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Phuket Emerald Beach Resort

4.5 star property
Luxury hotel with 2 outdoor pools and free water park access

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Photo gallery for Phuket Emerald Beach Resort

Reception
Swim-up bar
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Family Room, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room, Pool View

Family Room, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Family Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Garden View

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Bathrobes
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Pool Access

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Pool Access

Family Room, Pool Access | In-room safe, desk, soundproofing, iron/ironing board

Family Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Pool View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Pool Access

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Pool Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Pool Access

In-room safe, desk, soundproofing, iron/ironing board

Family Pool Access

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

View all photos for Family Pool View

In-room safe, desk, soundproofing, iron/ironing board

Family Pool View

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Family Pool View

In-room safe, desk, soundproofing, iron/ironing board

Grand Family Pool View

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
202/19, Karon Road, Karon Sub-district, Karon, Phuket Province, 83100

What's nearby

  • Karon Beach - 3 min walk - 0.2 miles
  • Karon Market - 8 min walk - 0.5 miles
  • Kata Beach - 4 min drive - 2.4 miles
  • Kata Noi Beach - 7 min drive - 3.6 miles
  • Big Buddha - 12 min drive - 6.7 miles

Getting around

  • Phuket Intl. Airport (HKT) - 69 min drive

Restaurants

  • ‪Sweet & Sour Restaurant - ‬11 min walk
  • ‪Soul - ‬5 min walk
  • ‪Sutin Bar - ‬8 min walk
  • ‪Up Seafood Karon Beach Phuket - ‬8 min walk
  • ‪Karon Sea Food - ‬9 min walk

About this property

Phuket Emerald Beach Resort

Luxury family-friendly hotel near Karon Beach
Free water park access, a poolside bar, and a coffee shop/cafe are just a few of the amenities provided at Phuket Emerald Beach Resort. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and beach towels
  • A 24-hour front desk
Room features
All 282 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 20 to May 26:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Phuket Emerald Beach Karon
Phuket Emerald Beach Resort Hotel
Phuket Emerald Beach Resort Karon
Phuket Emerald Beach Resort Hotel Karon

Frequently asked questions

Does Phuket Emerald Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Phuket Emerald Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phuket Emerald Beach Resort?

Self parking is free at this property.

What time is check-in at Phuket Emerald Beach Resort?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Phuket Emerald Beach Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Phuket Emerald Beach Resort located?

This family-friendly Karon hotel is located by the ocean, within 1 mi (2 km) of Karon Beach Roundabout and Karon Beach. Kata Beach and Kata Noi Beach are also within 3 mi (5 km).

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Phuket Emerald Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family get away, staffs are friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families
Stayed 3 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on pictures

Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
Stayed 8 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chwee Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter liked the amenities. She enjoyed staying at this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 4 nights in Apr 2024

2/10 Terrible

Eliezer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap towels Very slow service. Hot water in the shower not working good
Stayed 3 nights in Dec 2024

6/10 Okay

Ai

Liked: Cleanliness, property conditions & facilities
They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
Stayed 12 nights in Jun 2024

10/10 Excellent

Yee K

Liked: Cleanliness, staff & service, room comfort

Regret I didn't stay longer

Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My review

Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Stayed 4 nights in Apr 2024

4/10 Poor

Norbert

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

NOT a 5-star hotel

I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.
Stayed 7 nights in Nov 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid.
Stayed 5 nights in Oct 2024

8/10 Good

Vivian

Stayed 5 nights in Jan 2025

8/10 Good

JINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설
Stayed 2 nights in Dec 2024

6/10 Okay

MARIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jin Joo

Stayed 2 nights in Oct 2024

10/10 Excellent

Tonggoon

Stayed 2 nights in Nov 2024

10/10 Excellent

MOTOKUNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Akinori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

GRETHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales. Behagelig opphold.

Hadde familierom med pool access. På nett kan dette kun bestilles for to voksne og ett barn under 12 år, men vi var to voksne og to tenåringer. Ikke noe problem, god plass! Ordnet bestillingen via resepsjonen til hotellet. Store rom, bra utvalg på frokostbuffet. Basseng for alle aldre. Flott førsteinntrykk. Noe dårlig renhold av rom. Masse støv under senger og mugg i fugenene nederst i dusjen. Brukte en av hotellets tannbørster til å fjerne noe av dette! Alltid flere ting som var tomt på frokostbuffet, spesielt glass, juice, syltetøy, frukt. Betjeningen sene med å rydde bord og dekke på igjen, men er to etasjer med bord hvis man vil ta med maten å sitte oppe. Flere barer. Aktiviteter, spesielt for de minste barna. Treningsrommet stusselig. Rolig område uten partyfaktor. Mange spisesteder rett på utsiden. Drosjer og tuk-tuk rett på utsiden. Stranda rett over gata.
Stayed 12 nights in Mar 2024