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The Elms Hotel & Spa, a Destination by Hyatt Hotel

Property class: 4

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Exterior - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)
Breakfast, lunch and dinner served - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)
Lobby - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)
Indoor pool, outdoor pool, sun loungers - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)
Lobby - The Elms Hotel & Spa, a Destination by Hyatt Hotel (Excelsior Springs)
The Elms Hotel & Spa, near Paradise Playhouse, offers travelers a perfect balance of recreation and relaxation. Guests appreciate amenities like in-room WiFi and an outdoor firepit. Visitors consistently praise the attentive staff who enhance the overall experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Queen Bed (Parlor)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Royal)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Royal)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.8 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Excelsior Springs, The Elms Hotel & Spa, a Destination by Hyatt Hotel is in the historical district and next to a golf course. Hall of Waters and Cultural Museum and Jesse James Farm and Museum are cultural highlights, and some of the area's activities can be experienced at Excelsior Golf Course and Fence Stile Vineyards and Winery. Oceans of Fun and Worlds of Fun are not to be missed. Discover the area's water adventures with kayaking, water skiing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Excelsior Springs travel guide
Map
401 Regent St, Excelsior Springs, MO, 64024

What's nearby

  • Worlds of Fun
    Worlds of Fun
    23 min drive - 23.7 miles
  • T-Mobile Center
    T-Mobile Center
    31 min drive - 34.0 miles
  • Skyline, Kansas City, Missouri
    Kansas City Convention Center
    31 min drive - 34.2 miles
  • Hall of Waters and Cultural Museum
    9 min walk - 0.5 miles
  • Excelsior Golf Course
    3 min drive - 1.2 miles

Getting around

  • Kansas City International Airport (MCI)
    41 min drive

Restaurants

  • McDonald's
    6 min drive
  • Sonic Drive-In
    4 min drive
  • Wabash BBQ
    4 min walk
  • Ventana Gourmet Grill
    8 min walk
  • Golden Leaf
    4 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Upscale hotel near Hall of Waters and Cultural Museum
Located close to Excelsior Golf Course and Fence Stile Vineyards and Winery, The Elms Hotel & Spa, a Destination by Hyatt Hotel provides an adjacent golf course, a poolside bar, and a terrace. Treat yourself to hydrotherapy, a body scrub, or a facial at the onsite spa. The on-site restaurant, Three Owls, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a firepit and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), express check-out, and express check-in
  • Wedding services, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning, as well as perks like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with cable channels
  • Private yards, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 30 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Elms Hotel & Spa, a Destination by Hyatt Hotel pet-friendly?

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 100 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Check-out is at noon.

Where is The Elms Hotel & Spa, a Destination by Hyatt Hotel located?

Situated in the historical district, this spa hotel is 0.5 mi (0.8 km) from Hall of Waters and Cultural Museum and within 3 mi (5 km) of Excelsior Golf Course and Fence Stile Vineyards and Winery. Watkins Mill State Park and Jesse James Farm and Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Historic Hotel for those seeking relaxation.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a good time! For those with an interest in the paranormal, Jay was amazing on his tour! There’s so much rich history within the walls of this place. We can’t wait to go back!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a over night stay but we had dinner at the restaurant inside of the hotel. It was very good but way overpriced
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and staff were amazing ! Highly recommend the paranormal tour !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, enjoyed our time in the salt cave too. Very relaxing stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
It is my favorite hotel. The staff is so friendly. I love the hot tub, coffee shop, and restaurant/tavern areas. Don’t miss this place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Tidy room, excellent staff, beautiful building, history, and immaculate services!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort! Room could have been a little cleaner but everything else was perfect.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chuntell R

Liked: Cleanliness, amenities, property conditions & facilities
Romantic and historic! If you have the chance to take the paranormal tour, do it! The spa is lovely and pool and hot tub are open 24 hours! We'll be back!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Liked: Staff & service, amenities
Wonderful spa!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Clean room and the amenities are good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice historic hotel. Everything was clean and room was very comfortable . We did have issues with housekeeping showing up but the manager was responsive and fixed any issue. The grounds are beautiful , the spa experience was awesome. Definitely would return for another stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Everything was really good about our stay. Staff, service, food and room were awesome. The 25.00 “destination fee” tacked on at checkout outside of the Expedia payment leaves a bad taste. Not much transparency in what you are paying thru Expedia.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and spa was wonderful. The restaurant was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly kind, observant and helpful. The room was very clean. Shower tiles could use some maintenance, but they were clean. The Three Owls restaurant/bar was excellent, although severely understaffed. But those working were very nice, and the food and drinks were excellent. I will definitely be returning, and I will recommend to friends and family.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor hot tub is marvelous!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The woman at the front desk remembered my name after.meeting me one time the day before a young man came up to iur room to help with our tv. He was very polite and gracious.
Stayed 1 night in Jan 2026
Verified

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The massage was relaxing. The grotto was just okay, more seating needed, steam sauna could used more steam.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa services were amazing. Everyone was friendly. Loved the paranormal tour!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
The Elms is for sure a must stay destination. The staff went the extra mile all the time. The historical charm was a big draw. The property was so beautiful to walk around. Out door pool was closed for the season but that will bring us back during the summer. The hot tub is open until midnight. We used the spa and it was worth it. The city is fun to stroll through and explore the historic downtown.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Julia for early AM coffee always greeted with a smile and kind word. Mackenzie and CJ at the front desk - ever helpful. Shelby in the restaurant truly served … got the cook to make poached egg yolk runny! And Onika (so?) was an excellent concierge in the spa.
Lots of history!
Christmas Tree decoration
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place to stay!

The Elms is my go to place to enjoy some tranquil alone time. The rooms are clean, and the beds are amazingly comfortable. The staff are awesome, the food at The Three Owls is delicious, the halls are quiet, and the grounds are lovely to walk. I'm looking forward to my next visit to relax and unwind.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Elms is a staple for destination hotels! It's a magnificent hotel with an interesting history, a relaxing spa, lovely hot tubs, friendly and helpful staff, yummy food and GHOSTS!!!! Who could ask for more?!?
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities
The spa experiences were fantastic!! We were both so relaxed by the end of our weekend!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sister trip

Love this hotel! Lots of history and even some ghosts. Went on a ghost tour with Jay. Very knowledgeable, funny and spooky. Every employee we met was extremely friendly and helpful. Food at three owls was delicious!
Stayed 2 nights in Oct 2025