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Best Western Plus Bourbonnais Hotel & Suites

Property class: 2.5

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Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

A spacious lobby with a blue sectional sofa, leather armchairs, and a herringbone-patterned floor. - Best Western Plus Bourbonnais Hotel & Suites (Bourbonnais)
An outdoor patio with stone walls, a covered seating area, and a view of a modern building. - Best Western Plus Bourbonnais Hotel & Suites (Bourbonnais)
A modern bar area with wooden chairs, a counter with shelves of bottles, and a large flat-screen TV. - Best Western Plus Bourbonnais Hotel & Suites (Bourbonnais)
A reception area with marble counters, hanging pendant lights, a geometric patterned wall, and a green vertical garden. - Best Western Plus Bourbonnais Hotel & Suites (Bourbonnais)
A hotel room with a large bed, a sofa, a bedside table, a lamp, and a window with a view of buildings. - Best Western Plus Bourbonnais Hotel & Suites (Bourbonnais)
Located close to Northfield Square Mall and Olivet Nazarene University, Best Western Plus Bourbonnais Hotel & Suites provides a free breakfast buffet, a firepit, and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a nightstand with a lamp, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, wooden headboard, bedside lamps, a chair, and a window with blinds.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a large bed, wooden wardrobe, bedside lamps, and a view through a window.

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, wooden headboard, bedside lamps, a chair, and a window with blinds.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a nightstand with a lamp, and a window with a view.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a sofa, a bedside table, a lamp, and a window with a view of buildings.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a large bed, wooden wardrobe, bedside lamps, a window with a view, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A modern hotel room with a large bed, a desk with a chair, a television, and a sofa.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Bourbonnais is home to Best Western Plus Bourbonnais Hotel & Suites. Northfield Square Mall and Olivet Nazarene University are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Bourbonnais travel guide
Map
62 Ken Hayes Dr, Bourbonnais, IL, 60914

What's nearby

  • Early morning sunlight on peaceful flowing stream and cottonwood trees in Midwestern United States.
    Kankakee River State Park
    11 min drive - 10.1 miles
  • Northfield Square Mall
    1 min walk - 0.1 miles
  • Cinemark Bourbonnais Movies 10
    11 min walk - 0.6 miles
  • Olivet Nazarene University
    5 min drive - 4.3 miles
  • Route 66 Raceway
    34 min drive - 38.7 miles

Getting around

  • Kankakee Station
    14 min drive
  • Chicago Midway Airport (MDW)
    77 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    4 min drive
  • Circle K
    4 min drive
  • Culver's
    5 min drive
  • Texas Roadhouse
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • The Lobby Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,519 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Plus Bourbonnais Hotel & Suites pet-friendly?

Yes, Best Western Plus Bourbonnais Hotel & Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Bourbonnais Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Bourbonnais Hotel & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Bourbonnais Hotel & Suites located?

Situated in Bourbonnais, this hotel is steps from Northfield Square Mall and 3.1 mi (4.9 km) from Olivet Nazarene University. Kankakee Community College and Kankakee River State Park are also within 9 mi (15 km).

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Reviews

Best Western Plus Bourbonnais Hotel & Suites Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 382 out of 725 reviews
Rating 8 - Good. 155 out of 725 reviews
Rating 6 - Okay. 85 out of 725 reviews
Rating 4 - Poor. 57 out of 725 reviews
Rating 2 - Terrible. 46 out of 725 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Good place to stay for the price.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were Super kind and very accommodating to our needs. We were in town for funeral services, they made our stay very pleasant. Thank you to front desk staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly , loved the breakfast, room were cleaned and supplied well
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As is usual at this hotel, staff were friendly and efficient, the room was clean and spacious, and the breakfast was hot and ready by 6:00a.m.. Although there were quite a few guests that night, it was quiet. The bed was comfortable. I have stayed here often in the past, and consider the cost to be very reasonable. I have already booked my next stay.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful and curteous. I did find it odd that you had to ask to have your room cleaned.
Stayed 9 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
lack of amenities but bar is good!
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One elevator was out of order, the pillows were terrible, bed was like sleeping on the floor. Staff was very friendly, of course these things I mentioned were no fault of their own. I know a lot of things are on-line now, but would it kill you to put a guide for TV channels in the room? Same with local restaurants etc.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The staff was friendly. Breakfast was Hot.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. The staff was super friendly with plenty of smiles. I will definitely stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AT CHECK IN WAS VERY HELPFUL, SHE WAS ABLE TO LOCATE A SHOWER CHAIR,THANKS AGAIN,I WILL BE BACK AGAIN!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, easy check in & check out. Breakfast was really good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star property in the star ratings. But, it is is got the price.. And, it I certainly a 5 star property at this price. Great staff. H
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequently stay at this hotel due to several factors. Its location is close to I-57, plus there are quite a few places to eat within a reasonable distance. Staff are friendly and helpful--it's nice to see some of the same faces each visit. The price is usually very reasonable for the area, and the facilities are well maintained and clean. The beds are comfortable, and the hotel is quiet, despite being quite full usually.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms were very clean and the lobby was nice including an adult bar. However, the outside desperately needs a paint job. The breakfast was OK. Take me to serve waffles or pancakes.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Staff was great! Pool was not available! Bucket in hallway and by front desk from rain , so multiple leaks! Heard from a guest how he booked room, was given to someone else!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was very clean. Good selection of eggs and sausage. Coffee was good. There was no waffle maker. The pool was closed which was disappointing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good. It was fresh, hot and plentiful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have to use the amenities. Staff was very friendly front desk. Room smelled and looked clean. Quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, everything was clean, breakfast was hot and actually a little different than the norm. All in all it was a great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great rate, clean & quiet location. Courteous staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
He was a wonderful day great staff and management room was absolutely spotless
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a good night's sleep in a comfortable bed in a quiet room. Staff were pleasant and efficient. Breakfast was good--as usual. The hotel is conveniently located just off the I-57 at Bradley, and a Cracker Barrel is nearby. There is also a Denny's a few blocks away....plus quite a few other varied dining options.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The woman I checked in with was friendly. My room was not ready at check-in time. The bathroom was very dirty. Had a pneumonia like smell there was hair still in the tub. The caulking was molding. There isn’t enough visible light in the mirror. The hotel had leaking ceiling throughout. The vents in the cafeteria were completely covered in dust, like they’ve never been touched. The hotel was quiet, so I got in the sleep that I needed. However, I would not stay here again.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I made do with the room we was assigned. We had requested a handicapped accessible room because I’m unable to access a bathtub. Breakfast wasn’t anything special for sure so we opted to only eat 1 meal there out of our 3 day stay. Overall the hotel was clean and well kept.
Stayed 3 nights in May 2026