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Thilanka Hotel

4.0 star property
Suburban hotel with free valet parking and a 24-hour front desk

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Photo gallery for Thilanka Hotel

Outdoor pool
Reception
Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Garden view
Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Royal Room

Royal Room | Balcony view

Royal Room

Highlights

Soundproofed
Air conditioning
LCD TV
Egyptian cotton linens
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Egyptian cotton linens
Separate bedroom
Ceiling fan
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Egyptian cotton linens
Ceiling fan
Premium bedding
Bidet
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
#. 03, Sangamitta Mawatha, Kandy, 20000

What's nearby

  • Udawatta Kele Sanctuary - 1 min walk - 0.0 miles
  • Kandy Lake - 3 min walk - 0.2 miles
  • Temple of the Tooth - 8 min walk - 0.5 miles
  • Royal Palace of Kandy - 12 min walk - 0.6 miles
  • National Hospital Kandy - 2 min drive - 1.4 miles

Getting around

  • Kandy Railway Station - 13 min drive
  • Bandaranaike Intl. Airport (CMB) - 166 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬19 min walk
  • ‪Salgado Hotel & Bakery - ‬19 min walk
  • ‪Hideout Lounge - ‬17 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Burger King - ‬5 min drive

About this property

Thilanka Hotel

Upscale hotel in a shopping district
At Thilanka Hotel, you can look forward to a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A banquet hall, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Thilanka Hotel have thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 54.80

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Thilanka
Thilanka Hotel
Thilanka Kandy
Thilanka Hotel Kandy
Thilanka
Thilanka Hotel Hotel
Thilanka Hotel Kandy
Thilanka Hotel Hotel Kandy

Frequently asked questions

Does Thilanka Hotel have a pool?

Yes, this property has an outdoor pool.

Is Thilanka Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Thilanka Hotel?

Valet parking is free at this property.

What time is check-in at Thilanka Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Thilanka Hotel?

Check-out is at noon.

Does Thilanka Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Thilanka Hotel located?

Situated in a shopping district, this hotel is within a 10-minute walk of Udawatta Kele Sanctuary and Kandyan Art Association & Cultural Centre. National Museum and Temple of the Tooth are also within 15 minutes.

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Thilanka Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 93 reviews
Rating 8 - Good. 33 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 6 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Excellent place to stay when visiting the temple. Hotel is well maintained, and the staff is excellent. Food selection and preparation is good.
Stayed 1 night in Sep 2024

10/10

Convenient location. Great view. Clean and comfortable. Very good restaurant - many testy food options.
Stayed 1 night in Dec 2024

10/10

The staff and the lobby manager provided excellent service and it almost felt like home to us.. Thank you and would definitely stay next time I visit Kandy
Stayed 6 nights in Oct 2023

10/10

The best thing about the Thilanka is the location and stunning view from the pool. The rooms are spacious and comfortable but slightly tired. The buffet offered a good selection of food and both breakfast and dinner. Would definitely recommend staying here, excellent value for money.
Stayed 1 night in Aug 2024

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Aug 2024

8/10

Stayed 4 nights in Jun 2024

10/10

Stayed 2 nights in May 2024

10/10

宿泊した部屋はダブルベッドの部屋でしたが、ベランダからはカンディー湖が見え、夫婦二人でゆったりと過ごすことが出来ました。 食事も豊富でどれもおいしく、もう一度、泊まりたいと思えるホテルでした。
Stayed 1 night in May 2024

6/10

Stayed 1 night in May 2024

10/10

Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Oct 2023

8/10

Nous avons ete confiné a l'hôtel pendant 4 nuits! Le personnel a ete tres gentil, le gerant aussi, mais je trouve deplorable que l'on ne nous ai pas donné les grandes chambres que nous devions avoir, on nous a installés les quelques clients de l'hôtel dans la section la plus veille, les chambres etaient petites et le balcon donnait sur le building en construction, la vue du lac de côté, on aurais pu nous donner les belles chambres etant confinés a l'hôtel ! La nourriture du restaurant est moyen et il y avait énormément de moustiques !
Stayed 1 night in Mar 2020

10/10

It was great!
Stayed 1 night in Feb 2020

2/10

Poor staff attitude and service Good view and swimming pool though
Stayed 1 night in Feb 2020

8/10

This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.
Stayed 3 nights in Feb 2020

2/10

First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.
Stayed 3 nights in Feb 2020

10/10

Stayed 3 nights in Jan 2020

10/10

C’est un bon rapport qualité-prix. Belle vue. À 200 mètres du temple de la relique de la dent de bouddha.
Stayed 1 night in Jan 2020

6/10

WiFi Connection very bad
Stayed 1 night in Jan 2020

4/10

I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management
Stayed 1 night in Jan 2020

8/10

Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need
Stayed 2 nights in Dec 2019

8/10

Nice hotel but found the corridors echoed making it a bit noisy. Friendly staff. Could do with a gym though
Stayed 1 night in Dec 2019

10/10

Stayed 2 nights in Nov 2019