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Santai Hotel

Property class: 3.5

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Photo gallery for Santai Hotel

A pathway leading to a building with a thatched roof, surrounded by tropical plants and a clear blue sky. - Santai Hotel (Karangasem)
A tropical garden with a thatched-roof structure, a stone pathway, and a view of the sea. - Santai Hotel (Karangasem)
A pool area with a view of the ocean, surrounded by palm trees and lounge chairs. - Santai Hotel (Karangasem)
A thatched-roof house with a wooden porch and a view of the surrounding greenery. - Santai Hotel (Karangasem)
A wooden structure with a thatched roof, a massage table, and a person receiving a massage. - Santai Hotel (Karangasem)
Consider a stay at Santai Hotel and take advantage of a terrace, a coffee shop/cafe, and a garden. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and fishing. Treat yourself to a facial, a manicure/pedicure, or a massage at Santai Spa, the onsite spa. The on-site restaurant, CocoNut Restaurant, features Indonesian cuisine. Enjoy onsite activities like snorkeling, boat tours, and ecotours. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

View all photos for Bungalow, Garden View

A four-poster bed with a canopy, a wooden floor, a window with a view of greenery, and a wooden ladder.

Bungalow, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, Ocean View

A four-poster bed with a canopy, a wooden floor, a window with a view of greenery, and a wooden ladder.

Bungalow, Ocean View

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden View Suite

A bed with a canopy, a wooden headboard, and a patterned bedspread.

Garden View Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

A bed with a canopy, a decorative wall hanging, and a wooden floor.

Ocean View Suite

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Karangasem, Santai Hotel is on the beach. Jemeluk Viewpoint and Amed are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Apnea Bali and Boga Wreck. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Karangasem travel guide
View more Resorts in Karangasem
Map
Bunutan, Amed, Karangasem, Bali, 80852

What's nearby

  • A coastal town with a beach, boats, and a mountain in the background.
    Amed Beach
    17 min walk - 0.9 miles
  • An aerial view of a beach with boats docked along the shore and a wake trail from a moving boat.
    Jemeluk Beach
    17 min walk - 0.9 miles
  • Jemeluk Viewpoint
    11 min walk - 0.6 miles
  • Lipah Beach
    6 min drive - 1.9 miles
  • Amed
    8 min drive - 2.7 miles

Restaurants

  • warung sridana
    3 min drive
  • Rimba Cafe
    3 min drive
  • Galanga Restaurant
    5 min walk
  • Warung Bobo
    2 min drive
  • Kopi Di Tymor
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CocoNut Restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Library
  • Outdoor pool
  • Sailing
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • Free babysitting
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 369600 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 250000 per person
  • Airport shuttle fee: IDR 650000 per vehicle (one-way)
  • Rollaway bed fee: IDR 369600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 55110, 8120000751089

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Santai Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Santai Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Santai Hotel doesn't offer parking.

What time is check-in at Santai Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Santai Hotel?

Check-out is at noon.

Does Santai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 650000 per vehicle applies.

Where is Santai Hotel located?

Nestled on the beach, this Karangasem resort is within a 15-minute walk of Jemeluk Viewpoint and Amed Beach. Jemeluk Beach and Lipah Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santai Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 56 out of 124 reviews
Rating 8 - Good. 52 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santai is a beautiful place to stay while in Amed. The staff is super friendly and kind, they really add to the experience. The pool was so lovely, the units themselves too. The good was excellent at the hotel restaurant and we loved the access to the water.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms closer to the pool and ocean are the best. Others are subject to road noise during the day. Food in the restaurant is delicious.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santai was peaceful and serene. The snorkeling was fabulous. The food was fine. The service great. Is isolated from main beaches, so need a driver or scooter. Better than many of the negative reviews that I read pre trip.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Really helpful amd friendly staff. Slightly out of the main town so peaceful by the beach and pool. Morning coffee/tea.service to room a nice touch.
Stayed 5 nights in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were wonderful. Charming, old style hotel. Beautiful grounds and perfectly situated. Rooms very tired despite the rustic charm and bathrooms need a desperate clean. Sink and shower didn’t drain. Mosquitos immensely bad and bed nets full of holes. Understandable that mosquitos are abundant but other hotels seem to manage. Still, grateful for a quiet, pleasant stay and the generous, kind staff.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Our room was located at the back of the property, close to the road. There was a lot of traffic noise at night and then early morning, and while outside the control of the hotel, there was road work construction during the day which meant relaxing in the room wasn’t possible. I feel that it should be communicated when booking at the sea view cottage. The room was clean and the staff extremely helpful and friendly.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Great hotel with an excellent staff. Really friendly and willing to help with everything you need. Do check the accurate services and prices of tours etc. at the front desk though, the information on the booklet in the cabins are outdated :).
Stayed 5 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very kind and nice. They try their best to accommodate the guests. The breakfast is very generous. They bring a tray of coffee and tee to your balcony early in the morning. These are the only things I liked about this place. It is way over prices for what you get. The main issue is cleanliness, on the first look, it seems clean but not really, everything is run over like the cushions on the balcony are very dirty and stained. I would not sit on them. The room although huge needs serious cleaning. The sheets are old and a bit smelly. The out side shower is full with bugs especially at night, and the bugs find their way to the room. I could not leave anything open. The door does not really look so you do not feel secure. Add to all this the noise. No isolation. So could not sleep for 3 nights. The room is advertised as ocean view but you hardly can see the ocean. The WIFI does not work so you need your own Internet. The hotel is so far from the main places in Amed s you have to walk up and down hilly road with no side curb for almost 20 minutes in the heat. Grab does not really work in Amed. I had to ask them to organize a transport for me to Sanur, and the price was very high. I would not stay in this hotel again. The place have potential if the invest in some renovation and serious cleaning and dealing with infestations. One staff member will tend to the restaurant, make coffee and reception so you should wait for the poor soul to run around. I really loved the
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place - will be back
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay . Would have liked to go for a walk but options were along a narrow road or very rocky beach
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of the beach. However corals are sharp and hard to swim. The gardens are beautiful.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok hotel that needs a little bit love

This hotel has seen it’s best days and needs a little bit love. Staff is nice but unfortunately the bungalows are worn down. They should be fixed and cleaned properly. Probably covid has effected the hotel :/ It can be seen that the hotel has previously been romantic and harmonic. We had much cheaper and better hotels during our holiday in Bali but this one has potential also if it was renovated and cleaned. Amed is small and not so crouded place. Nice little get away. There are good snorkling points nearby. The restaurant menu should be shortened and food should be made with fresh ingredients. Local meals were the best in this restaurant. From hotel you can order great taxi driver (Robby) for day trips.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine charmante, kleine Hotelanlage mitten in der Natur, ruhig gelegen , gemütlich und mit viel Liebe zum Detail. Der schöne Pool, das herzliche Personal und das gute Frühstück sorgen für einen rundum angenehmen Aufenthalt.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Prachtig hotel met leuk uitziende cabins, erg goed eten en zeer vriendelijk personeel. Minpunten: 1) Weg vlakbij met veel accelereerde scooters; 2) Veel trapjes, daarmee minder geschikt voor mensen die niet zo goed ter been zijn; 3) We waren er in het regenseizoen, de kamers waren erg klam.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Personal wer sehr freundlich. Sauberkeit im Zimmer könnte besser sein. Das Bett hat sehr muffig und alt gerochen. Das Kissen war unglaublich hart. Moskito Netz ging gar nicht richtig zu und es waren sehr viele Moskitos im Zimmer, da die Türen nicht dicht waren. Frühstück war a la carte und lecker. Pool war klein, aber ausreichend, da es nicht voll war. Lage direkt am Meer - zum Schnorcheln super. Equipment kann man direkt im Hotel ausleihen. Die Lage ist nicht so sonderlich schön. Zu Fuß ist eh alles sehr unpraktisch, weil es keinen Fußgängerweg gibt und die Straßen sehr eng und kaputt sind.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Moyen

Hotel vetuste, jolie vue, equipe serviable mais abandonnee a elle meme
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Wir hatten eine gute Zeit im Santai Hotel. Die Bungalows sind nicht im absoluten Top-Zustand, aber es ist in Ordnung. Für ein paar Nächte zu empfehlen, meiner Meinung nach ist das Personal und die Lage das beste an dem Hotel!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig hyggeligt hotel ved stranden.

Et virkelig dejligt sted med direkte adgang til stranden. Husene er virkelig hyggelige og komfortable og med god plads. De halvåbne badeværelser er nydeligt indrettede og med kig til stjernerne. Husene ligger i en pæn beplantet have med en fin pool. Om morgenen serveres kaffe/the på egen terrasse kl 6, så man kan nyde solopgangen over havet. Personalet er meget venlige og hjælpsomme. Kan virkelig anbefales.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel charmant

Séjour de 2 jours au Santai hôtel pour faire de la plongée à proximité. Hôtel charmant avec des chambres superbes . Pas trop grand , piscine , proximité de la plage , petit déjeuner sympa
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great! We had the ocean view bungalow which was nice to see the ocean and hear the waves. The only downside is the pool is right in front of the bungalow so we heard the guests that were hanging out by the pool.
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness
Aamupalat ja ruuat hyvää. Hieno ja romanttinen majoituspaikka! Vietimme hääpäiväämme täällä. Hieno hääkoristelu! Ainoa asia, mikä jäi harmittamaan, että ei löytynyt tiettyjä balilaisia käsitöitä hotellista tai Amedista.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean front oasis in Amed

We loved oir stay in an ocean view bungalow at Santai. The bumgalow waa comfortable and clean,, with nice touches including comfy furniture on the front porch, morning coffee delivered to your room, and a lovely carved wooden headboard and mirror. The food was excellent and tbe staff was friemdly and helpful.
Sunrise view from our front porch
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snorkeling en famille

C’est un lieu de rendez-vous pour la plongée et le snorkeling, mais la région offre peu d’alternative. L’hôtel est bien entretenu et les maisonnettes sont coquettes mais un peu petites pour 4 personnes. Le personnel est très souriant et avenant.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu, loin de tout au calme. Le bungalow exceptionnel avec sa terrasse, ses lits à baldaquin et sa douche à l’air libre. Petit dej varié et copieux
Stayed 2 nights in Jul 2019