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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property
Downtown Kansas City beckons with art and adventure, where guests can savor American cuisine or grab a quick snack before exploring nearby Science City attractions.

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Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior - Hotel Indigo Kansas City - The Crossroads by IHG (Kansas City)
Standard Room, 1 King Bed | Down comforters, desk, iron/ironing board, free WiFi - Hotel Indigo Kansas City - The Crossroads by IHG (Kansas City)
Meeting facility - Hotel Indigo Kansas City - The Crossroads by IHG (Kansas City)
Breakfast, lunch and dinner served - Hotel Indigo Kansas City - The Crossroads by IHG (Kansas City)
Exterior - Hotel Indigo Kansas City - The Crossroads by IHG (Kansas City)
Experience the vibrant energy of The Crossroads at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel. Enjoy cooked-to-order breakfast and delicious American cuisine from Leedy's Bar and Kitchen, while staying connected with in-room WiFi. With a 24-hour business center, helpful staff nearby LEGOLAND Discovery Center are ready to make your stay seamless.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Down comforters, desk, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Crown Center District, a neighborhood in Kansas City, Hotel Indigo Kansas City - The Crossroads by IHG is in the entertainment district and near the airport. Nelson-Atkins Museum of Art and Harrah's Casino are cultural highlights, and travelers looking to shop may want to visit Crown Center and Zona Rosa Shopping Mall. LEGOLAND® Discovery Center and Worlds of Fun are not to be missed. Visit our Kansas City travel guide
Map
2020 Grand Boulevard, Kansas City, MO, 64108

What's nearby

  • The exterior of the LEGOLAND Discovery Center and the SeaLife Aquarium.
    Crown Center
    5 min walk - 0.3 miles
  • Union Station with a Planetarium sign, surrounded by modern buildings and a green field.
    Science City at Union Station
    8 min walk - 0.5 miles
  • A city skyline with modern buildings, a bridge, and a highway.
    Kansas City Convention Center
    8 min walk - 0.5 miles
  • A tall monument with inscriptions, surrounded by a well-maintained lawn and a reflective water feature.
    National World War One Museum and Memorial
    14 min walk - 0.8 miles
  • LEGOLAND® Discovery Center
    10 min walk - 0.5 miles

Getting around

  • Crossroads Tram Stop
    5 min walk
  • Kansas City Union Station
    8 min walk
  • Kansas City International Airport (MCI)
    28 min drive

Restaurants

  • Fiorella's Jack Stack Barbecue
    6 min walk
  • One East Urban Bar + Kitchen
    8 min walk
  • Panera Bread
    7 min walk
  • Manny's Mexican Restaurant
    6 min walk
  • BKS Artisan Ales
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leedy's Bar and Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Kansas City - The Crossroads by IHG pet-friendly?

Yes, Hotel Indigo Kansas City - The Crossroads by IHG allows pets (limit 1 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 28 per day. Limited spots are available.

What time is check-in at Hotel Indigo Kansas City - The Crossroads by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Kansas City - The Crossroads by IHG?

Check-out is at noon.

Where is Hotel Indigo Kansas City - The Crossroads by IHG located?

Located in Crown Center District, this hotel is within a 10-minute walk of Crown Center and LEGOLAND® Discovery Center. Kansas City Convention Center and T-Mobile Center are also within 15 minutes. Crossroads Tram Stop is 5 minutes by foot and Union Station Tram Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were excellent. The hotel was very clean and well kept.
Stayed 1 night in May 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean comfortable room and staff was very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. The staff were courteous and helpful. Everything was clean and the room was spacious. I would absolutely stay here again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really nice and clean. The bed was comfortable and the location was excellent. Our room was on the second floor but was pretty noisy at night for a while. The walls were a little thin as I was awoken by the sounds of the couple next door engaging in relations. There must have been some kind of utility room below our room as we were woken up with the sounds of banging and doors shutting. These were minor complaints, and we would definitely stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming to our dog (fee was a bit high). Clean, quiet, friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Everything was great! Jerome was so helpful with parking. He went above and beyond, and the other staff members were kind and helpful as well. We had a great stay!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Trinity

Liked: Cleanliness, staff & service
Clean rooms, nice staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Briann

Liked: Cleanliness, staff & service, amenities
Clean room, staff were pleasant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities
Clean rooms very comfortable and user friendly accommodations
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Michelle

Disliked: Staff & service
The hotel is modern, but not kept up very well. There were a lot of questionable sticky spots on the wall and crumbs? on our dressers - not a big deal as we brought Clorox wipes. However, the mini fridge smelled horrible. I reported that to the front desk as the smell filled the room when we opened it. They didn’t come deep clean it like they said they would 😂 we tried to keep water and soda in there, and it just smelled like rotten food. Staff and valet were friendly enough.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, well decorated and spacious. Nice staff. Great place to stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities
Clean room, nice staff. Noisy having a room on the street side.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Malinda

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! Great breskfast. Large room.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, room comfort
Clean room. Spacious room. A little run down some areas around the hotel. Staff was nice and provided good service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at either Hotel Indigo or Crossroads Hotel whenever we stay in KC. It's a great hotel - clean, great location, comfortable beds, and nice rooms!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was super friendly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff, the room was large and clean! Loved being able to control the blinds remotely and the addition of the blackout curtains made our stay even better!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean and nice. Staff was great and very helpful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly, beautiful hotel and great location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Awesome staff. Very nice room, bar, everything! About 3 blocks to Union Station, WW1 museum, Green Lady. Great dining room. Very highly recommended!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Carolynn

Liked: Cleanliness, staff & service
Room was generally in good condition, staff was nice. Food in sort of restaurant was very expensive, menu limited, and service was extremely slow.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel located near memorial and train station. Nice rooms.
Stayed 1 night in Jun 2025