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Phuket Emerald Beach Resort

4.5 star property
Unwind in paradise with access to an amazing water park and multiple pools. Refresh your senses at this family-friendly beach resort.

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Photo gallery for Phuket Emerald Beach Resort

Exterior - Phuket Emerald Beach Resort (Karon)
Restaurant - Phuket Emerald Beach Resort (Karon)
Waterslide - Phuket Emerald Beach Resort (Karon)
Poolside bar - Phuket Emerald Beach Resort (Karon)
Dining - Phuket Emerald Beach Resort (Karon)
Escape to Phuket Emerald Beach Resort, where tropical gardens and luxurious amenities create a relaxing haven. Enjoy free water park access, sip cocktails at the poolside bar, or unwind with a coffee from the coffee shop/cafe. Take advantage of 3 outdoor pools and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

View all photos for Deluxe Room, Pool View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Pool View

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Pool View

Family Room, Pool View | In-room safe, desk, laptop workspace, soundproofing

Family Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, Pool Access

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Pool Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Pool Access

Family Room, Pool Access | In-room safe, desk, laptop workspace, soundproofing

Family Room, Pool Access

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Karon, Phuket Emerald Beach Resort is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Karon Beach and Kata Beach. Traveling with kids? Consider Dino Park Mini Golf, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Jet skiing, snorkeling and water skiing adventures can be found near the property. Visit our Karon travel guide
Map
202/19, Karon Road, Karon Sub-district, Karon, Phuket Province, 83100

What's nearby

  • Karon Beach
    Karon Beach
    3 min walk - 0.2 miles
  • WAT KARON MARKET, KARON, PHUKET, THAILAND FEBRUARY 16 2013: Vendor has snack market stall under temple building
    Karon Market
    16 min walk - 0.9 miles
  • Another view of Karon Temple at Phuket Province in Thailand
    Karon Temple
    16 min walk - 0.9 miles
  • Karon Dragon
    2 min walk - 0.1 miles
  • Karon Beach Roundabout
    7 min walk - 0.4 miles

Getting around

  • Phuket Intl. Airport (HKT)
    69 min drive

Restaurants

  • Sea Breeze Bar & Restaurant
    1 min walk
  • Garang Karon
    4 min walk
  • Seafood Champion
    1 min walk
  • Butterfly Bistro @ Karon Beach
    3 min walk
  • Pasha Turkish & Thai Restaurant Karon Beach
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 850 for adults and THB 425 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 850 for adults and THB 425 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Phuket Emerald Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Phuket Emerald Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Phuket Emerald Beach Resort?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Phuket Emerald Beach Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Phuket Emerald Beach Resort located?

This family-friendly Karon hotel is located by the ocean, within 1 mi (2 km) of Karon Beach Roundabout and Karon Beach. Kata Beach and Kata Noi Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phuket Emerald Beach Resort Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Amenities

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested for complimentary late check out and hotel acceded to that! Amazing service!
Stayed 5 nights in Jun 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff brilliant, beautiful rooms and very clean, great sized family room!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Resort was nice! Room was a good size for family of 4. The included breakfast was fine.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family get away, staffs are friendly and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Majed

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staffs and services
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Vj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter liked the amenities. She enjoyed staying at this hotel.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bea

The food and service was good. I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on pictures

Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

Chwee Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Yee K

Liked: Cleanliness, staff & service, room comfort

Regret I didn't stay longer

Stayed here after 3 days at a nearby Avista Grande hotel because it was sold out for the dates we wanted. Am so glad I decided to move hotels and move here. It was amazing. Rooms were clean. Breakfast was plenty. The slides were so fun. Didn't realize I had a pool access room or maybe it was a free upgrade? Location was also awesome compared to the previous hotel. Anyhow, really loved it and wish we had stayed longer.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Ai

Liked: Cleanliness, property conditions & facilities
They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My review

Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 9 nights in Apr 2026
Verified

8/10 Good

Marina

Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Tuyarakh

Disliked: Cleanliness, staff & service, amenities
They charge extra against what is advertised and their services weren't great either. Saw cockroaches several times which is extremely unhygienic. Gym was under maintenance almost through my stay and was open only 1 day. Overpriced and overadvertised! Wasn't a great stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Eliezer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap towels Very slow service. Hot water in the shower not working good
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.
Roof bar advertisers open, it was closed
Dirty nappies around the pool
Our balcony opening into the loud pool bar
Stayed 3 nights in May 2025
Verified

4/10 Poor

Norbert

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

NOT a 5-star hotel

I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.
Stayed 7 nights in Nov 2024