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The Swiss Residence

4.0 star property
Hotel in Kandy with free valet parking and a nightclub

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Photo gallery for The Swiss Residence

Lobby lounge
Outdoor pool
Superior Triple Room, Multiple Beds, Bathtub, Mountain View | Deep soaking bathtub
Deluxe Double Room, Non Smoking, Mountain View | Bathroom | Free toiletries, hair dryer, bidet, towels
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Superior Triple Room, Multiple Beds, Bathtub, Mountain View | 1 bedroom, minibar, in-room safe, desk

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bidet
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View | Room amenity

Deluxe Double Room, Non Smoking, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
23, Bahirawakanda, Kandy, 20000

What's nearby

  • Bahirawakanda Vihara Buddha - 9 min walk - 0.5 miles
  • Kandy Lake - 18 min walk - 1.0 mile
  • National Hospital Kandy - 3 min drive - 1.3 miles
  • Royal Palace of Kandy - 3 min drive - 1.3 miles
  • Temple of the Tooth - 5 min drive - 2.6 miles

Getting around

  • Kandy Railway Station - 7 min drive
  • Bandaranaike Intl. Airport (CMB) - 159 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬17 min walk
  • ‪Salgado Hotel & Bakery - ‬17 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Kandyan Muslim Hotel - ‬13 min walk
  • ‪Global Kitchen - ‬18 min walk

About this property

The Swiss Residence

Upscale hotel in the city center
Consider a stay at The Swiss Residence and take advantage of a nightclub, a rooftop terrace, and a garden. The on-site international cuisine buffet restaurant, Edelweiss Restaurant, offers breakfast, lunch, dinner, and a poolside location. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • An elevator, meeting rooms, and barbecue grills
Room features
All guestrooms at The Swiss Residence boast perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 42-inch LED TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: USD 8 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edelweiss Restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 28
  • New Year's Eve (December 31) Gala Dinner per child: USD 18 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 8 for adults and USD 3 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

Frequently asked questions

Does The Swiss Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Swiss Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Swiss Residence?

Self parking and valet parking are free at this property.

What time is check-in at The Swiss Residence?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Swiss Residence?

Check-out is at 12:30 PM.

Does The Swiss Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Where is The Swiss Residence located?

Located in the heart of Kandy, this hotel is within a 10-minute walk of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha. Kandy Clock Tower and Commonwealth War Cemetery are also within 15 minutes.

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The Swiss Residence Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matteo, Doha

Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På tross av trist lobby, veldig bra!

Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019

8/10 Good

IB, London

Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Stayed 2 nights in Jul 2018

2/10 Terrible

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Huge dissapointment

We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Menusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Arno

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our money

Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
This review was submitted before 2018 and has not been verified.

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel med god service

Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Das Hotel ist eine Baustelle

Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Graham, UK

Liked: Room comfort

OK hotel nice location

Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
This review was submitted before 2018 and has not been verified.

8/10 Good

Lee-Anne, Trentham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation all the way

After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Anonymous

Disliked: Staff & service

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。 　ドアノブの鍵がしょぼいので、少し不安な感じ。 　うっかりミスで、ウエルカムドリンクをぶちまけられたり。 　フロントの係りの中には融通の利かない人もいたり。 　上層階になると、シャワーの出が悪い。 　料金的には、納得できる程度のサービスかな。
This review was submitted before 2018 and has not been verified.

8/10 Good

Gururaj

Liked: Cleanliness, staff & service

Nice hotel and good service. We

Nice hotel and good service. We enjoyed our stay for one day.