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Hotel Ustra

Property class: 3

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Photo gallery for Hotel Ustra

Exterior - Hotel Ustra (Kardzali)
Lobby sitting area - Hotel Ustra (Kardzali)
Bar (on property) - Hotel Ustra (Kardzali)
Property entrance - Hotel Ustra (Kardzali)
Front of property - Hotel Ustra (Kardzali)
Located close to Kardzhali Reservoir, Hotel Ustra provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, WiFi (free), bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, WiFi (free), bed sheets

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, WiFi (free), bed sheets

Standard Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Minibar, desk, WiFi (free), bed sheets

Standard Single Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Kardzali, Hotel Ustra is in the city center. Perperikon and "Holy Trinity" Cross Forest are notable landmarks, and the area's natural beauty can be seen at Kardzhali Reservoir. Visit our Kardzali travel guide
Map
General Delov 1, Kardzali, Kardjali, 6600

What's nearby

  • Kardzali Central Park
    8 min walk - 0.5 miles
  • History Museum of Kardzhali
    15 min walk - 0.8 miles
  • Stone Wedding
    6 min drive - 2.1 miles
  • Perperikon
    27 min drive - 14.4 miles
  • The Blessed Virgin Mary Monument
    56 min drive - 36.9 miles

Restaurants

  • New York
    10 min walk
  • Сладкарница Виена
    8 min walk
  • Bacardi Club
    9 min walk
  • Hes Burger
    7 min walk
  • Sky
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash

Frequently asked questions

Is Hotel Ustra pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ustra?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ustra?

Check-out is at noon.

Where is Hotel Ustra located?

Located in the heart of Kardzali, this hotel is 7.6 mi (12.3 km) from Kardzhali Reservoir and 12 mi (19.4 km) from Perperikon.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ustra Reviews

7.6

Good

7.4

Cleanliness

4.0

Location

7.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified review

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Erdoan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

farhad

Disliked: Cleanliness, property conditions & facilities
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Georgi

Force of weather stop by

The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Ahmed

Disliked: Staff & service
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Nick

Disliked: Property conditions & facilities, room comfort

Wouldn’t be my first choice.

The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

ismail hakki

Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021