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Hotel Thermal

Property class: 4

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Photo gallery for Hotel Thermal

An indoor swimming pool with a modern design, including a glass ceiling and lounge chairs around the pool area. - Hotel Thermal (Karlovy Vary)
An indoor swimming pool with lounge chairs and a glass wall. - Hotel Thermal (Karlovy Vary)
A buffet setup with various food items and beverages. - Hotel Thermal (Karlovy Vary)
A modern building with a flat roof and a large number of windows. - Hotel Thermal (Karlovy Vary)
A hotel room with a bed, a desk, a chair, a small table with a glass of wine, and a TV on the wall. - Hotel Thermal (Karlovy Vary)
At Hotel Thermal, you can look forward to a free breakfast buffet, a casino, and a nightclub. Treat yourself to a body wrap, hydrotherapy, or a hot stone massage at the onsite spa. The on-site restaurant, Tulip, offers breakfast, lunch, and dinner. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room

A hotel room with two single beds, a desk, a chair, a bedside table with a lamp, and a window with curtains.

Double or Twin Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, City View

A hotel room with a bed, desk, chair, and a small table.

Double Room, Balcony, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with a bed, a desk, a chair, a small table with a glass of wine, and a TV on the wall.

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room, Balcony, City View

A hotel room with a bed, a desk, a chair, a small table with a glass of wine, and a TV on the wall.

Superior Double or Twin Room, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW

  • Sleeps 4
  • Free WiFi

About the neighborhood

Karlovy Vary City Centre, a neighborhood in Karlovy Vary, is home to Hotel Thermal. Jan Becher Museum and Karlovy Vary Museum are cultural highlights, and travelers looking to shop may want to visit Karlovy Vary Christmas Market and Market Colonnade. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Karlovy Vary travel guide
Map
I.P. Pavlova 2001/11, Karlovy Vary, Karlovy Vary, 36001

What's nearby

  • A historic building with a fountain, red-tiled roof, and classical architecture.
    Elizabeth's Spa
    5 min walk - 0.3 miles
  • A grand building with ornate columns and statues, a cobblestone plaza, and palm trees.
    Mill Colonnade
    9 min walk - 0.5 miles
  • A modern indoor plaza with a central fountain, large glass windows, and a high ceiling.
    Hot Spring Colonnade
    12 min walk - 0.7 miles
  • A historic church with two green domes and a clock tower.
    Church of St. Mary Magdalene
    12 min walk - 0.7 miles
  • Karlovy Vary Christmas Market
    3 min walk - 0.2 miles

Getting around

  • Karlovy Vary dolni n. Station
    12 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    26 min drive

Restaurants

  • Plzeňka Carlsbad
    6 min walk
  • McDonald's
    4 min walk
  • Nároďák
    6 min walk
  • Festivalová náplavka
    2 min walk
  • Smíchovský pavilon
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CZK 370 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tulip

Things to do

  • Casino
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 1400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CZK 2500 per stay
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CZK 370.00 per night
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CZK 1400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Frequently asked questions

Does Hotel Thermal have a pool?

Yes, this property has an indoor pool.

Is Hotel Thermal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CZK 370.00 per night.

What time is check-in at Hotel Thermal?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Thermal?

Check-out is at noon.

Does Hotel Thermal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Thermal located?

Located in Karlovy Vary City Centre, this spa hotel is steps from Karlovy Vary Christmas Market and Dvorakovy Sady. Elizabeth's Spa and Park Colonnade are also within 5 minutes. Karlovy Vary dolni n. Station is 12 minutes by foot and Karlovy Vary Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Thermal Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 74 out of 211 reviews
Rating 8 - Good. 77 out of 211 reviews
Rating 6 - Okay. 34 out of 211 reviews
Rating 4 - Poor. 14 out of 211 reviews
Rating 2 - Terrible. 12 out of 211 reviews

Reviews

Verified review

8/10 Good

Andrej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for a relaxing resort vacation. Nice spa area with outdoor pool and views of the city
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the thermal pool the most I will definitely return on this hotel
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Hotel Thermal has an impeccable location. The room was clean, comfortable. The staff is professional, friendly. The wellness and the outdoor thermal pool are perfect. Tasty and varied food is a matter of course here. We will be happy to come back.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Yaprak

Liked: Cleanliness
We booked for thermal pool and we enjoyed in thermal area a lot. The room has nice view , equipment was enough but bed was so uncomfortable, pilow was not comfortable, blanket was small for my husband he could not turn other side because not open himself during night, ... i tried to call reception and ask for extra pillow i need to sleep with high pillow but phone did not work. So next time we will go for thermal but not stay at hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel, excellent customer service, great breakfast options.. elevators were slow.. .but they do have stairs
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Raul

Liked: Property conditions & facilities
I liked how you have options to have room clean. One thing not all towels were left. I was missing wash cloth towels. My klinex paper not refilled.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Sezayi

👌
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The vacation u deserved

To stay at the hotel was extremely nice! The staff was very friendly, polite and highly motivated to make everything for comfortable staying. The room was clean and cozy and panoramic windows with sophisticating view on Karlovy Vary. The breakfast fresh and tasty with a fantastic variety of products. My 3 days vacation gave me such a good spa experience and washed all the stress and tiredness away!
Hotel surrounding
Stayed 3 nights in Jun 2022
Verified review

6/10 Okay

Dave

Disliked: Staff & service, property conditions & facilities
The hotel is a relic from the Communist era. It's grey and cold. The staff is the same. The suana area is dark and a little dingy. The only nice thing about the hotel is the outdoor thermal pool.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
super lage
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has its own spa, saunas, and even a whole floor just for wellness to include consulting with a doctor. If you’ve booked the hotel try to get there early so you can access the pool and three free hours at the saunas during the night of your stay. Bring your hotel towels down for the pool but for the saunas grab a sheet. They do allow kids with adult supervision in the saunas but know that swimsuits/trunks are prohibited. There’s a few restaurants around the hotel along with a park right across the street. Definitely try out all the free thermal drinking fountains and just relax. It definitely is a very “spa like” town.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

igor

The bedding is out of date ( the mattresses , pillows, bedsheets need to be upgraded). The water in mineral pool is not clean enough ( needs to be change more often )
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and amenities
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes neues gut renoviertes Timmer, sehr gute Klimanlage und gute Matratzen
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Herbert

Liked: Cleanliness, staff & service
Hatte 2Tage gebucht. Bin nur einen Rag geblieben. Hotel hat den einen Tag neu vergeben. Ich musste aber für 2Tage zahlen. Das wurde alles sehr zum Nachteil des Kunden abgewickelt!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Tiefgarage sehr schlecht und dreckig
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Willi

Disliked: Cleanliness, amenities, property conditions & facilities
Zusagen werden nicht eingehalten, zusätzliche Gebühren ohne Absprache oder Kenntnis einfach bei Abreise in Rechnung gestellt. Wellnessbereich teilweise nicht zugänglich, hoteleigene Disko zeitweise geschlossen obwohl eigentlich damit geworben wird. Auf Nachfrage wird keine qualifizierte Antwort gegeben, Hotelpersonal wirkt oft überfordert, Zimmerausstattung renovierungsbedürftig. Hotelanlage insgesamt nicht zu empfehlen.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel. Leider erhält man auf vorherige E-Mail Anfragen keine Antwort.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Tatjana

Liked: Staff & service, amenities, property conditions & facilities
Kommen bald wieder
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Heiso

Die Unterkunft war in Ordnung, das Frühstück auch. Wir haben abends dort mit gegessen, das ist nicht zu empfehlen.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Chung Wen

Liked: Cleanliness, staff & service, property conditions & facilities
溫水泳池&露天溫泉池非常讚，我祝的是頂樓高級房，新穎、乾淨、安靜，早餐中規中矩，停車方便但每日費用不低，我很推薦這家酒店！
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hält was es verspricht. Zimmer freundlich und zweckmäßig eingerichtet . Höfliches und zuvorkommendes Personal . Wunderschönes Thermalbad . Jederzeit zu empfehlen.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurztrip

Die Hotelzimmer sind zweckmäßig und völlig ausreichend. Der Stadtblick aus einen der höheren Etagen ist fantastisch. Beim Frühstück vermisse ich Brot oder Brötchen für Gluten Allergiker. Ansonsten ist Karlsbad immer eine Reise wert.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist eine tolle Erfahrung die Organisation im Hotel sowie Hotel-Bereich war prima. Die Kommunikation war auf deutsch, sehr entspannt. Das Resort auf dem Berg mit Außenpool und der tollen Saunawelt, kann man nur empfehlen.
Stayed 2 nights in May 2024