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Grand Palladium Kantenah Resort & Spa All Inclusive

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

A resort with a large pool, palm trees, and a beach view. - Grand Palladium Kantenah Resort & Spa All Inclusive (Kantenah)
Property video
A spacious lobby with a central water feature, seating areas, and a thatched ceiling. - Grand Palladium Kantenah Resort & Spa All Inclusive (Kantenah)
A resort with thatched-roof buildings, a clear pool, and lush greenery. - Grand Palladium Kantenah Resort & Spa All Inclusive (Kantenah)
A beach with clear turquoise waters, a sandy shore lined with palm trees, and a row of beach chairs and umbrellas. - Grand Palladium Kantenah Resort & Spa All Inclusive (Kantenah)
Luxury
5.0 star property
9.0

Wonderful

Tropical retreat with white sand beach

Abundant wildlife roams freely throughout the lush grounds, creating a natural sanctuary. The family area offers butler service and beach access for snorkeling. Restaurants and bars serve premium drinks while the Zentropia spa provides rejuvenating treatments after exploring nearby ruins.

Popular amenities

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite Garden View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Junior Suite Garden View

8.4 out of 10
Very good
(66 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with View

  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Room

  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Room

  • 58 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite Single Use Garden View

A hotel room with a sofa, a bed, a glass-top table, a mirror, and a desk with a lamp.

Junior Suite Single Use Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim-up

9.4 out of 10
Exceptional
(28 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim-up Single Use

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Vista al Jardin Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Vista al Jardin Single Use

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach. Traveling with kids? Don't miss Xel-Há Park. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Kantenah travel guide
View more Resorts in Kantenah
Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • A clear, turquoise pool surrounded by rocks and tropical vegetation.
    Cenote Azul
    5 min drive - 4.9 miles
  • A small white boat with a canopy, anchored in clear turquoise waters with a beach and buildings in the background.
    Akumal Beach
    5 min drive - 4.7 miles
  • A clear blue pool with people sitting on wooden benches under a cave.
    Ecopark Kantun Chi
    6 min drive - 5.5 miles
  • Cenote Cristalino
    5 min drive - 5.1 miles
  • Akumal Ecological Center
    5 min drive - 4.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    67 min drive

Restaurants

  • Pueblito Lindo
    8 min drive
  • Xtra Time Sport Bar
    1 min walk
  • La Hacienda
    1 min walk
  • Oishi Japanese Restaurant
    8 min drive
  • Arrecifes
    5 min drive

Similar properties

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
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  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 299 reviews
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1014 reviews
Rating 8 - Good. 191 out of 1014 reviews
Rating 6 - Okay. 65 out of 1014 reviews
Rating 4 - Poor. 36 out of 1014 reviews
Rating 2 - Terrible. 33 out of 1014 reviews

Reviews

Verified review

8/10 Good

Lonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great , we enjoyed the property as well as the room .
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained resort. Big pools, great restaurants and amazing staff. Can't wait to go back!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the food, the facilities, everything was excellent. We loved it, we felt taken care of and welcomed at all times. The staff is highly professional, the food is exquisite, I would totally recommend it.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The room was amazing and the staff were so kind. Thanks for a wonderful stay.
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Lindsay Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location spot. We felt safe the entire time and our kids were able to explore.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this hotel unique was its welcoming atmosphere, exceptional customer service, and attention to detail. The property was clean, well-maintained, and beautifully designed, creating a relaxing and comfortable environment. I would gladly recommend this hotel to anyone looking for comfort, convenience, and outstanding hospitality.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort was amazing, the people went the extra mile to make us feel special. My wife and kids loved it.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, All staff was amazing and super family friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Matuesz Jozef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and food was pretty good. Loved how large the pool was and room service.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this resort. Property is beautiful and staff is always there to help out. The pools and scenery are right out of a post card. Only draw back
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. The areas were kept clean and staff was friendly throughout. We felt welcomed and accommodated for at all times. Our concierge, Raul, made our stay pleasant and he gave us tips and recommendations that made our trip more enjoyable. We felt cared for at all times. Our time at the Grand Palladium was a memorable one for our family.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Nahum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, food service is great, but the landscape can be better maintained.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every second on this property! We went snorkeling with the resort and saw so much wildlife including sea turtles! The food was decent! It wasn’t the best I’ve ever tasted but definitely worth it! El dorado was AMAZING! The pools were great and the activities are amazing! 10/10
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at grand palladium, they staff was amazing and our butlers Luis & Max were awesome at our family selection swim up room. Definitely will come back again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Briana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely stunning. If you are looking to stay in the jungle, I highly recommend staying at The Grand Palladium Kentenah. The family selection was amazing and allowed us to access the entire property including all resorts and their amentities. We enjoyed every minute and cannot wait to return!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Carolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a huge paradise The buffet food was amazing, so many options The pools are clean and big The rooms are so spacious/clean and eveyone gave us such a great service Highly recommend this Hotel Very family friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Shirlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were absolutely amazed by this property and our experience here with a group of 14 family members (ages 1-66). Apart from the beautiful buildings and grounds, the selection of food and its quality was superb! I truly had no idea an all-inclusive resort could provide such outstanding service and meals. We stayed in the Family Selection Resort and with a dedicated butler, all of our needs and questions were easily met and answered. The photo session and pricing options for our family pictures was amazing! I cannot recommend this resort more highly - every single one of us want to return!
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Rickey Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and plenty of dining and bar options. Booking with Expedia got us an upgrade to a beautiful beach front room. The pools were huge and they had plenty of seating available. The food was great for an all inclusive. The only problem was the Sargassum made the beach completely unusable, and it did smell pretty bad. If you are not wanting to use the beach, or you can get lucky and find a time when they can clear the sargassum, this resort is absolutely worth the money.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family. Lots of sports and activity options. Pools were fun and refreshing. Food was very good and drinks plentiful!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Thomas Adam Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, food was excellent and varied. The property around the sea looked tired; but we stayed in the new buildings overlooking the pool, and it was excellent
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Magdalena Agata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Selection is very family oriented for kids all ages. The dedicated pool in that area awsome! The entire resort is huge! I don't believe we saw it all during our stay. The room was very clean, tub, shower in the bathroom was great selection for your liking. We had a room with the pool which my daughter loved. The turn down service big plus. Staff is super friendly and helpful, whatever you ask they deliver. Food was good, it didn't WOW me but also didn't disappoint. Breakfast at La Hacienda the buffet was the best. Specialty restaurants were good. Pools are great the swim up bars awsome.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating - plenty to do for the kids - excellent pools and access to other resorts on property
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The staff was always friendly and helpful. The beach was unusable. We knew it was sargassum season and there would be seaweed but there did not seem to be any kind of attempt to keep it clean and usable.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a lot of amenities for families.
Stayed 4 nights in Mar 2026