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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with an outdoor pool, steps from Crown Center

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Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Lobby
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

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The Westin Kansas City at Crown Center

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About the neighborhood

Map
2345 McGee Street, Kansas City, MO, 64108

What's nearby

  • Crown Center - 1 min walk - 0.0 miles
  • LEGOLAND® Discovery Center - 3 min walk - 0.2 miles
  • Hallmark Visitors Center - 6 min walk - 0.4 miles
  • Science City at Union Station - 8 min walk - 0.5 miles
  • T-Mobile Center - 19 min walk - 1.0 mile

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬12 min walk
  • ‪Spectators Sports Bar and Grill - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Burnt End BBQ - ‬7 min walk
  • ‪One East - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Upscale hotel near Crown Center
Located close to Hallmark Visitors Center and Liberty Memorial, Sheraton Kansas City Hotel at Crown Center provides a grocery/convenience store, shopping on site, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and 15 meeting rooms
  • Concierge services, a vending machine, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff
Room features
All 720 rooms boast comforts such as air conditioning, as well as thoughtful touches like late night room service and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Mini fridges, on-request microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM–10:00 PM.

Is Sheraton Kansas City Hotel at Crown Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Kansas City Hotel at Crown Center?

Self parking is available for USD 29.00 per day. Valet parking is available for USD 39.00 per day.

What time is check-in at Sheraton Kansas City Hotel at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Sheraton Kansas City Hotel at Crown Center?

Check-out is at noon.

Where is Sheraton Kansas City Hotel at Crown Center located?

Located in Crown Center District, this hotel is within a 10-minute walk of Crown Center and Hallmark Visitors Center. Liberty Memorial and T-Mobile Center are also within 1 mi (2 km). Union Station Tram Stop is 6 minutes by foot and Kansas City Union Station is 7 minutes.

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Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service, clean rooms, great beds, quiet, walkable area with lots to do and the streetcar is nearby to take you places as well. Loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service and convenience from road
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Was there for a Granddaughter at Children’s Mercy and felt at home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious. It was in walking distance to the crown center shopping.
Stayed 3 nights in Mar 2025

10/10 Excellent

Saundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024

10/10 Excellent

Royer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2024

8/10 Good

Corvanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful. There were a couple of staff that were a little passive aggressive. The room was clean but when we asked for room service they didn't vacuum. It was a busy weekend so the elevators took a while at times. Our stay was mostly positive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and helpful staff. The heated indoor/outdoor swimming pool was fun, even if it was cold outside.
Stayed 1 night in Nov 2024

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffing
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Enjoyed our stay

Clean, great room service, wonderful breakfast
Stayed 1 night in May 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Crown Center events! Lovely rooms and views of KC.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property for access to the “Link” because we were attending an event in the Union Station. We had thought that the Link would make our stay more convenient. We found that it made it more difficult! Signage is terrible and we found it very difficult to know for sure where we were in the “maze” as we tried to navigate. Really surprised us that there few good maps throughout the Link. Fortunately the weather was fine and we could walk easily. Can’t understand why the Link, which is a great idea, is so poorly mapped and signed!
Stayed 1 night in Mar 2025

10/10 Excellent

Xianqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the bath tub. The water pressure is high enough and I can enjoy the massage.
Stayed 2 nights in Nov 2024

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, close top crown center
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

False Advertising

First of all the staff were very friendly and helpful. The problem I had was with the room I received was not the pics on the site. For almost $600 per night I was not happy. Lots of noise from other guests and staff. For what’s it’s worth I won’t be booking again.
Stayed 1 night in Feb 2025

6/10 Okay

lori

Liked: Cleanliness, amenities
Disliked: Staff & service
Location nice. More rundown than expected. Check in person seemed like a very unhappy person.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, very clean, quiet and a Starbucks on site.
Stayed 1 night in Aug 2023

8/10 Good

yong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and staffs are friendly and helpful, great city view from 30th floor. Room was clean but the facility is not new. Water pressure is not as high as I experienced in others, the sink was a little bit clogged first day and was fixed later.
Stayed 2 nights in Dec 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms Nice location Walkable to food and shopping Checkin was flawless and it was busy but they had three clerks working !
Stayed 1 night in Apr 2024

8/10 Good

Michela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and beautiful hotel in a beautiful location. Very, very nice room!!
Stayed 1 night in Apr 2024

10/10 Excellent

Angaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and if we needed anything they were right on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located in an area with lots of interesting activities. We saw a play, did some shopping, visited the WWI museum, and had a great dinner, but can't wait to come back and do other things on our list.
Stayed 1 night in Jun 2024