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Hotel Bristol Palace

Property class: 4

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Photo gallery for Hotel Bristol Palace

Two people sitting on white lounge chairs in a garden with a large building in the background. - Hotel Bristol Palace (Karlovy Vary)
Creator video
A large, historic building with multiple towers and a well-maintained garden in front. - Hotel Bristol Palace (Karlovy Vary)
A historic building with a grand entrance, large windows, and a well-maintained garden with colorful flowers. - Hotel Bristol Palace (Karlovy Vary)
A spa bath with a tiled wall, a mirror, and candles. - Hotel Bristol Palace (Karlovy Vary)
Consider a stay at Hotel Bristol Palace and take advantage of free full breakfast, a terrace, and shopping on site. Indulge in a hot stone massage, a body treatment, and aromatherapy at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

A hotel room with a bed, two chairs, a desk with a lamp, a mirror, and a table with apples.

Standard Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, two wooden chairs, a small table with fruit, a television, and a painting on the wall.

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

A hotel room with a large bed, two bedside tables with lamps, a wooden desk with a chair, a round table with a chair, and a large painting on the wall.

Standard Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

A bedroom with a wooden bed, a nightstand, a lamp, a chair, a painting, a mirror, and a patterned carpet.

Royal Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Karlovy Vary City Centre, a neighborhood in Karlovy Vary, is home to Hotel Bristol Palace. The area's natural beauty can be seen at Mill Colonnade and Park Colonnade, while Jan Becher Museum and Moser Museum of Glass are cultural highlights. Visit our Karlovy Vary travel guide
Map
Zámecky vrch 34, Karlovy Vary, 36001

What's nearby

  • A grand building with ornate columns and statues, a cobblestone plaza, and palm trees.
    Mill Colonnade
    3 min walk - 0.2 miles
  • A church facade with ornate carvings, a central arch, and religious icons.
    St. Peter and Paul Orthodox Church
    5 min walk - 0.3 miles
  • A modern indoor plaza with a central fountain, large glass windows, and a high ceiling.
    Hot Spring Colonnade
    6 min walk - 0.4 miles
  • A historic building with ornate architecture, a pedestrian bridge, and a cafe restaurant.
    Karlovy Vary Municiple Theater
    8 min walk - 0.4 miles
  • A historic building with a fountain, red-tiled roof, and classical architecture.
    Elizabeth's Spa
    13 min walk - 0.7 miles

Getting around

  • Karlovy Vary Station
    10 min drive
  • Vaclav Havel Airport (PRG)
    89 min drive

Restaurants

  • Café Elefant
    8 min walk
  • Plzeňka Carlsbad
    5 min walk
  • Pizzeria La Famiglia
    8 min walk
  • Kavárna Zámecká Věž
    5 min walk
  • Goethe's Beer House
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 20 per day)
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub
  • Children's robes
  • Designer toiletries
  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 18 years of age.
  • Administrative fee: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Bristol Palace have a pool?

Yes, this property has an indoor pool.

Is Hotel Bristol Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hotel Bristol Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hotel Bristol Palace?

Check-out is at 10:00 AM. Late check-out is available for EUR 50 (subject to availability).

Does Hotel Bristol Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bristol Palace located?

Located in Karlovy Vary City Centre, this spa hotel is steps from Lazne III and Park Colonnade. St. Peter and Paul Orthodox Church and Mill Colonnade are also within 10 minutes. Karlovy Vary dolni n. Station is 21 minutes by foot and Karlovy Vary Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bristol Palace Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 24 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and restful spa, with excellent breakfast.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - easy walk to restaurants, cafes and sights.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained older building in park-like setting with convenient access to the spa’s promenade. Very nice swimming pool and healthy breakfast.
Stayed 8 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent work performed by all hotel staff. Efficient, friendly and highly professional.
Stayed 12 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Palace. It is a complex of 5-6 buildings connected with a maze of corridors. It was interesting to wander around. The pool was quite far though and it was inconvenient. The water in the whirlpool was not hot enough, so we only visited twice during our 6 day stay. Breakfast food was great and abundant. There was a way to take an elevator to one of the colonnades, but if you don't figure it out you would have to hike up the hill . I think next time I would pick something more conveniently located to the center. I was also dismayed by the amount of russian tourists in the hotel. I thought the visas were not granted during the conflict.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice castle style hotel.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Big swimmingpool, but a little bit cold on the last day.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice hotel, it's hard to find your way around the hotel, it's very large, it feels like a maze to get to the pool or spa. The breakfast At an intermediate level
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel

Classic hotel a little way out of the center. Retains much of the original style. Warning: you have to book parking in advance: there are no other possibilities close by.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness

Russian Hill in Karlovy Vary

Way up a hill far away from the main areas. Mostly Russian guests, with service catering to them and little English spoken. Check in took forever and check out is at 10 am, unforgivable. Breakfast was nasty but the cafe server was very hospitable and housekeeping was fine.
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Staff was unfriendly
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super wie immer!
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer wahr sehr schlecht mit Unangenehmenden Geruchs.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eingeschränkte Parkmöglichkeiten in der Nähe.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr schönes Hotel für Kurzurlaub

Das Hotel hat wirklich Stil man fühlt sich beinahe in eine "alte Zeit" zurückversetzt. Das Frühstück könnte etwas umfangreicher sein, es war aber grundsätzlich schon ausreichend. Irritierend war lediglich, dass man am Abend ein der Bar mehr als 10 Minuten auf ein Bier warten musste, obwohl überhaupt nichts los war (offenbar hat die Bedienung den Zapfhahn nicht richtig bedienen können)
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
…
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Traditionsreiches Haus in guter Lage in Karlsbad

Erfreulicher Aufenthalt in einem Traditionsreichen Hotel im schönen Karlsbad. Großzügiges Zimmer mit gutem Preis-Leistungs-Verhältnis. Probleme nur im Servicebereich.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Traditionsreiches Haus in guter Lage in Karlsbad

Erfreulicher Aufenthalt in einem Traditionsreichen Hotel im schönen Karlsbad. Großzügiges Zimmer mit gutem Preis-Leistungs-Verhältnis. Probleme nur im Servicebereich.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
sehr montänes Hotel in sehr guter Lage
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, nur das Frühstück war etwas Standard, kein frischer Saft, keine Rühreier und Bacon, kein Fisch etc.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bis auf die mehr als einstündige Warterei beim Check-in hat alles sehr gut gepasst.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Alles super
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Alles im normalen Standard, Zimmer abgewohnt, Früh- stück begrenzt,jeden Tag ähnlich- keine 4 Sterne. Personal sehr freundlich,Aussenanlagen gepflegt,
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstücksbuffet ist eher ein 3* Standard, wenn denn alles da wäre. Obwohl der Saal nicht voll war, waren viele Sachen vergriffen und wurden auch nicht umgehend aufgefüllt. Das Hotel scheint der Situation nicht Herr zu werden oder möchte es nicht, zumal ich vorab ähnliche Kommentare gelesen habe. Daher konnte ich mich darauf einstellen und war nicht enttäuscht. In Summe empfehlenswert!
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Frühstück war ausgezeichnet
Stayed 2 nights in Aug 2022