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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Travelers enjoy the outdoor pool at Sheraton Kansas City Hotel at Crown Center, along with convenient valet parking and express check-out near iconic landmarks.

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Photo gallery for Sheraton Kansas City Hotel at Crown Center

Meeting facility - Sheraton Kansas City Hotel at Crown Center (Kansas City)
Meeting facility - Sheraton Kansas City Hotel at Crown Center (Kansas City)
Lobby - Sheraton Kansas City Hotel at Crown Center (Kansas City)
Lobby - Sheraton Kansas City Hotel at Crown Center (Kansas City)
Exterior - Sheraton Kansas City Hotel at Crown Center (Kansas City)
The Sheraton Kansas City Hotel at Crown Center is steps from the Hallmark Visitors Center. Guests enjoy on-site shopping, an outdoor pool, and helpful staff. Free WiFi in public areas, dry cleaning services, and proximity to Liberty Memorial ensure a comfortable stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Corner

8.0 out of 10
Very good
(7 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Luxury Suite, 1 Bedroom

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, free toiletries, hair dryer

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, free toiletries, hair dryer

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, free toiletries, hair dryer

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom (View)

In-room safe, desk, blackout drapes, iron/ironing board

Luxury Suite, 1 Bedroom (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Crown Center District, a neighborhood in Kansas City, Sheraton Kansas City Hotel at Crown Center is in the entertainment district and near a train station. Liberty Memorial and Hallmark Visitors Center are cultural highlights, and some of the area's popular attractions include Kansas City Zoo and Worlds of Fun. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or Kauffman Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Kansas City travel guide
Map
2345 McGee Street, Kansas City, MO, 64108

What's nearby

  • Crown Center
    Crown Center
    1 min walk - 0.0 miles
  • SEA LIFE Kansas City Aquarium
    SEA LIFE Kansas City Aquarium
    5 min walk - 0.3 miles
  • Liberty Memorial
    Liberty Memorial
    11 min walk - 0.6 miles
  • LEGOLAND® Discovery Center
    5 min walk - 0.3 miles
  • Hallmark Visitors Center
    8 min walk - 0.5 miles

Getting around

  • Union Station Tram Stop
    6 min walk
  • Kansas City Union Station
    7 min walk
  • Kansas City International Airport (MCI)
    26 min drive

Restaurants

  • Fiorella's Jack Stack Barbecue
    12 min walk
  • One East Urban Bar + Kitchen
    5 min walk
  • Burnt End BBQ
    5 min walk
  • Panera Bread
    4 min walk
  • Fritz's Railroad Restaurant
    4 min walk

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  • Free WiFi
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9.2 out of 10, Wonderful, 1,013 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 33.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM–10:00 PM.

Is Sheraton Kansas City Hotel at Crown Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 33.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at Sheraton Kansas City Hotel at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Sheraton Kansas City Hotel at Crown Center?

Check-out is at noon.

Where is Sheraton Kansas City Hotel at Crown Center located?

Located in Crown Center District, this hotel is within a 10-minute walk of Crown Center and Hallmark Visitors Center. Liberty Memorial and T-Mobile Center are also within 1 mi (2 km). Union Station Tram Stop is 6 minutes by foot and Crossroads Tram Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Kansas City Hotel at Crown Center Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Marcia

Liked: Cleanliness
Beautiful, quiet, close to activities, restaurants, and shopping! A perfect stay for a Spring Break getaway!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have had a more enjoyable stay! From check in to the very nice room on the 39th floor to the nice bar & food options! Will stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Capri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allie

Liked: Cleanliness
The staff were so helpful and our suite was excellent! Very clean and spacious!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, spotless room, comfortable beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Liked the way buildings were connected be enclosed walkways. Room was clean and staff was friendly and helpful!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, property conditions & facilities
The front desk worker was very friendly! The room is nice & clean!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Abby at the front desk was quick, courteous & professional. The room was clean & exactly what we were hoping for. Our daughter loved the view!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlethia

Liked: Cleanliness, property conditions & facilities
Spacious clean room and gracious staff. Suggestion: Benches I the LINK for people to rest on as they are tracking to the other hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Lobby was beautiful! Room was very comfortable. Staff very friendly!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cena Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, very professional staff, clean common areas. Catered food services were great. Loved the Starbucks coffees and Teavana tea selections!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Remarkable experience from checking in, parking, late night food service after a concert, and a quiet dark to a comfortable room for the night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Quick and easy check in. Room nice and clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Saundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice amenities & location.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Tyler

Enjoyed our stay

Clean, great room service, wonderful breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for conferences, the staff is very helpful. Great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We stayed at this hotel 10 years ago for our wedding night and again for anniversary. They are so kind and generous to offer us an upgrade for the occasion. The room service was delicious and the room was impeccable. Love this hotel!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was great, very friendly. Our room had hair left in the tub and around the toilet, which as a bit gross. We were close to shopping, food, & tons of entertainment. The KC Streetcar was close, so we could get downtown easily.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service and convenience from road
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easily accessible.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Dennis

The staff was fine (except the restaurant/bar). The amenities much less than expected. There was a single restaurant/bar ("spectators"). I am not sure they opened for breakfast. Service was slow. Staff appeared desultory.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Crown Center events! Lovely rooms and views of KC.
Stayed 1 night in Aug 2024