zimmer gebucht, war die Dame an der Rezeption der Meinung, nur ein Zimmer wäre gebucht. Erst nach mehrmaligem Vorzeigen der Buchungsunterlagen, bekamen wir das zweite Zimmer. Also immer Buchungsunterlagen dabei haben! Zimmer und Pool sind in die Jahre gekommen, müssten dringend modernisiert werden. Aber ansonsten ist es sehr urig, gerade im Restaurant. Man muss aber wissen, dass gefühlt jeder Gast mit einem Hund da ist. Muss man mögen, wenn man im Restaurant ist und man das Gefühl hat, man wäre im Zoo.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durchgängig renoviertes Hotel mit gutem Service

Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wygodnie

Miła obsługa , czysto , wygodnie , blisko lotniska
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr schön. Das Hotel ist sehr kinderfreundlich.
Stayed 4 nights in Jan 2022
Verified review

8/10 Good

KRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break in Karpasz

Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort

W sam raz na krótki pobyt.

Obiekt ma już swoje lata co widać gołym okiem. Pokój i łazienka ok chociaż mały remont i odświeżenie by się przydało. Lobby i bar odnowiona. Fajna sala zabaw dla dzieci. Restauracja czynna od 13 wiec jeśli która chce się napić kawy z jakimś deserem to niestety przekąski dopiero od 13. Obsługa miła i kompetentna.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
świetny pobyt. super lokalizacja. bardzo miła obsługa. dobre śniadania.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Dobra lokalizacja. Miła obsługa. Jedynie cena za parking wyższa niż w opisie.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

warto

Godny polecenia. Wszystko na plus. Bez zastrzeżeń.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima uitvalsbasis in Karpacz

Net buiten het centrum, vnl winkelstraat. 10 minuten lopen of zoals voor ons: 5 minuten fietsen. Een fraai hotel dat voor ons 2 eigenlijk perfect was. Een prima punt om je wandeltocht(en) mee te beginnen. Er begint er zelfs 1 recht tegenover het hotel!. Wij zouden hier zeker terugkomen mochten we hier ooit weer naartoe gaan.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020
Verified review

8/10 Good

Bartlomiej

Liked: Staff & service, property conditions & facilities, room comfort
Dobra lokalizacja, dobre śniadania. Dużo niedogodności związanych z koronawirusem. Drogi parking.
Stayed 4 nights in Aug 2020
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam hotel Mercure

Hotel czysty, zadbany, blisko centrum. Obsługa uśmiechnięta, pomocna, z pewnością stanowi duży walor hotelu. Pokoje wygodne i czyste, aczkolwiek nie były sprzątane podczas pobytu. Hotel wydaje się być bezpiecznym miejscem do spędzania urlopu w czasach pandemii, w wielu miejscach można znaleźć płyny do dezynfekcji, obsługa nosi maseczki, z pokoju zabaw wyniesione zostały zabawki, które ciężko szybko oczyścić, wszędzie oznaczenie dotyczące zachowania ostrożności - dla zapominalskich. Polecam, jeśli ktoś się wybiera do Karpacza, bo nawet w deszczową pogodę można doskonale odpocząć w hotelu.
Stayed 4 nights in Jul 2020
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam na pobyt z dziecmi.wszedzie blisko, wiele atrakcji w okolicy, bardzo nila obsluga
Stayed 5 nights in Sep 2019
Verified review

8/10 Good

SGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht weit vom Ortskern entfernt. Ruhige Lage. Frühstück gut, beim Abendessen sich 2 x vergewissern das man auch richtig verstanden wurde. Betten etwas zu weich für mich aber Zimmer sauber und OK. Leider nur ZDF zu empfangen.
Stayed 4 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer o.k. Personal freundlichen, für unseren kurz Aufenthalt super i.O.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Elwira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super wypoczynek !!!

Bardzo miło wspominam pobyt w Mercury Karpacz.
Stayed 4 nights in Jul 2019