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Overview of Fairmont Orchid

Photo gallery

Outdoor pool, cabanas (surcharge), pool umbrellas
Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
Outdoor pool, cabanas (surcharge), pool umbrellas

Fairmont Orchid

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationGreat 4-D Movie Ride16 min walk
    Popular LocationMauna Lani Beach9 min drive
    Popular LocationPuako Beach15 min drive
    AirportKailua-Kona, HI (KOA-Kona Intl.)36 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Executive Suite, 1 King Bed, Non Smoking, Ocean View

    Room amenities

    • 1050 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking, Ocean View
  • Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

    Room amenities

    • 516 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsFairmont Gold, Room, 1 King Bed, Non Smoking, Garden View
  • Fairmont Gold, Room, 2 Queen Beds, Non Smoking, Garden View

    Room amenities

    • 516 sq ft
    • Sleeps 2
    • 2 Queen Beds
    More detailsFairmont Gold, Room, 2 Queen Beds, Non Smoking, Garden View
  • Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsFairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 1 King Bed, Non Smoking, Garden View (Fairmont)

    4.6/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Garden View (Fairmont)
  • Room, 1 King Bed, Non Smoking, Partial Ocean View

    4.5/5 guest room rating

    Room amenities

    • 516 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Partial Ocean View
  • Room, 1 King Bed, Non Smoking, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Ocean View
  • Fairmont Gold, Room, 1 Queen Bed, Ocean View

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsFairmont Gold, Room, 1 Queen Bed, Ocean View
  • Deluxe Room, 1 King Bed, Non Smoking, Ocean View

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Ocean View
  • Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

    Room amenities

    • 1048 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsFairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View
  • Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

    Room amenities

    • 1050 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Queen Beds
    More detailsFairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View
  • Fairmont Gold, Premium Room, 1 King Bed, Ocean View

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsFairmont Gold, Premium Room, 1 King Bed, Ocean View
  • Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsFairmont Gold, Premium Room, 1 Queen Bed, Ocean View
  • Room, 2 Queen Beds, Non Smoking, Oceanfront

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Garden View (Fairmont)

    4.6/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Garden View (Fairmont)
  • Room, 2 Queen Beds, Non Smoking, Partial Ocean View

    4.3/5 guest room rating

    Room amenities

    • 516 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Partial Ocean View
  • Room, 2 Queen Beds, Non Smoking, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Ocean View
  • Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

    4/5 guest room rating

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking, Ocean View
  • Executive Suite, 1 King Bed, Non Smoking, Garden View

    Room amenities

    • 1050 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking, Garden View
  • Executive Suite, 2 Queen Beds, Non Smoking, Ocean View

    Room amenities

    • 1050 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Suite, 2 Queen Beds, Non Smoking, Ocean View
  • Suite, 1 King Bed, Non Smoking, Oceanfront (Ocean Front-NS)

    Room amenities

    • 1050 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Oceanfront (Ocean Front-NS)
  • Room, 1 King Bed, Non Smoking, Oceanfront

    Room amenities

    • 516 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Oceanfront

About this area

Kamuela

Located in Kamuela, Fairmont Orchid is in the historical district and on a private beach. The area's natural beauty can be seen at Hapuna Beach State Park and Mauna Kea Beach. Traveling with kids? Consider Great 4-D Movie Ride and Dolphin Quest. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with ziplining and ecotours.
Popular Location

What's nearby

  • Great 4-D Movie Ride - 16 min walk
  • Mauna Lani Beach - 9 min drive
  • Waikoloa Kings Golf Course - 11 min drive
  • Puako Beach - 15 min drive
  • Puako Bay - 16 min drive

Getting around

  • AirportKona, HI (KOA-Kona Intl. Airport (KOA) - 36 min drive

Restaurants

  • Hale Kai Restaurant – Restaurant offering international cuisine. Serves lunch and dinner daily.
  • Browns Beach House – Beachfront restaurant offering Hawaiian cuisine. Serves dinner daily.
  • Norios Japanese Sushi Bar – Garden-view sushi bar offering Japanese cuisine. Serves breakfast and dinner daily.
  • The Orchid Court – Open daily.
  • Luana Louge – Ocean-view restaurant offering local cuisine. Serves light fare daily.

About this property

Fairmont Orchid

Resort with private beach, full-service spa
Spend the day relaxing at Fairmont Orchid's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 540 rooms feature thoughtful touches like bathrobes and slippers, plus lanais and LCD TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and room service.
Fairmont Orchid offers 540 air-conditioned accommodations with video-game consoles and safes. Rooms open to lanais. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10.00 per day; includes in/out privileges)
  • Onsite parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 29-40 per person
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 beach bar
  • Free daily reception
  • Room service available

Things to do

  • 18 holes of golf
  • 10 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Canoeing
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Champagne service
  • Coffee/tea maker

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from May 21 2020 to November 12 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 25 per day
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1 percent destination fee will be charged
  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Spa access
  • Fitness center access
  • Internet access
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 10.00 per day (in/out privileges)
  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Does Fairmont Orchid have a pool?
Yes, this property has an outdoor pool.
Is Fairmont Orchid pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 25 per day and a fee of USD 25 per accommodation, per night.
How much is parking at Fairmont Orchid?
Self parking is free at this property.
What time is check-in at Fairmont Orchid?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Fairmont Orchid?
Check-out is at 11 AM.
Where is Fairmont Orchid located?
Located in Kamuela, this beachfront resort is in the historical district and within 3 mi (5 km) of Great 4-D Movie Ride, Mauna Lani Beach, and Waikoloa Beach Golf Course. Puako Bay and Puako Beach are also within 3 mi (5 km).
4.5
Wonderful
Rating 5 - Excellent. 658 out of 1001 reviews
5 - Excellent 66%
Rating 4 - Good. 234 out of 1001 reviews
4 - Good 23%
Rating 3 - Okay. 72 out of 1001 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 1001 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a little misunderstanding at the end of our stay and the Assistant Hotel Manager - Anthony was extremely courteous and attentive to us, making our stay really incredible. The hotel is very well maintained, the only issue was that not all the restaurants were opened but that is Covid related - other than that Mahalo Fairmont!
Stayed 10 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great escape
Great beach and facilities and wonderful service. Pictures and ratings don’t sufficiently show how much better than other large hotels on the island. (We stayed at several) Staff were all great and deserve special thanks - considering the emerging covid crisis. And the hotel kept all facilities open despite low occupancy so management deserves credit as well. We will be back, in hopefully calmer times
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to insure we enjoyed our stay.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall. Staff was very friendly and helpful. Pool and hot tub were beautiful and the property was amazing. The only negative is that the rooms could use a little updating. Otherwise fantastic overall.
Stayed 3 nights in Mar 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
The welcome was amazing. The front desk did an amazing job and even upgraded us from a garden view to a partial ocean view. The room was ok, the bed was squeaky and very uncomfortable. The restaurants onsite were below par - for a 5 star hotel and a brand like the Fairmont we expected a lot more. Overall we won’t be staying at the hotel again.
Stayed 2 nights in Mar 2020