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Overview of InterContinental Kansas City at The Plaza, an IHG Hotel

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Seasonal outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
55-inch TV with cable channels

InterContinental Kansas City at The Plaza, an IHG Hotel

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationNelson-Atkins Museum of Art17 min walk
    Popular LocationChildren's Mercy Park26 min drive
    Popular LocationWorlds of Fun26 min drive
    AirportKansas City, MO (MCI-Kansas City Intl.)36 min drive

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About this area

Kansas City

In the entertainment district, InterContinental Kansas City at The Plaza, an IHG Hotel is in a walkable area with good shopping. Nelson-Atkins Museum of Art and Kemper Museum of Contemporary Art are cultural highlights, and some of the area's notable landmarks include Fountain of Neptune and JC Nichols Memorial Fountain. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or Arrowhead Stadium.
Popular Location

What's nearby

  • Fountain of Neptune - 5 min walk
  • JC Nichols Memorial Fountain - 8 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • Children's Mercy Park - 26 min drive
  • Worlds of Fun - 26 min drive

Getting around

  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 36 min drive

Restaurants

  • The Oak Room – Fine-dining restaurant with a bar. Serves breakfast, lunch, and dinner daily.
  • The Oak Bar – Serves breakfast, lunch, and dinner daily.

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

4-star Kansas City hotel in Country Club Plaza Area, near Fountain of Neptune
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 371 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Balconies and 24-hour room service are standard, as are TVs with cable channels.
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 11.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:30 AM: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (26000 square feet)
  • Meeting rooms - 12

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 5 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per night, plus a one-time cleaning fee of USD 25
Up to 25 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75 per night plus USD 25 one-time cleaning
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental
InterContinental Kansas City at The Plaza
InterContinental Kansas City at The Plaza, an IHG Hotel Hotel

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 481 out of 963 reviews
5 - Excellent 50%
Rating 4 - Good. 246 out of 963 reviews
4 - Good 26%
Rating 3 - Okay. 125 out of 963 reviews
3 - Okay 13%
Rating 2 - Poor. 71 out of 963 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 963 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would have liked more food diversity on the 11th floor.
Stayed 3 nights in May 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Something came up prior to traveling and we were told it would cost an extra $400 to move our stay back one day. Pool was closed although we were told it would be open, rooftop bar was closed, fridge was broken in our room, and guest rooms were not well cleaned.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely. We had a wonderful stay.
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Concierge was way cool
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place, Covid made it difficult to see much-bathroom had some issues...not sure why we were so far from the desk in the 5th floor with what appeared to be ten cars in the garage
Stayed 1 night in May 2021