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Mercure Karawang

Property class: 4

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Photo gallery for Mercure Karawang

A modern hotel with a large central building and a smaller annex. - Mercure Karawang (Karawang)
A buffet setup with multiple serving stations and a variety of food items. - Mercure Karawang (Karawang)
A modern lobby with a curved reception desk, a bar area with a glass display, and a seating area with sofas and chairs. - Mercure Karawang (Karawang)
A modern hotel with a swimming pool, lounge areas, and a well-lit exterior. - Mercure Karawang (Karawang)
A modern interior with a spiral staircase, a spacious lobby, and a seating area. - Mercure Karawang (Karawang)
Located close to Mall Karawang Central Plaza and Wonderland Adventure Waterpark, Mercure Karawang provides a nightclub, a poolside bar, and a terrace. Indulge in a massage and reflexology at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indonesian cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a red sofa, a yellow chair, a small table, and a large window with curtains.

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a red armchair, a nightstand, a wall-mounted lamp, and a glass-enclosed shower area.

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a large mirror, a shower, and a decorative wall.

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a red sofa, a yellow chair, a small table, and a large window with curtains.

Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a nightstand, a door, and a patterned wall.

Business Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Karawang, Mercure Karawang is in the city center and near theme parks. Sedana Golf Course and Karawang International Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wonderland Adventure Waterpark and Curug Cigentis. Mall Karawang Central Plaza and San Diego Hills Memorial Park are two other places to visit that come recommended. Visit our Karawang travel guide
Map
Jl Galuh Mas Raya, Teluk Jambe, Karawang, West Java, 41361

What's nearby

  • Mall Karawang Central Plaza
    2 min walk - 0.1 miles
  • Wonderland Adventure Waterpark
    5 min walk - 0.3 miles
  • Resinda Park Mall
    7 min drive - 4.4 miles
  • Sedana Golf Course
    13 min drive - 4.8 miles
  • Karawang International Golf Club
    16 min drive - 5.1 miles

Getting around

  • Cikampek Station
    24 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    102 min drive

Restaurants

  • Bakmi Djawa & Tonseng "Gunung Kidul" KGV
    5 min walk
  • Steak 21
    2 min walk
  • Fore Coffee
    5 min walk
  • Sky Resto Steak 21
    3 min walk
  • Cikal Kopi, Galuh Mas
    5 min walk

Similar properties

Miscellaneous
Novotel Karawang
Karawang
  • Pool
  • Spa
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 37 reviews
Novotel Karawang
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 121,000 for adults and IDR 60,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kemuning Restaurant
  • Kunoichi Restaurant
  • Voula Loung & Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night
Cribs (infant beds) are not available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 121000 for adults and IDR 60500 for children
  • Airport shuttle fee: IDR 980000 per vehicle (one way)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 8120111042952

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Karawang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–7:00 PM.

Is Mercure Karawang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Karawang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Karawang?

Check-out is at noon.

Does Mercure Karawang provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 980000 per vehicle applies.

Where is Mercure Karawang located?

This family-friendly Karawang hotel is located in a shopping district, within a 10-minute walk of Mall Karawang Central Plaza and Wonderland Adventure Waterpark. Sedana Golf Course and San Diego Hills Memorial Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Karawang Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 65 reviews
Rating 8 - Good. 37 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful bed and shower. Comfy rooms.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Masahiko

Liked: Staff & service
Staffs are generally kind and friendly. Roon facility is not bad but a bit old. Not many choisces of the hotels and it is fair levle to stay.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Masahiko

Liked: Staff & service
There are many restaurants nearby, that's convenient. The staffs are generally friendly and kind. Only room facility is rather old. I found only the towels big so wanted some face towels..
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Craig

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Pupung S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a ver clean and convenient hotel.
Stayed 12 nights in Jun 2022
Verified review

8/10 Good

MASAHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometime I take this hotel and it is cofortable specially staff s are kind to help.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

IDRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent keep it like that
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Joon Loong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not even up to 3 stars standard.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

wong

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ant around and smelly towel
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

MASAHIKO

Liked: Cleanliness, staff & service
Wanted room service menu in the room. there was no hanger in the cabinet.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

INTEN

Liked: Cleanliness, staff & service, property conditions & facilities
夜音楽の低音ベース聞こえる
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Tomoyuki

英語で対応できるスタッフが少なかった
Stayed 1 night in Nov 2025
Verified review

8/10 Good

MASAHIKO

Liked: Staff & service
最初にタオルがなく依頼が必要だった。 ただすぐに用意いただいた。 チェックイン少し時間がかかる。
Stayed 1 night in Sep 2025
Verified review

8/10 Good

HIROSHI

Liked: Staff & service, amenities, property conditions & facilities
ゴミ箱が汚い。
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

YOHEI

Disliked: Cleanliness
あまりきれいではない
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

KATSUO

Disliked: Staff & service, amenities, property conditions & facilities
部屋の所々に古さがありシャワーの水がドブの臭いがした。隣の音も響き修繕をした方が良いと思う サービスも良くないです
Stayed 9 nights in Jun 2025
Verified review

6/10 Okay

INTEN

Liked: Cleanliness, staff & service
Disliked: Room comfort
道路沿い之部屋とっても煩い　夜寝れず
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Akihiro

Liked: Amenities
良かったです
Stayed 4 nights in May 2024
Verified review

8/10 Good

sungkwan

Liked: Staff & service, room comfort

가격대비 지낼만 합니다

가격대비 만족합니다 조식도 맛있고 서비스도 괜찮았어요 주변에 편의 시설도 좋았어요 다만 호텔룸에 카펫이 조금 지저분하고 로컬투숙객들이 아침에 복도에 앉아있는 모습이 보기에 안좋았어요
Stayed 1 night in Dec 2023
Verified review

8/10 Good

sungkwan

Liked: Staff & service, room comfort

가격대비 좋아요

가격대비 아주 좋아요
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

makoto

Disliked: Cleanliness, staff & service, room comfort
値段の割に 部屋があまりきれいではない 朝食が粗末
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Wifiの繋がりが良く無かった。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎週日曜日に開催される朝市のために、ここに泊まりました。 スイートルームには広いシャワールームがあり、何と言っても浴槽は大きくて深くとても快適でした。水圧は少し弱いのでお湯を溜めるには少し時間がかかります。 スタッフの接客は素晴らしく、トラブルにも迅速な対応でした。 朝食は5段階中３。補充がされていなく空のままのトレーが目立ちました。朝市やモールなどにも近く、便利な場所です。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pelayanan yang memuaskan dan tempat yang menyenangkan
Stayed 1 night in Jul 2019
Verified review

8/10 Good

jusak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Libur lebaran

Proses cek in agak lama krn sehari sebelumnya hotel full dan cek out bersamaan di waktu yg mepet. Tp petugas cukup sabar melayani dengan senyuman.
Stayed 1 night in Jun 2019