Ubuntu Palace Hotel

4.5 star property
Travelers find a peaceful retreat at this natural oasis where they can rejuvenate at the Ubuntu Spa or explore nearby hiking trails for a refreshing escape

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The Ubuntu Palace Hotel surrounds guests with natural beauty. Visitors can enjoy the daily manager's reception, book rejuvenating treatments at the spa, relax on the quiet terrace, or take a walk through the garden after breakfast.

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Room

  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Kampala, Ubuntu Palace Hotel is in a state park and near a boardwalk/promenade. Uganda National Museum and Destreet Art Gallery are cultural highlights, and travelers looking to shop may want to visit Owino Market and The Acacia Mall. Ndere Cultural Centre and Wonder World Amusement Park are also worth visiting. Visit our Kampala travel guide
Map
Plot 582 Kasubi Rd, 35, Kampala, Central Region

What's nearby

  • Kasubi Tombs
    12 min walk - 0.7 miles
  • Makerere University
    3 min drive - 1.4 miles
  • Namirembe Cathedral
    3 min drive - 1.6 miles
  • Mulago National Specialized Hospital
    6 min drive - 3.2 miles
  • The Acacia Mall
    7 min drive - 3.9 miles

Getting around

  • Entebbe Intl. Airport (EBB)
    50 min drive

Restaurants

  • Apple Ice Cafe
    3 min drive
  • Kesh Restaurant
    4 min drive
  • 2K Restaurant - Bakuli
    3 min drive
  • Pork Talk
    3 min drive
  • Y2K Restaurant
    3 min drive

About this property

Ubuntu Palace Hotel

Luxury hotel in a state park
You can look forward to free English breakfast, a free daily manager's reception, and a terrace at Ubuntu Palace Hotel. Indulge in a body treatment, aromatherapy, and a sports massage at Ubuntu Spa, the onsite spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Local meal delivery service, outdoor furniture, and coffee/tea in the lobby
  • Massage treatment rooms, luggage storage, and concierge services
Room features
All guestrooms at Ubuntu Palace Hotel offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 30

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is Ubuntu Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ubuntu Palace Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Ubuntu Palace Hotel?

Check-out is at 11:00 AM.

Where is Ubuntu Palace Hotel located?

Situated in a state park, this luxury hotel is within 2 mi (3 km) of Kasubi Tombs, Namirembe Cathedral, and Makerere University. Buganda Parliament and Gaddafi National Mosque are also within 3 mi (5 km).

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Reviews

Ubuntu Palace Hotel Reviews

4.0

8.0

Cleanliness

8.0

Amenities

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

2/10 Terrible

Dorcas

Liked: Cleanliness, amenities
I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Rebecca

Stayed 2 nights in Nov 2023