See all properties

The Westin Kansas City at Crown Center

Property class: 4

Choose dates to view prices

Photo gallery for The Westin Kansas City at Crown Center

A waterfall cascading over a rocky ledge surrounded by lush greenery in an indoor setting. - The Westin Kansas City at Crown Center (Kansas City)
A man walking in an indoor atrium with a waterfall, stone walls, and lush greenery. - The Westin Kansas City at Crown Center (Kansas City)
A spacious dining area with multiple tables set for guests, large windows offering a city view, and a distinctive wooden ceiling design. - The Westin Kansas City at Crown Center (Kansas City)
A rooftop terrace with white tables and chairs, a city skyline in the background, and a Western Auto sign. - The Westin Kansas City at Crown Center (Kansas City)
A modern hotel room with a city view, a bar area with bottles, and a seating area with a sofa and round tables. - The Westin Kansas City at Crown Center (Kansas City)
Located close to Hallmark Visitors Center and T-Mobile Center, The Westin Kansas City at Crown Center provides a poolside bar, a rooftop terrace, and shopping on site. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, One East, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a coffee shop/cafe and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Room

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(75 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a treadmill, and a large window with a view of trees.

Westin, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, an exercise bike, a gray armchair, and a large window with a view of a balcony and greenery.

Westin, Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Room

Premium Room, 2 Queen Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Corner

A hotel room with a seating area featuring sofas and armchairs, a glass coffee table, a dining table with chairs, a flat-screen TV, and a large window with curtains.

Room, 1 Queen Bed, Corner

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Junior Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

A modern living room with a sectional sofa, ottomans, a round coffee table, and a dining area in the background.

Club Suite, 1 Bedroom (SW-M)

  • 139 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Living room

Club Suite, 1 Bedroom (SW-M)

  • 182 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom (SW-M)

A spacious living room with a sofa set, a coffee table, and a TV. There is a large window with curtains and a view of the city.

Royal Suite, 1 Bedroom (SW-M)

  • 182 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, City View (View)

A spacious living room with a city view, a fireplace, and modern furniture.

Club Suite, 1 Double Bed, City View (View)

  • 245 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View (View)

A spacious living room with a large mirror, plush seating, a glass coffee table, and a chandelier.

Presidential Suite, 1 Double Bed, City View (View)

  • 245 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Room

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A bathroom with a large mirror, a sink, and a towel rack.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Room

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

In the entertainment district, The Westin Kansas City at Crown Center is in Crown Center District, a walkable area in Kansas City with good shopping. Hallmark Visitors Center and Nelson-Atkins Museum of Art are cultural highlights, and some of the area's popular attractions include Kansas City Zoo and Worlds of Fun. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or GEHA Field at Arrowhead Stadium. Spend some time exploring the area's activities, including golfing. Visit our Kansas City travel guide
Map
1 E Pershing Rd, Kansas City, MO, 64108

What's nearby

  • The exterior of the LEGOLAND Discovery Center and the SeaLife Aquarium.
    Crown Center
    1 min walk - 0.0 miles
  • Union Station with a Planetarium sign, surrounded by modern buildings and a green field.
    Science City at Union Station
    8 min walk - 0.5 miles
  • A modern, curved glass building with a reflective surface, surrounded by a concrete barrier and a few trees.
    T-Mobile Center
    2 min drive - 0.9 miles
  • LEGOLAND® Discovery Center
    2 min walk - 0.1 miles
  • Hallmark Visitors Center
    6 min walk - 0.4 miles

Getting around

  • Union Station Tram Stop
    3 min walk
  • Kansas City Union Station
    4 min walk
  • Kansas City International Airport (MCI)
    30 min drive

Restaurants

  • El Pueblito
    17 min walk
  • One East Urban Bar + Kitchen
    1 min walk
  • Burnt End BBQ
    2 min walk
  • Town Topic Hamburgers
    14 min walk
  • Up-Down
    12 min walk

Similar properties

A modern interior with a curved wooden ceiling, large windows offering city views, and a dining area with round tables and chairs.
Sheraton Kansas City Hotel at Crown Center
Crown Center District
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,000 reviews
Sheraton Kansas City Hotel at Crown Center
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite premium channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 33.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Kansas City at Crown Center have a pool?

Yes, this property has an outdoor pool.

Is The Westin Kansas City at Crown Center pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 33.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at The Westin Kansas City at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Kansas City at Crown Center?

Check-out is at noon.

Where is The Westin Kansas City at Crown Center located?

Located in Crown Center District, this hotel is within 1 mi (2 km) of Hallmark Visitors Center and T-Mobile Center. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are also within 3 mi (5 km). Union Station Tram Stop and Kansas City Union Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Westin Kansas City at Crown Center Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 678 out of 1006 reviews
Rating 8 - Good. 163 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful during our stay. Location was great with access to many things and the restaurant/bar in the hotel was very good! Great food and drinks.
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lovely and helpful staff. Great location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well maintained. It’s an older hotel but you would never know that. We used to stay there 30 years ago and it looks better than it did back then. They have really kept it up nice. The pool is very nice. The gym is very high-tech and the hot tub is awesome. The front desk staff is very courteous and the valets are awesome. I would recommend this hotel to anyone and I will definitely go back.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience,friendly interactive an knowledgeable staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. We had an issue with the tub when we arrived but they immediately accommodated us in another room. Great location to enjoy a world cup match
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Was able to get checked in early!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well maintained and a very good size. The beds were great, and the location was perfect for what we wanted to do in Kansas City. We always have enjoyed Crown Center and it has lots of places to eat and things to see.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the huge space with different amenities, the location is so perfect and proximity to different restaurants and essentials. Very spacious clean rooms.Very helpful staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Westin Crown Center! It's close to so many fun things to do in Kansas City, and they have a great pool!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so very friendly and accommodating. They were helpful in an above and beyond way.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was great I'll stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic! Great food and service in the restaurant and breakfast area. Bed was comfortable. Pillows were comfortable with choices of fillings. I was never disturbed by noise at night. The shower was lovely. Had a huge square head that made it feel like a rain shower. With a handheld wand on the side. The staff were all friendly and helpful. Enjoyed my stay very much.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally cleaned. I liked that you need to use your room key card to use the elevator to get to your room. Breakfast is extra. I only wish there was more directions to use “the link” to get to union station.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The breakfast was delicious. There was a bit of a wait, but I give grace as it was packed for FIFA ⚽️. The location is perfect. Until station is right across the street. The waterfall is beautiful. The property is stunning.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$30 for overnight parking isn’t the best for big trucks, be prepared to pay for wifi and 50$ for late check out which we were given only an extra 2 hours which is understandable for cleaning staff. Probably first and last time probably staying. Clean, staff were friendly and the bottom floor is really nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Kansas City at Crown Center is a wonderful hotel! We traveled from Hawaii and was greeted with plenty ALOHA! The staff are very friendly and helpful, especially the bell desk worker (who's been there for over 40 years) was very welcoming :) The hotel is clean with cute local shops and places to eat, and the beds are super comfy! We will definitely be staying here again on our next trip.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the World Cup and had a great experience. Clean, spacious property very conveniently located for activities in downtown Cleveland, and along the streetcar line. It’s connected to a shopping mall and food court with a nice pool and plenty of onsite dining. Very helpful staff, especially Abby at the front desk who helped us deal with a minor issue with our room quickly and professionally. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and hot tub. We also found it convenient to walk over to Crown Center and Union Station to go to Science City. We also really appreciated the streetcar stop, which we used all weekend to go to various other parts of the city.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a lovely hotel, fantastic location and right by the light rail 😃
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great, no complaints, room service was good, would stay again.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

I had a nice room though the carpet needs to be replaced. Someone had disconnected
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved this hotel!! Clean, bed was amazing and staff was fantastic!!!!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Decent stay, clean, good staff. The gym wasn't well maintained when i was there, no cups to drink from, overflowing towel baskets, otherwise good. Didn't use the bar or restaurant so I can't judge the food or drinks.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and everything was great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Hotel has nice updates and the bed was the most comfortable bed I have ever slept in! For sure would go back!
Stayed 1 night in Feb 2026