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Jack Tree Lodge

Property class: 3

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Photo gallery for Jack Tree Lodge

A hotel room with a bed, a TV, a window with curtains, and a view of mountains. - Jack Tree Lodge (Kandy)
A balcony with wooden furniture, a TV, and a view of a green hillside. - Jack Tree Lodge (Kandy)
A two-story building with a balcony, surrounded by lush greenery. - Jack Tree Lodge (Kandy)
A room with a wooden dining table surrounded by four wicker chairs, a vase with flowers, and a view of a mountainous landscape through a large window. - Jack Tree Lodge (Kandy)
A room with a bed, wooden chairs, a table, and a large window with a view of green hills. - Jack Tree Lodge (Kandy)
Located close to National Hospital Kandy and Royal Botanical Garden, Jack Tree Lodge provides a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi and a restaurant are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 3 Bedrooms, Accessible, Non Smoking

A bedroom with a wooden bed, a nightstand, a wall-mounted lamp, and a view of the outdoors.

Standard Double Room, 3 Bedrooms, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, 2 Bedrooms, Mountain View

A bedroom with a wooden headboard bed, a white sofa, and a large window with curtains.

Deluxe Quadruple Room, 2 Bedrooms, Mountain View

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Private Bathroom, Mountain View

A bedroom with a large bed, a wooden ladder, a ceiling fan, and a view of the outdoors through a door.

Deluxe Room, 2 Bedrooms, Private Bathroom, Mountain View

  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Kandy, Jack Tree Lodge is in the historical district. Royal Palace of Kandy and Temple of the Tooth are notable landmarks, and the area's natural beauty can be seen at Wales Park and Udawatta Kele Sanctuary. Check out an event or a game at Pallekele International Cricket Stadium, and consider making time for Royal Botanical Garden, a top attraction not to be missed. Explore all the area has to offer with ecotours, mountain climbing, and hiking/biking trails. Visit our Kandy travel guide
View more Guest Houses in Kandy
Map
No 1, Nelum Mawatha, Primrose Gardens, Kandy, 20000

What's nearby

  • A white colonial-style building with a red roof on a lake, surrounded by lush greenery and small floating gardens.
    Kandy Lake
    5 min drive - 2.5 miles
  • A historic white building with a red roof and a crowd of people in front.
    Temple of the Tooth
    6 min drive - 2.7 miles
  • Kandy War Cemetery
    11 min walk - 0.6 miles
  • Kandy Garrison Cemetery
    1 min drive - 0.3 miles
  • Amaya Medical Center
    2 min drive - 0.5 miles

Getting around

  • Kandy Railway Station
    12 min drive
  • Bandaranaike Intl. Airport (CMB)
    168 min drive

Restaurants

  • KFC
    20 min walk
  • Senani Restaurant
    7 min drive
  • Soul Food
    6 min drive
  • Hela Bojun Hala
    6 min drive
  • Burger King
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 5 for adults and USD 3 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Jack Tree Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Jack Tree Lodge?

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Jack Tree Lodge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Jack Tree Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Jack Tree Lodge located?

Situated in the historical district, this guesthouse is within 3 mi (5 km) of National Hospital Kandy, Wales Park, and Temple of the Tooth. National Museum and Udawatta Kele Sanctuary are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jack Tree Lodge Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, very accommodating. The views are amazing and the place is very relaxing and quiet
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thamara

Liked: Cleanliness, amenities, property conditions & facilities
A very pleasant stay. Staff are very friendly & accommodating our every need.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Thomas

Liked: Staff & service, room comfort
Room very spacious,beds incredibly comfortable,view is amazing,could do with a clean (shower area specifically) - breakfast and staff both great - would highly recommend at price point
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and super friendly and accommodating hosts! I really felt like at home. Thank you!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Monisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good guest house experience. Great value for price. Staff was very helpful and the property had amazing views too!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Bhavik

Liked: Cleanliness, staff & service
Pros: Beautiful view Free fresh breakfast Friendly staff Cons: Uncomfortable bed Cold shower
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

George

Room with a view

We arrived later in the evening but the staff were friendly, attentive and helpful, serving a delicious dinner. The hotel has wonderful views across the hills surrounding Kandy. A great secret hideaway.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Douglas

Liked: Property conditions & facilities
Overall a good experience. As others have said the view is the highlight. Just know it’s perched on a hill and requires a tuk tuk to and from town centre. Staff were very helpful with questions. Breakfast was hearty. Rooms could use a bit of refresh but otherwise comfortable.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

Superb the accommodations were lovely the view exceptional. The breakfast was amazing the owners and family have excellent customer service skills wonderful hospitality I very much look forward to staying again next year with my family. I have been traveling the world for a year and this hotel and the way I was taken care of stand out the most of any property I have stayed at. Thank you for the lovely experience of sharing your property
Stayed 6 nights in Apr 2025
Verified review

6/10 Okay

Sarvalojani

Liked: Cleanliness
Some lights are not working inside the room. However staff is friendly. Prices are affordable and the location is good too.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Thavrith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling solo. Stayed for two nights. Good price and breakfast included. Very polite and friendly staff. Owner, Dan, is very friendly and helpful. It’s on a “steep” hill and about 3.5 kilometers to Lake Kandy—-a good distance for walking exercise. This is probably my most favorite and the best budget hotel I had stayed in. Strongly recommend it.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a hilltop overlooking Kandy, the Jack Tree Lodge is a delightful place to stay.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Jagath

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect for quick drive to Kandy city center. Staff was very accommodating and made our stay excellent. Special thanks to chef for making so good breakfast
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Very friendly staff, they also arranged for our laundry to be delivered & picked up as well. Breakfast & dinner was delicious and great rooms with a fantastic view. Highly recommend
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Staff & service
Die Lage über Kandy ist super. Die Ausstattung der Unterkunft wäre gut, wenn nicht die Matratzen in den Betten vom Material her so wären, dass sie bei jeder kleinsten Bewegung nervige Geräusche von sich geben würden. Da wir zwei verschiedene Zimmer hatten, scheint das Standart zu sein. Das Frühstück war das schlechteste auf unserer Reise. Uns wurde jeden Tag Toast mit Marmelade, Würstchen und Omelett vorgesetzt (Omelett schmeckte). Tee kam immer nachdem man fast fertig war mit essen. Der Saft schmeckte sehr chemisch, war vermutlich aus einer Packung. Es gab kein Obst. Die Verständigung mit dem Personal auf englisch war schwierig. Die Jungs waren zwar grundsätzlich freundlich, machten jedoch auch mehrere Fehler, die uns letztlich störten. Wäscheservice wird nicht angeboten oder arrangiert. Cool war, dass wir unser Gepäck zwei Tage zwischenlagern konnten, um zum Adams Peak zu reisen.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Arttu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Majatalo harjun huipulla

Sijainti oli harjun huipulla useamman kilometrin päässä keskustasta. Näkymät oli hienot, mutta jalan harjulle kapuaminen sai paidan märäksi. Lähellä oli pieni minimarket, mutta ei muita palveluita. Majatalolla oli oma ravintola, mutta se oli kiinni molempina yöpymisiltoinamme. Huone oli ihan ok. Se oli aavistuksen kulahtanut eikä suihkussa ollut tarjolla shampoota. Huonetta ei siivottu kahden yön vierailumme aikana. Pistorasioista suurin osa oli mallia M, johon yleisimmät adapterit eivät sovi. Saimme lainaksi yhden niihin sopivan adapterin.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack tree lodge is a nice place to stay, the owner is very nice and the staff too, we felt home. They offered breakfast every morning. The location is a 15 minutes walk from the city which was better for us. The rooms have a nice view. The only disadvantage in Kandy is that almost everything closes around 10 pm so nothing much to do or places to eat.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic budget accommodation.

We really enjoyed our stay. The hotel is a little out of Kandy main centre which is a good thing as it is away from much of the pollution. The room was in fair condition and very clean. We had a nice balcony with views over Kandy. The bathroom was clean and toiletries were provided. We had no fridge but the owner kindly allowed us to put some drinks in his fridge. The owner was a very kind and courteous man and he served a delicious breakfast both mornings, the Sri Lankan breakfast was especially good. Only a 15 minute walk into the centre of Kandy, a good supermarket at the bottom of the road that sold cold drinks, beer etc and a good selection of groceries. I would recommend and I would stay there again if visiting Kandy.
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great scenic and luxury ‘budget’ hotel

I stayed here as my stop off in Kandy during my 3 week trip around Sri Lanka. I loved everything about the hotel! Lots of space within the rooms and also in the restaurant and lobby areas - also a beautiful balcony overlooking the mountains. The rooms are spotlessly clean and modern and the service from the staff is also very good. An incredible restaurant on the same street called Licensed to Grill, also highly recommend! The only very minor negatives I would say is that it’s a bit far away from Kandy centre for transport purposes and the staff weren’t available as much as I’d hoped - I had to go searching for them a couple of times with my queries. Overall though, I thoroughly enjoyed my stay!
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Ales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean place

We stayed one night and the hotel was very nice and clean, the staff was very kind and friendly. Can only recommend.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Dicte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smuk udsigt. Venligt personale
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked and paid for the luxury triple room in April 2018 via /Expedia. Contacted the owner via Wotif on 2 separate occasions leading up to the stay to confirm various details and received responses. Phoned 1 hour prior to arrival and were provided with directions. Arrived to be told they didn’t have a booking for me and hadn’t received confirmation so I wasn’t booked in and my room was already booked. This was despite me providing them with a physical copy of the booking. Ultimately had no alternative to leave. Kandy was extremely busy and fortunately we had a driver as had to try 8 other hotels before we got a room. Very appointing. Do not recommend stand here due to owner dishonestly and blatant lies.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fab property, great views, great breakfast, friendly and helpful.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Sergio Demis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vue imprenable et service aux petits soins!

Quelle vue imprenable! L’hôtel est situé en hauteur de colline, ce qui donne une superbe vue. Loin du bruit de Kandy, les 3 jeunes hôtes qui s’occupent de l’hôtel sont à votre service. Excellent petit-déjeuner SriLankais, cuisiné sur place. Chambre triple spatieuse, bain et douche, air climatisé et ventilateur. Parfait comme point d’ancrage pour visiter les environs. À 200-300 LKR de Peradenyia ou Kandy, vous allez adorer!
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Lan

Beautiful view, good value for money.

The hotel had a fantastic view and the people there were incredibly kind and helpful. It is quite a basic accommodation but clean and a good price so while it wasn’t luxurious, does the trick for people wanting to stay somewhere clean and on a budget.
Stayed 1 night in Sep 2018