Novotel Karlsruhe City

Property class: 4

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Exterior - Novotel Karlsruhe City (Karlsruhe)
Spa - Novotel Karlsruhe City (Karlsruhe)
Daily buffet breakfast (EUR 25 per person) - Novotel Karlsruhe City (Karlsruhe)
Exterior - Novotel Karlsruhe City (Karlsruhe)
Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes - Novotel Karlsruhe City (Karlsruhe)
Novotel Karlsruhe City, in the heart of Karlsruhe City Centre, offers a sauna and steam room for post-sightseeing relaxation. Recharge at the gym, connect with WiFi in your room, and dine at Majolika restaurant. Multilingual staff help visitors navigate this upscale retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, 1 Double Bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Karlsruhe, Novotel Karlsruhe City is in the city center. Karlsruhe Theater (Badisches Staatstheater) and State theater of Baden are cultural highlights, and some of the area's activities can be experienced at Aumporn Traditionelle Thai Massage and Golf Club Bruchsal. Looking to enjoy an event or a game while in town? See what's happening at Europahalle or BBBank Wildpark. Spend some time exploring the area's activities, including golfing. Visit our Karlsruhe travel guide
Map
Festplatz 2, Karlsruhe, BW, 76137

What's nearby

  • Karlsruhe Convention Centre
    1 min walk - 0.1 miles
  • Karlsruhe Zoo
    4 min walk - 0.3 miles
  • Karlsruhe Theater (Badisches Staatstheater)
    6 min walk - 0.4 miles
  • Marketplace Square
    9 min walk - 0.5 miles
  • Karlsruhe Palace
    14 min walk - 0.8 miles

Getting around

  • Kongresszentrum U-Bahn
    3 min walk
  • Marktplatz (Pyramide U) Station
    9 min walk
  • Stuttgart Airport (STR)
    63 min drive

Restaurants

  • Starbucks
    5 min walk
  • NORDSEE
    5 min walk
  • Hans im Glück
    7 min walk
  • Segafredo Zanetti
    6 min walk
  • Electric Eel
    7 min walk

About this property

Novotel Karlsruhe City

Upscale hotel located in Karlsruhe City Centre
Consider a stay at Novotel Karlsruhe City and take advantage of a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Majolika, offers lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, an elevator, and smoke-free premises
  • 9 meeting rooms, a front-desk safe, and luggage storage
Room features
All 246 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with satellite channels
  • Free infant beds, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Majolika
  • Newsbar

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,842 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for EUR 26.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 24 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Hotel Karlsruhe City
Novotel Karlsruhe City
Accor Karlsruhe
Karlsruhe Novotel
Novotel Karlsruhe City Hotel
Novotel Karlsruhe City Hotel
Novotel Karlsruhe City Karlsruhe
Novotel Karlsruhe City Hotel Karlsruhe

Frequently asked questions

Is Novotel Karlsruhe City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 24 per day.

What time is check-in at Novotel Karlsruhe City?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Karlsruhe City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Karlsruhe City located?

Located in Karlsruhe City Centre, this hotel is within a 5-minute walk of Karlsruhe Convention Centre, State theater of Baden, and Karlsruhe Theater (Badisches Staatstheater). Karlsruhe Zoo and Marketplace Square are also within 10 minutes. Kongresszentrum U-Bahn and Ettlinger Tor Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Karlsruhe City Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 543 out of 969 reviews
Rating 8 - Good. 346 out of 969 reviews
Rating 6 - Okay. 55 out of 969 reviews
Rating 4 - Poor. 16 out of 969 reviews
Rating 2 - Terrible. 9 out of 969 reviews

Reviews

Verified

10/10 Excellent

Rolf Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great location and very helpful Staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great! Staff very friendly and service was excellent! Clean room with air conditioning.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

HARDEEP

Liked: Cleanliness, amenities, property conditions & facilities
The room was good and the staff was very friendly and helpful. The facility is very clean and well kept.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Novotel for 3 weeks whilst I was working in Karlsruhe. It's very well located near the theatre, the shopping mall and easy to walk into the town. The hotel is very clean and staff very helpful. It's a corporate style hotel, so very clean and functional. I don't think this would be relevant if one is there for a short stay, but for the longer 3 week stay it became difficult as the housekeeping time window is any time up to 3pm, so trying to plan my day around being out of the room for house keeping, was difficult and unpredictable. And their consistency on what they refilled (tissues, bathroom supplies, minibar, coffee etc) and clean sheets was also not consistent and I had to ask for things various times over the three weeks, that I felt should have been automatically attended to every day. However this is a small point as overall it's a very reliable and excellent hotel. And highest praise for how quiet it was!!
Stayed 12 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location with excellent service.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, well-situated close to the center and public transportation. Nice rooms and great shower (rain shower). Friendly staff.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Vita

Liked: Amenities
Wonderful staff! Clean rooms!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Great place to stay. Loved everything. Good location and very helpful staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Zhifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short but pleasant 2 night stay. Hotel room is clean and staff are friendly. Minibar is included. But the free internet service was a bit slow.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the property are very good. The room is comfortable and clean. The bathroom is modern and has a nice shower. Wifi is consistent with high bandwidth. There is a restaurant and bar next to the lobby. Food quality and service are hnhoffa. The hotel is directly across from the subway and just a few stops away from the Hauptbahnhoff.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

One-night business stay

Distinguishing between the rooms and the hotel as such seem to be approriate. Rooms gave a brand new impression: stylish but cosy combined with functional elements. The hotel as such is clean but lacking atmosphere. Staff at the bar was below standard of a 4* hotel.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Torsten

Liked: Cleanliness, staff & service
It’s a good Novotel with quite nice rooms, although the gym and sauna are quite poor/dated and the staff could be a bit more attentive. Overall nothing to complain about but also nothing to praise
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very very good and Novotel in Cardway and we make one more reservation because it was wonderful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Excellent hotel, one of the best I’ve stayed at. Breakfast was superb
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location and modern hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel next to the metro

Great hotel, 15 minute walk into the shopping area. Right next to the metro station.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Dror

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Acoustics is terrible 😔 . You can hear any step someone is taking from the above or from side rooms . Rooms cannot be heated which is something you should not expect from such hotel. Bottom line I had a rough night and will not choose it again with comperable other options
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
A typical Novotel. Nothing special but clean as you would expect.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Sören

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The air condition did not work properly
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war hervorragend und insbesondere beim Frühstück sehr zuvorkommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Es is ein rundum sorglos Paket
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Hotel bien situé et personnel très aimable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Antonio Aurélio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem estruturado! Confortável! Excelente café da manhã! Bem posicionado!
Stayed 1 night in Dec 2025