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Oak Ray Serene Garden Hotel

Property class: 3

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Photo gallery for Oak Ray Serene Garden Hotel

A multi-story hotel with balconies, surrounded by dense forest. - Oak Ray Serene Garden Hotel (Kandy)
An indoor swimming pool with a glass ceiling, surrounded by potted plants and wooden loungers. - Oak Ray Serene Garden Hotel (Kandy)
A restaurant with multiple dining tables, chairs, and large windows offering a view of the outdoors. - Oak Ray Serene Garden Hotel (Kandy)
A hotel room with a bed, a small table, a chair, a large window with curtains, and a view of greenery outside. - Oak Ray Serene Garden Hotel (Kandy)
A balcony with two wooden chairs and a table, overlooking a hillside with buildings and lush greenery. - Oak Ray Serene Garden Hotel (Kandy)
Located close to Kandy Lake, Oak Ray Serene Garden Hotel provides a free daily manager's reception, a rooftop terrace, and a library. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

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Showing 1 of 1 room

View all photos for Deluxe Room

A hotel room with a bed, a desk with a television, a lamp, and a chair.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Located in Kandy, Oak Ray Serene Garden Hotel is in the city center and near a train station. Temple of the Tooth and Royal Palace of Kandy are local landmarks, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Nilambe Meditation Centre. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. Visit our Kandy travel guide
Map
189, Rajapihilla Mawatha, Kandy, 20000

What's nearby

  • A white colonial-style building with a red roof on a lake, surrounded by lush greenery and small floating gardens.
    Kandy Lake
    5 min walk - 0.3 miles
  • A traditional water village with buildings along the riverbank, surrounded by lush greenery.
    Temple of the Tooth
    2 min drive - 0.7 miles
  • Udawatta Kele Sanctuary
    12 min walk - 0.6 miles
  • Kandy Viewpoint
    15 min walk - 0.8 miles
  • Royal Palace of Kandy
    4 min drive - 1.4 miles

Getting around

  • Kandy Railway Station
    10 min drive
  • Bandaranaike Intl. Airport (CMB)
    168 min drive

Restaurants

  • Hideout Lounge
    8 min walk
  • Balaji Dosai
    4 min drive
  • Sky Lounge
    4 min drive
  • Grand Sky Lounge
    1 min walk
  • Lake Front Café
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Information provided by the property may be translated using automated translation tools
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 95.00 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Oak Ray Serene Garden Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oak Ray Serene Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oak Ray Serene Garden Hotel?

Check-in begins at 1:00 PM.

What time is check-out at Oak Ray Serene Garden Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Oak Ray Serene Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 95.00 per vehicle applies.

Where is Oak Ray Serene Garden Hotel located?

Located in the heart of Kandy, this hotel is within a 15-minute walk of Kandy Lake, Lakeside Adventist Hospital, and Malwathu Maha Viharaya. Kandy Viewpoint and Kandyan Art Association & Cultural Centre are also within 1 mi (2 km). Kandy Railway Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oak Ray Serene Garden Hotel Reviews

7.2

Good

7.2

Cleanliness

7.4

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the condition of bathroom and the cleanliness of the room in general was really poor, insect on the floor, mold and dirty at evwry corner.In the morning, after informing the reception that the water was cold, and after the visit of some staff, we have been forced to take cold shower, since the problem was not solved after more than 40 minutes. In additio the quality of the food (dinner and breakfast) below average with limited options. UNFORTUNATELY I CANNOT UPLOAD THE PICTURES OF THE DISGUSTING BATHROOMS WE FOUND
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Nice with good family room option

We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.
Verified review

4/10 Poor

Liked: Staff & service
Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service, standard facilities.

The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.
Verified review

8/10 Good

Liked: Staff & service
キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint men mycket oljud.

Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.
Verified review

6/10 Okay

Liked: Staff & service
From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort