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Galaxy City Hotel

3.5 star property
Hotel in Kandy with a 24-hour front desk and a restaurant

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Photo gallery for Galaxy City Hotel

Exterior
Daily full breakfast (USD 7 per person)
Premium bedding, minibar, in-room safe, desk
Reception
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Pet friendly
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Premium bedding, minibar, in-room safe, desk

Basic Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
43Vidhyartha Mawatha,, Kandy, Central Province, 20000

What's nearby

  • Temple of the Tooth - 2 min drive - 1.2 miles
  • Kandy Lake - 2 min drive - 1.2 miles
  • Bahirawakanda Vihara Buddha - 3 min drive - 1.2 miles
  • Royal Palace of Kandy - 3 min drive - 1.2 miles
  • National Hospital Kandy - 3 min drive - 1.6 miles

Getting around

  • Kandy Railway Station - 10 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬17 min walk
  • ‪Salgado Hotel & Bakery - ‬17 min walk
  • ‪Cafe Aroma Inn - ‬18 min walk
  • ‪SriRam Indian Restaurant - ‬17 min walk
  • ‪Global Kitchen - ‬15 min walk

About this property

Galaxy City Hotel

Property highlights
You can look forward to a free grocery shopping service, a terrace, and laundry facilities at Galaxy City Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a restaurant.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and meeting rooms
Room features
All guestrooms at Galaxy City Hotel have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

Arabic, English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 5 floors
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 1)
  • Airport shuttle fee per child: USD 10 (one-way), (from 6 to 10 years old)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Galaxy City hotel Kandy
Galaxy City hotel
Galaxy City Kandy
Galaxy City Hotel Hotel
Galaxy City Hotel Kandy
OYO 244 Galaxy City Hotel
Galaxy City Hotel Hotel Kandy

Frequently asked questions

Is Galaxy City Hotel pet-friendly?

Yes, pets are allowed at this property. A fee applies.

How much is parking at Galaxy City Hotel?

Self parking is free at this property.

What time is check-in at Galaxy City Hotel?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Galaxy City Hotel?

Check-out is at 10:30 AM.

Does Galaxy City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.

Where is Galaxy City Hotel located?

Situated in Kandy, this hotel is within a 10-minute walk of Kanday Monasteries, Devales, and Udawatta Kele Sanctuary. Commonwealth War Cemetery and Asgiri Maha Viharaya are also within 1 mi (2 km).

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Galaxy City Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 16 out of 52 reviews
Rating 6 - Okay. 4 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Fantastic service, wow. check in efficient, smooth, staff helpful and very accommodating and helpful. Zero complaints here, absolutely fantastic
Stayed 4 nights in Aug 2024

10/10

The hotel was nice but they couldn’t find our reservation and wanted to charge us for a rate they charge people who show up last minute. I went into my Expedia app and messaged them and then they could find it. Room was nice and clean.
Stayed 1 night in Apr 2025

8/10

Stayed 2 nights in Mar 2025

10/10

We spent one night here in a nice and spacious room on the fourth floor with great views. The service is nice, the room menu is provided from a nearby restaurant. Breakfast could be more fancy, but if you are into Sri Lankan breakfast you'll enjoy.
Stayed 1 night in Jan 2019

10/10

Rent och snyggt hotel God frukost väldigt trevlig och hjälpsam personal
Stayed 1 night in Dec 2018

8/10

Pretty good..staff were accomodating .pleasant food is great too..would recommend
Stayed 1 night in Sep 2018

4/10

We arrived at the hotel after a long bus ride to be told they'd double booked our room and we were out of luck. We were taken to a sister hotel of lesser value & with no view. There, a series of negotiations lasting over an hour took place to convince us to stay. This included a cash rebate of some of our monies on checkout. However, on checkout, no-one knew anything about it. Very disappointed.
Stayed 2 nights in Jul 2018

10/10

The hotel perfectly suited a one night stay for a family. It seemed a little out of town- on a hill and the festival was on so it was great for that night to be a bit quieter for children. All in all 8-10 mostly due to lack of personality
Stayed 1 night in Aug 2018

4/10

Disappointing stay. Basic things like a guest manual in the room to outline services available and basic info about hotel is not available. There is no restaurant on site and I believe breakfast is served on level one but again no signs or info about times or menue. There is a fridge in the room but empty. No water provided! The lift stops between floors which is strange. Bathroom is big and includes a bath but can not be used as plug is leaking. The shower is in the bath but no screen provided so water is all over the floor. No shampoo or conditioner provided or hair dryer. The bathroom smells as there are no windows, wifi is available but password is only provided on request!! We stayed in Sri Lanka in hotels significant cheaper with much better basic service and guests focus.
Stayed 1 night in Jul 2018

10/10

少しかび臭かった以外はいい
Stayed 2 nights in Jul 2018

6/10

We were staying in Kandy as a layover to head north. We felt pressured into using the ‘tours’ provided by the hotel, when we were just looking to get transferred to our next accommodation. We felt misinformed about the public transport by staff at the hotel as they wanted us to use their facilities. Other than this the hotel had a great buffet breakfast!! The bed was comfortable and the room was very clean. The bathroom needed some maintenance, but nothing major.
Stayed 1 night in Mar 2018

6/10

Good choice and value for the money. Good service. Nice small breakfast with very friendly service staff.
Stayed 1 night in Feb 2018

8/10

It is Sri Lanka so don’t expect a 4 star The staff are a 5 star. Very helpful and make a home made breakfast every morning Hotel is located in the middle of the city and still very quiet Easy to get a tuk tuk or taxi Great start point to explore kandy
Stayed 3 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

10/10

このサイトで予約後間もなくホテル側から直接、挨拶と無料送迎サービスのメールが届いた。キャンディ駅から車で15分位の、静かな場所にある。周辺は住宅地のようだったが、部屋からの景色は良く、朝は鳥のさえずりが聞こえてきて、キャンディはいい所なあ、と思った。 ホテルのディレクターのZameekさんと、ガイド兼ドライバーのLaxmanさんには、本当にお世話になった。母と私の希望を聞いて、オリジナルのツアーを割と手頃な価格でアレンジして貰った。Zameekさんには、翌日宿泊予定のヌワラエリヤのホテルまで、単に効率良く案内するだけでなく、スリランカの事を色々教えてもらって、道中面白かった。ヘアピンカーブがひたすら続く道を、またキャンディまで帰るのは大変だったと思う。運転、お疲れ様でした。ありがとうございました。
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

We felt really well looked after especially after my wife needed to go to a doctor urgently late on our second night - the staff found a lovely doctor, organised a tuk tuk, sent a staff member with us to make sure we got to the doctor ok and the medicine needed. In general, the staff we great, very friendly and helpful. Always asking was everything ok, did we need any help but not pushy. We really liked the breakfasts, which changed a little every day but plenty of fruit and local Sri Lankan food. We organised for the hotel to pick us up from Colombo airport when we arrived. Despite our plane being delayed the driver was waiting for us, and made sure we got some food and water before we departed. Mr Laxman, the hotels resident tour guide, was brilliant. He suggested several things in and around Kandy but we had our own ideas and he was happy to help with whatever we wanted. His English is very good and he knows the entire area very well. He realised we liked to try different food, so would stop randomly and pick up fresh fruit for us as we went around. He organised a wonderful day trip to dambulla and a safari. His team of drivers were very good and happy to stop anywhere along the way. I've grown weary of hotel guides that just push their standard trips on visitors, but Mr Laxman was very helpful in getting our preferences met. He even brought us traditional homemade new year's food on new year's morning when we were leaving.
This review was submitted before 2018 and has not been verified.

8/10

Hôtel très bien situé (à 15min à pied de la gare et en bas du quartier des affaires, collé au Dutch Hospital). Chambre confortable et très propre. Je le recommande pour y séjourner en transit à Colombo!
This review was submitted before 2018 and has not been verified.

10/10

Spacious room with modern amenities. Great staff, they were all very accommodating. The entire staff had a smile on their faces. Great location, close to Kandy city.
This review was submitted before 2018 and has not been verified.

8/10

Hotel was a kilometer away from city center, room was large and comfortable, but a small TV was placed far for viewing. No in house restaurant, food was supplied on request.
This review was submitted before 2018 and has not been verified.

10/10

中心地よりも坂を登った上の方に位置していました。スタッフが素晴らしかったのと、部屋が清潔で広く、個人的には素晴らしいホテルでした。ドライヤーはフロントで貸してくれます。歯ブラシはありません。次の日の朝食もとても美味しく、また、キャンディからヌワラエリヤまでの移動の車もとても良心的な料金で用意してくれて、素晴らしい滞在となりました。
This review was submitted before 2018 and has not been verified.

10/10

Hotel muy elegante con un bufet desayuno muy bueno y amplio servicio a tu disposición.
This review was submitted before 2018 and has not been verified.

10/10

1. This hotel is located in the amazing location of Kandy from where you can have a nice Mountain view. 2. Staff is very polite, down to earth, they welcomed us with fresh fruit juice. 3. Rooms are very clean, spacious, with bathtubs (if you choose to have 1) 4. Hot water, cold water - water supply is continuous. 5. Staff arranges tuk-tuk for you in 10-15 minutes. Just ring them and they will make it at your footstep. 6. Please speak with Zameek (Manager) & Laxman (Tour Manager) of the Hotel. They are awesomessstt people whom you can see in Kandy. 7. Laxman will help you to design your itinerary very well. He will arrange a tuk tuk tour for you guys as well upon request. 8. regular clean ups are performed if you leave the key at the reception. 9. Overall we just loved our experience in this hotel. 10. Beautiful city this is - Kandy that! Please make your stay even more beautiful by living in this Hotel.
This review was submitted before 2018 and has not been verified.

4/10

This review was submitted before 2018 and has not been verified.

8/10

Bij aankomst hartelijk welkom geheten. Bijzonder vriendelijke eigenaren. We hadden een hele mooie schone kamer. Heerlijke bedden. 'S Avonds héérlijk vis gegeten. Pracht omgeving. Een echte aanrader!
This review was submitted before 2018 and has not been verified.

10/10

Hôtel bien situé, 5 minutes en tuc-tuc du temple de la dent. Récent, propre, chambre au confort parfait. Wifi fonctionnant parfaitement. Accueil très chaleureux avec un personnel très gentil et aux petits soins.
This review was submitted before 2018 and has not been verified.

6/10

De har ingen egen restaurang, men de har en meny man kan beställa mat ifrån. De kommer från en restaurang i stan, maten va kall när den kom till hotellet. Rummen var dock fina och väl städade.