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El Dorado Seaside Palms Spa Resort-all Inclusive

5.0 star property
Adults-only beachfront hotel with 5 outdoor pools

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Photo gallery for El Dorado Seaside Palms Spa Resort-all Inclusive

Sports facility
On the beach, sun loungers, beach umbrellas, beach towels
11 bars/lounges, 3 poolside bars
Sports facility
11 bars/lounges, 3 poolside bars

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • All inclusive
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Swim Up Junior Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Premium Junior Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Beachfront Junior Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, ROO, 77710

What's nearby

  • Cenote Azul - 5 min drive - 3.5 miles
  • Xpu-ha Beach - 7 min drive - 3.7 miles
  • Akumal Beach - 9 min drive - 6.6 miles
  • Yal-ku Lagoon - 12 min drive - 5.5 miles
  • Half Moon Bay - 12 min drive - 7.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬9 min drive
  • ‪Guacamayas Bar - ‬1 min drive
  • ‪Beach Bbq - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪La Hacienda - ‬9 min drive

About this property

El Dorado Seaside Palms Spa Resort-all Inclusive

Luxury all-inclusive hotel near Riviera Maya Golf Club
Located close to Yal-ku Lagoon and Half Moon Bay, El Dorado Seaside Palms Spa Resort-all Inclusive provides an airport shuttle, 3 poolside bars, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to a massage, a manicure/pedicure, or a body treatment at Náay Spa, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, scuba diving, and basketball. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • 5 outdoor pools with sun loungers and pool umbrellas
  • Free valet parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and 1 meeting room
  • Wedding services, motorized watercraft on site, and a ballroom
Room features
All guestrooms at El Dorado Seaside Palms Spa Resort-all Inclusive boast comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like free international calls and premium bedding.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with jetted tubs and free toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered valet parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Arrecifes
  • Beach Barbeque
  • La Carreta
  • Mia Casa
  • Seaside Market

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Personal motorized watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
El Dorado Palms
El Dorado Seaside Palms Adults only All inclusive
El Dorado Palms By Karisma Adults Only All Inclusive
El Dorado Seaside Palms, Adults only All inclusive Hotel
El Dorado Seaside Palms, Adults only All inclusive Kantenah

Frequently asked questions

Does El Dorado Seaside Palms Spa Resort-all Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is El Dorado Seaside Palms Spa Resort-all Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Seaside Palms Spa Resort-all Inclusive?

Valet parking is free at this property.

What time is check-in at El Dorado Seaside Palms Spa Resort-all Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Dorado Seaside Palms Spa Resort-all Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does El Dorado Seaside Palms Spa Resort-all Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, soccer, tennis, and more.

Where is El Dorado Seaside Palms Spa Resort-all Inclusive located?

Nestled on the beach, this Kantenah hotel is within 12 mi (20 km) of Akumal Beach, Half Moon Bay, and Yal-ku Lagoon. Riviera Maya Golf Club and Xcacel Beach are also within 16 mi (25 km).

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El Dorado Seaside Palms Spa Resort-all Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Una experiencia de relajación magnífica
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones y servicio, la comida muy buena
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2019

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness
I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds needless to say we were given KING BEDS. The upgrade for the inconvenience was a room on the 6th floor(my room was initially on the 4th floor)Making the best of a bad situation we decided to add an extra day. Needless to say the room request for an extra day was never made by the resort representative. We were left scrambling for a room which is why i turned to Expedia. The resort would not discount a downgraded room as compensation for there error. It was suggested by a resort Supervisor to check with Expedia or 3rd party booking company for a lower rate. The resort is BEAUTIFUL the compassion/service leaves ALOT to be desired. I
Stayed 1 night in Aug 2018

10/10 Excellent

romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience .will recommend to other family and friends..excellent service, food and staff
Stayed 5 nights in Jun 2018

10/10 Excellent

Kathy & Glenn, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Stayed 6 nights in Mar 2018

8/10 Good

Xavier, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dorado seaside suites

Nuestra habitacion muy cerca de la playa y aunque la suite contratada era "ocean front view" la vista era demasido reducida ya que estabamos en el primer piso y la vegetacion tapa mucho la vista de la playa y el mar, pero aun asi era bonita y poco usual. El personal esta sumamente bien entrenado siempre sonrien y siempre te saludan con un Hola, nunca pasa nadie frente a un huesped sin saludarlo; los meseros extremadamente atentos y amables en especial Abraham del restaurante junto a la alberca y la hostess tambien muy atenta. La calidad de la comida es mucho mejor que cualquier otro hotel "all inclusive" ya que aqui si aplican lo de "gourmet inclusive" el restaurante oriental de maravilla, en fin muy buna comida. La playa parece una alberca ya que no hay oleaje por los rompeolas que impiden que haya marea alta. la atencion de los meseros en la playa muy buena y bebidas premium. Es nuestro 4 viaje a El dorado y seguiremos yendo. Hay que estar muy atentos al momento de hacer la reservacion ya que el nuevo hotel que ellos mismos construyeron al lado le estan poniendo el mismo nombre "El Dorado Sea side suites" pero este es un hotel bastante feo, nada que ver con las instalaciones del original si es nuevo pero los espacios estan sumamente reducidos. Al hotel original le estan cambiando el nombre por el de "TUI Sensimar"
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Pictures from Expedia are wrong. Stated with El Dorado Seaside Suites instead of Sensimar Apartements
Stayed 3 nights in Jan 2018

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bien cuidado y limpio. La comida podía ser mejor. Le faltan meseros pues los que tienen, no son suficientes o les falta entrenamiento pues su servicio muy lento.