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Spa Resort Sanssouci

4.5 star property
Luxury resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Spa Resort Sanssouci

Indoor pool, sun loungers
Lobby sitting area
Sauna, hot tub, steam room, hot springs, Turkish bath, body treatments
Front of property - evening/night
Reception
Located near Hot Spring Colonnade, Spa Resort Sanssouci offers relaxation and recreation. Book a massage at the spa or play on the 18-hole golf course. Enjoy free in-room WiFi, shopping facilities, and three restaurants with international cuisine. Guests love the breakfast buffet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Parking available
Massage

Spa

Spa & Wellness Centrum Mercedes has a variety of ways to help you relax. The resort's spa offers massages and wellness treatments such as aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room, a sauna, and a hot tub.

Fitness facility
Massage

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room (Wellness access)

Minibar, in-room safe, desk, soundproofing

Double or Twin Room (Wellness access)

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
  • 19 sq m
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, Balcony, City View (Wellness access)

Double or Twin Room, Balcony, City View (Wellness access) | Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Balcony, City View (Wellness access)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
  • 19 sq m
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Wellness access)

Suite, 1 Bedroom (Wellness access) | Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Wellness access)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite (Wellness access)

Minibar, in-room safe, desk, soundproofing

Quadruple Room, Ensuite (Wellness access)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room (Wellness access)

Minibar, in-room safe, desk, soundproofing

Single Room (Wellness access)

7.6 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
  • 17 sq m
  • Park view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (Wellness access)

Minibar, in-room safe, desk, soundproofing

Triple Room (Wellness access)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Bathrobes
  • 19 sq m
  • Valley view
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Karlovy Vary, Spa Resort Sanssouci is in the city center and near a boardwalk/promenade. Hot Spring Colonnade and Klinovec Ski Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mill Colonnade and Elizabeth's Spa. Church of St. Mary Magdalene and Karlovy Vary Municiple Theater are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing, hiking/biking trails, and snowboarding.
Visit our Karlovy Vary travel guideOpens in a new window
View more Resorts in Karlovy VaryOpens in a new window
Map
U Imperialu 198/11, Karlovy Vary, 36001

What's nearby

  • Hot Spring Colonnade - 9 min walk - 0.5 miles
  • Church of St. Mary Magdalene - 9 min walk - 0.5 miles
  • Karlovy Vary Municiple Theater - 9 min walk - 0.5 miles
  • Mill Colonnade - 12 min walk - 0.7 miles
  • Elizabeth's Spa - 3 min drive - 1.3 miles

Getting around

  • Karlovy Vary Station - 5 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive

Restaurants

  • ‪Café Pupp - ‬13 min walk
  • ‪Atlantic - ‬12 min walk
  • ‪Pizzeria La Famiglia - ‬14 min walk
  • ‪Kavárna Zámecká Věž - ‬14 min walk
  • ‪Becher's Bar - ‬13 min walk

About this property

Spa Resort Sanssouci

Luxury family-friendly resort near Hot Spring Colonnade
Located close to Church of St. Mary Magdalene and Karlovy Vary Municiple Theater, Spa Resort Sanssouci provides a free breakfast buffet, an adjacent golf course, and a terrace. Treat yourself to a body treatment, hydrotherapy, or a massage at Spa & Wellness Centrum Mercedes, the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
Other perks include:
  • Swimming pool along with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an indoor pool
  • A 24-hour front desk, wedding services, and meeting rooms
  • Secured bicycle storage, an elevator, and multilingual staff
Room features
All 337 rooms have amenities such as free WiFi and desk chairs, as well as safes and sound-insulated walls.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, free infant beds, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Charleston
  • Melody

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 24 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 130
  • New Year's Eve (December 31) Gala Dinner per child: EUR 65 (up to 18 years old)
  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per person (one-way)
  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Spa Resort Sanssouci
Spa Resort Sanssouci Karlovy Vary
Spa Sanssouci
Spa Sanssouci Karlovy Vary
Spa Resort Sanssouci Hotel Karlovy Vary
Spa Resort Sanssouci Resort
Spa Resort Sanssouci Karlovy Vary
Spa Resort Sanssouci Resort Karlovy Vary

Frequently asked questions

Does Spa Resort Sanssouci have a pool?

Yes, this property has an indoor pool.

Is Spa Resort Sanssouci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Spa Resort Sanssouci?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Spa Resort Sanssouci?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Spa Resort Sanssouci?

Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).

Does Spa Resort Sanssouci provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per person applies.

Where is Spa Resort Sanssouci located?

This family-friendly Karlovy Vary resort is located near the airport, within a 15-minute walk of Church of St. Mary Magdalene, Hot Spring Colonnade, and Karlovy Vary Municiple Theater. Mill Colonnade and Karlovy Vary Christmas Market are also within 2 mi (3 km).

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Spa Resort Sanssouci Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 212 reviews
Rating 8 - Good. 89 out of 212 reviews
Rating 6 - Okay. 25 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 9 out of 212 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mahitab

Disliked: Cleanliness, staff & service, amenities
Staff are extremely unfriendly and aggressive The restaurant staff are beyond rude and very aggressive The food is terrible and smells horrible Serious Language barrier they only speak czk and Russian no English at all
Stayed 7 nights in Jul 2025

10/10 Excellent

Blanka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, the swimming pool is a plus, and the best breakfast.
Stayed 8 nights in Jul 2023

8/10 Good

Eung Bong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful area.
Stayed 2 nights in Oct 2024

8/10 Good

BAHJAT

Liked: Cleanliness, staff & service, amenities
The location is good to take the bus and the view was awesome. The staff were good except one old lady was not friend enough. The condition is ok but the rooms don't deserve 4.5 stars. The garage parking was so dirty. Spider nets, and smell. It is the main downside of the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

BAHJAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good to take the bus and the view was awesome. The staff were good except one old lady was not friend enough. The condition is ok but the rooms don't deserve 4.5 stars. The garage parking was so dirty. Spider nets, and smell. I advise to use the uncovered parking. Because the garage is the main downside of the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. A bit of a walk to the town center. Great overall!
Stayed 2 nights in Jul 2024

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been very satisfied with everything
Stayed 4 nights in Jun 2024

6/10 Okay

Faina

Liked: Cleanliness, staff & service, property conditions & facilities
Avarage.Little food options. The pool and bath tub look much bigger and nicer on pictures then in reality. There were exelent people doing procedures, specially massages
Stayed 6 nights in Jan 2025

10/10 Excellent

corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place! Totally worth it!

Great hot l- location walking to center really fast; device very good; great breakfast, clean, nice people and amazing swimming pool. Will go back there for sure!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is right. Saunas and pool is excellent. Very good, fresh, homemade food at restorants
Stayed 12 nights in Feb 2024

6/10 Okay

Harin

Liked: Cleanliness, staff & service
Hotel is big but quite old. Spa offer nothing except large swimming pool
Stayed 3 nights in Sep 2023

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - stay here, it’s worth it.

I loved this hotel. It was a short bus ride away from Karlovy Vary centre and a world away in terms of peace and quiet. I had a comfortable room in Green House. Staff were friendly, approachable and helpful. And the tunnels! I loved the tunnels. It added a bit of mystery to the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait...sauf Wi-Fi ne fonctionne pas bien dans le Greenhouse...
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Overall the property was nice. We didn't realize there was three properties (Blue, Red, Green houses) when we booked it. The underground walk ways made it easier to navigate as it was pretty easy to go from the Green to Blue house for dinner and to the Red house for the swimming pool. We stayed in the Green house and the rooms were pretty dated but were spacious. The dinner buffet was not the best and the hours didn't really lend to flexibility. The bar at the Green house was nice as was the bartender. Overall, we enjoyed our stay.
Stayed 1 night in Nov 2023

4/10 Poor

Erica

Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated and not super cleanly.
Stayed 2 nights in Mar 2024

8/10 Good

Antoni

Liked: Cleanliness, staff & service

Not four star hotel

The hotel is definitely not 4stars. Small rooms, no air conditioning. No daily cleaning. The place advertise itself as pet friendly but has extremely high charges for pets.
Stayed 2 nights in Sep 2023

6/10 Okay

Lola

The property was good, but reaching there was hard. They don’t have any shuttle or other transportation for clients. The stuff doesn’t speak good English. It was hard to find doctors there to get some procedures.
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a quiet area and in the middle of the nature. We liked the idea that the property building is divided in 3 areas. Not very easy to reach if not with the car. The public transport consists in a bus not too frequent and going up by foot from the city is difficult if you’re carrying luggages. The areas are spacious and the room too even though I would plan some renovation considering the rates applied. We really appreciated the free entry to the spa and the dining buffet option. The breakfast was quite variegated. Finally we considered a little excessive a 40€ per hour late check out option.
Stayed 1 night in May 2024

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immer weiter so. Top!
Stayed 1 night in Sep 2025

10/10 Excellent

Chelliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant dtay at this place.
Stayed 2 nights in Aug 2025

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut
Stayed 1 night in Aug 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und gepflegt. Schöner Spa Bereich
Stayed 2 nights in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service
bequeme Betten
Stayed 3 nights in Jul 2025

4/10 Poor

Gabriel

Ich war für ein paar Tage in diesem Vier-Sterne-Hotel in Karlovy Vary. Leider entsprach mein Aufenthalt nicht den Erwartungen, die man bei dieser Hotelkategorie haben sollte. Das größte Problem war die extreme Hellhörigkeit der Zimmer. Man konnte jedes Wort aus dem Nachbarzimmer hören – an Erholung war daher kaum zu denken. Besonders nachts war es sehr störend, da andere Gäste bis spät wach waren und wir dadurch kaum schlafen konnten. Ansonsten war das Zimmer zwar sauber und gut ausgestattet, aber die schlechte Schalldämmung hat den Gesamteindruck leider stark getrübt. Für ein Hotel dieser Kategorie sollte man mehr Ruhe und Komfort erwarten können.
Stayed 3 nights in Jul 2025

10/10 Excellent

natalia

Liked: Cleanliness, amenities
Stayed 7 nights in Jun 2025

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